Warehouse Management System Operations Analyst (Super User) | Orchard Hills NSW

at  Ceva Logistics

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

YOUR ROLE

The WMS Analyst serves as a functional and process-based expert in the operation of CEVA’s Matrix® CORE+ Warehouse Management Systems (WMS), powered by JDA/BlueYonder Dispatcher.
Known internally as a WMS Super User, this role is critical in advancing our warehouse management capabilities and supporting the implementation and optimisation of WMS solutions across our operations.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Deliver the full cycle WMS implementation, including data collection, documentation, system testing, training staff, and supporting operations during the go-live phase
• Implement new functionalities across existing WMS sites, focusing on continuous improvement and operational efficiency
• Act as a functional/process-based subject matter expert in the deployment and management of the WMS, ensuring best practices in system utilisation and management
• Serve as the first point of contact for site-level WMS queries in your region, offering timely troubleshooting, ongoing training, and support to enhance system performance and user competence
• Support continuous improvement initiatives by identifying system enhancement opportunities and collaborating on their implementation to improve warehousing and transportation processes
• Mentor and support team members, facilitating their growth and readiness for upward mobility in the WMS hierarchy
• Utilise a deep understanding of warehousing and transport processes, material handling equipment, and productivity drivers to execute necessary system enhancements or operational improvements
• Implement and advocate for system changes that align with strategic business goals and drive significant operational efficiencies.