YK Office Sales and Marketing Coordinator

at  Arctic Kingdom Wilderness Operations Inc

Job Description – Blachford Lake Lodge
Yellowknife Office Sales and Marketing Coordinator
Yellowknife Office Sales and Marketing Coordinator
Blachford Lake Lodge is operated by Arctic Kingdom Wilderness Lodge Operations and requires a Sales and Marketing Coordinator based in Yellowknife. This position is based in our Yellowknife office and manages the office in addition to the sales duties. A keen eye for detail is required, as is the ability to be flexible with a work schedule can be necessary on occasion.
Servicing and working with an off-grid community environment requires flexibility, communication, and the expectation that no day is the same. There are job requirements that may not be listed here.

Yellowknife Office

• Assisting to set up and organize our Yellowknife office location
• Cleaning of the Yellowknife office location
• Oversee Expediting and crosschecking schedules and manifests

Office Administration

• Coordinate all flights between Yellowknife and the Property for Blachford guests and staff; and, for Arctic Kingdom private trips to NWT.
• Coordinate flights and hotel bookings for Blachford and Arctic Kingdom guests and staff.
• Document review, editing and creation as required
• Assist Accounting and Bookkeeping with necessary tasks
• Assist expediting team on plane days as necessary
• Connect and welcome guests as required
• Complete post-guest visit “thank you’s”
• Work with Lodge Manager & Guest Services to ensure weekly guest reports are sent
• Complete excel updates
• Ensure excel and additional notes are properly formatted and up to date with information
• Add passengers to flight manifest as requested
• Process the mail bag after each plane
• Ensure mail is collected and distributed from the mail bag, and mailbox, in coordination with the expediting team
• Bank runs as necessary

Sales & Bookings

• Generate leads, close deals, and book clients from around the world.
• Generate leads and close deals with institutional clients in NWT
• Transition old customer database into HubSpot.
• Work with the team on the guest details, processing and tracking.
• Take direct bookings and inquiries (complete inquiry log) as directed by the lead
• Arrange commission cheques for any travel agent bookings

• Work with Sales and Marketing & Bookkeeper to track sales by country, and reporting as required

  Marketing

• Organize content library/warehouse, including images and videos.

• Local marketing to private companies, government institutions, schools, and non-profit organizations in Yellowknife.
• Together with the Head of Sales and Marketing, design materials for local and digital marketing, and tactical promotions.
• Design marketing collaterals (e.g., templates, maps, menus, luggage tags, letterhead, rate sheet, flyers).
• With supervision of Head of Sales and Marketing, update information on the website (images, rates, contents).
• Curate marketing materials for trade shows and as required

Community Support Program

• Engage in community programs on behalf of Blachford.
• Conduct due diligence for community programs in accordance with Blachford’s mission and advocacy prior to providing sponsorship or donation.

Other Ancillary Revenue

• As directed

Meetings, Check Ins & Expectations

• Attend all relevant meetings as required
• Track all data and sales in different markets, and provide reports as requested

Health & Medical

• Be in good physical condition and capable of lifting heavy loads.
• Working long hours and being available for work extended periods in challenging conditions is common.

Mandatory Certificates & Qualifications:

• 3+ years experience working in sales and marketing
• Working knowledge of Adobe Pro & Photoshop
• Class 5 drivers license with drivers abstract
• Criminal record check
• Must be able to use multiple computer applications and cell phones. Must check emails regularly.

Please refer the Job description for details