Waiter/ess - F&B Service Expert - MI+ME

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24172877
Job CategoryFood and Beverage & Culinary
LocationSt. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom, NW1 2AR
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

QUALIFICATIONS:

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
• Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
• Detail-oriented with a passion for delivering excellence in customer service.
• Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
• L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

WHAT IS IN IT FOR YOU:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free St. Pancras Experience for you and a guest.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St. Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefits

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

• Advocating and maintaining an exceptionally high standard of five-star luxury lifestyle service within the Food & Beverage operation.
• Maintaining the cleanliness in all areas of the discipline, at all times and advocating this as best practice.
• Proactively learning new menu items, beverage items and changes in service standards – you are welcome to take copies of menu’s etc off shift with you to be able to do this.
• Maintaining up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
• Reporting maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
• Product (food & beverage), menu, operational, food hygiene, service knowledge is essential.
• Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
• Attendance at monthly departmental meetings and 1:1’s is essential for you to have the knowledge you need in your role.
• Carrying out other duties that may be required by the F&B Management team