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IT Helpdesk Support Specialist, Remote at KDCI Outsourcing
Pasig, Pasig, Philippines - Full Time
Skills Needed
Itil, Active Directory, Analytical Skills, Communication Skills, Ticketing Systems, Customer Service, It Security Best Practices
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Service Engineer worldwide (m/f/d) at Windmller Hlscher
Lengerich, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Adviser at Central Queensland University
Rockhampton, Queensland, Australia - Full Time
Skills Needed
Information Systems, Communication Skills, Research, Learning, Customer Service Skills, Training
Qualification
Graduate
Founder's Associate to the CPO (d/f/m) at REVERION
86922 Eresing, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analista de Licitaciones Panamá at Medtronic
Llano Bonito, Provincia de Herrera, Panama - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Property Manager at Goodman
Vilvoorde, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Procurement & Vendor Management Specialist (High Bonuses) at CAREERALLY PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Legal Requirements, Dispute Resolution, Vendor Management, Procurement
Specialization
It vendor management or procurement
Qualification
Graduate
Systems Validation Engineer at Kapsch TrafficCom USA Inc
Austin, TX 78744, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer science or engineering or other relevant education
Qualification
Graduate
Nanaimo, BC - Cube Van or Box Truck - 2 Person Crew at GoFor
Nanaimo, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
VP, Finance - Platform Forecasting - Promo at Synchrony
New York, New York, USA - Full Time
Skills Needed
Hyperion, Leadership Skills, Consideration, Powerpoint, Financial Systems, New Hires, Color, Financial Planning, Communication Skills, Finance, Microsoft Office
Specialization
Lieu of degree 11 years equivalent experience
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Elevator Commissioning Technician at NASCO TRADING LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills
Specialization
Electrical, Engineering, Mechatronics
Qualification
Diploma
Experience Required
Minimum 2 year(s)
SUSTAINABLE FINANCE OFFICER at Global Green Growth Institute
Lima, Lima, Peru - Full Time
Skills Needed
Ess, Public Administration, Communication Skills, Economics, Sustainable Development, Productivity, Finance, Spanish, English, Government Officials
Specialization
Public administration finance economics or other related fields
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Director of Leasing at Centurion Asset Management Inc
Toronto, ON, Canada - Full Time
Skills Needed
Proofreading, Leadership Skills, Market Opportunities, Real Estate, Adobe Creative Suite, Html, Competitive Landscape, Seo, Sem, Thorough Research, Cms, Project Management Skills, Editing, Value Propositions
Specialization
Business marketing or related field
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Nurse with Exprience at THB Homecare LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Medical Equipment, High Pressure Situations, Infusion Pumps
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Project Manager at Kilcawley Construction
Sligo, County Sligo, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PhD Position on Polymer Coating Development for Optical Hydrogen Sensors at TU Delft
Delft, , Netherlands - Full Time
Skills Needed
Analytical Skills, Python, Communication Skills, Writing, Physics
Qualification
Graduate
Data and Reporting - Operations Execution Project Manager at Farmers Insurance Group
Caledonia, MI 49316, USA - Full Time
Skills Needed
Communication Skills, Constructive Feedback, Analytical Skills
Qualification
Diploma
Senior Frontend Software Engineer, Enterprise AI Platform at Cloudera
Austin, Texas, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
PhD Position Mechanical Design of Compact High Performance Inertial Sensors at TU Delft
Delft, , Netherlands - Full Time
Skills Needed
Communication Skills, Writing
Specialization
Mechanical Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 5 year(s)
VueJs, SpringBoot Principal Software Engineer - Tech Lead at RELX
Alpharetta, Georgia, USA - Full Time
Skills Needed
Jenkins, Javascript, Wellbeing, Adoption, Critical Illness, Sql, Unix, Surrogacy, Addition, Containerization, Retirement Benefits, Incentives, Happiness, Windows, Spring Boot, Xml, Html
Qualification
Graduate
IT Helpdesk Support Specialist, Remote at KDCI Outsourcing
Pasig, Pasig, Philippines -
Full Time

Start Date

Immediate

Expiry Date

27 Aug, 25

Salary

0.0

Posted On

27 May, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Itil, Active Directory, Analytical Skills, Communication Skills, Ticketing Systems, Customer Service, It Security Best Practices

Industry

Information Technology/IT

Description

JOB SUMMARY:

KDCI Outsourcing is looking for a highly skilled and customer-oriented IT Helpdesk Support Specialist to join our growing IT team. In this role, you will serve as the first line of defense in providing technical support to internal users across various platforms. You will be responsible for resolving hardware, software, and network-related issues through chat, email, phone, or remote access tools. Additionally, you will support the onboarding and offboarding process, manage user accounts, and ensure compliance with our IT security protocols.

REQUIREMENTS:

  • Minimum of 3+ years of experience in an IT Helpdesk or technical support role.
  • Strong troubleshooting and analytical skills with the ability to resolve a wide range of IT issues.
  • Excellent verbal and written communication skills with a strong focus on customer service.
  • Hands-on experience supporting both Windows and macOS platforms.
  • Proficiency with IT ticketing systems and remote support tools.
  • Working knowledge of Active Directory, Google Workspace, or similar user account management platforms.
  • Familiarity with networking fundamentals and IT security best practices.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • High attention to detail and strong documentation skills.
  • Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are a plus.
Responsibilities
  • Deliver frontline technical support to end-users via multiple communication channels (chat, email, phone, remote tools).
  • Troubleshoot and resolve hardware, software, and network-related issues in a timely and effective manner.
  • Manage the setup and deactivation of user accounts across platforms such as Active Directory and Google Workspace.
  • Assist in employee onboarding/offboarding by configuring IT systems and conducting user training on tools and best practices.
  • Maintain accurate documentation of issues, solutions, and processes using IT ticketing systems.
  • Monitor system performance and escalate complex technical issues as needed.
  • Ensure compliance with IT security policies, protocols, and industry best practices.
  • Support Windows and macOS environments and assist users with common productivity tools and applications.
  • Collaborate with other IT team members to improve internal support processes and infrastructure.
  • Stay updated with new technologies and propose improvements to enhance service delivery.
IT Helpdesk Support Specialist, Remote at KDCI Outsourcing
Pasig, Pasig, Philippines - Full Time
Skills Needed
Itil, Active Directory, Analytical Skills, Communication Skills, Ticketing Systems, Customer Service, It Security Best Practices
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Service Engineer worldwide (m/f/d) at Windmller Hlscher
Lengerich, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Student Adviser at Central Queensland University
Rockhampton, Queensland, Australia - Full Time
Skills Needed
Information Systems, Communication Skills, Research, Learning, Customer Service Skills, Training
Qualification
Graduate
Founder's Associate to the CPO (d/f/m) at REVERION
86922 Eresing, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analista de Licitaciones Panamá at Medtronic
Llano Bonito, Provincia de Herrera, Panama - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Property Manager at Goodman
Vilvoorde, , Belgium - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
IT Procurement & Vendor Management Specialist (High Bonuses) at CAREERALLY PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Legal Requirements, Dispute Resolution, Vendor Management, Procurement
Specialization
It vendor management or procurement
Qualification
Graduate
Systems Validation Engineer at Kapsch TrafficCom USA Inc
Austin, TX 78744, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Computer science or engineering or other relevant education
Qualification
Graduate
Nanaimo, BC - Cube Van or Box Truck - 2 Person Crew at GoFor
Nanaimo, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
VP, Finance - Platform Forecasting - Promo at Synchrony
New York, New York, USA - Full Time
Skills Needed
Hyperion, Leadership Skills, Consideration, Powerpoint, Financial Systems, New Hires, Color, Financial Planning, Communication Skills, Finance, Microsoft Office
Specialization
Lieu of degree 11 years equivalent experience
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Elevator Commissioning Technician at NASCO TRADING LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Communication Skills
Specialization
Electrical, Engineering, Mechatronics
Qualification
Diploma
Experience Required
Minimum 2 year(s)
SUSTAINABLE FINANCE OFFICER at Global Green Growth Institute
Lima, Lima, Peru - Full Time
Skills Needed
Ess, Public Administration, Communication Skills, Economics, Sustainable Development, Productivity, Finance, Spanish, English, Government Officials
Specialization
Public administration finance economics or other related fields
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Director of Leasing at Centurion Asset Management Inc
Toronto, ON, Canada - Full Time
Skills Needed
Proofreading, Leadership Skills, Market Opportunities, Real Estate, Adobe Creative Suite, Html, Competitive Landscape, Seo, Sem, Thorough Research, Cms, Project Management Skills, Editing, Value Propositions
Specialization
Business marketing or related field
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Nurse with Exprience at THB Homecare LLC
Dubai, , United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Medical Equipment, High Pressure Situations, Infusion Pumps
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Project Manager at Kilcawley Construction
Sligo, County Sligo, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
PhD Position on Polymer Coating Development for Optical Hydrogen Sensors at TU Delft
Delft, , Netherlands - Full Time
Skills Needed
Analytical Skills, Python, Communication Skills, Writing, Physics
Qualification
Graduate
Data and Reporting - Operations Execution Project Manager at Farmers Insurance Group
Caledonia, MI 49316, USA - Full Time
Skills Needed
Communication Skills, Constructive Feedback, Analytical Skills
Qualification
Diploma
Senior Frontend Software Engineer, Enterprise AI Platform at Cloudera
Austin, Texas, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
PhD Position Mechanical Design of Compact High Performance Inertial Sensors at TU Delft
Delft, , Netherlands - Full Time
Skills Needed
Communication Skills, Writing
Specialization
Mechanical Engineering, Engineering
Qualification
Graduate
Experience Required
Minimum 5 year(s)
VueJs, SpringBoot Principal Software Engineer - Tech Lead at RELX
Alpharetta, Georgia, USA - Full Time
Skills Needed
Jenkins, Javascript, Wellbeing, Adoption, Critical Illness, Sql, Unix, Surrogacy, Addition, Containerization, Retirement Benefits, Incentives, Happiness, Windows, Spring Boot, Xml, Html
Qualification
Graduate