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Customer Service Associate at Informa
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Salesforce, Zendesk, Freshdesk, Communication Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Event Support, Problem Solving, Feedback Gathering, Crm Systems, B2b, B2c, Spanish Language Skills, Boating Industry Knowledge
Specialization
Candidates must have a minimum of 2 years of customer service experience and a college degree or equivalent work experience. Proficiency in Salesforce or similar software, strong communication skills, and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Need - THALES Belgium - T&M - Supplier Performance Manager at Scalian Inc
Watermael-Boitsfort - Watermaal-Bosvoorde, Brussels-Capital, Belgium - Full Time
Skills Needed
Supplier Performance Management, Kpi Management, Risk Analysis, Continuous Improvement, Collaboration, Auditing, Communication, Problem Solving, Proactivity, Organizational Skills, Teamwork, Quality Assurance, Supply Chain Management, Project Management, English Language, French Language
Specialization
Candidates should have a Master's degree in engineering, supply chain, purchasing, or a related field. They should possess 5 to 10 years of experience in supplier performance management or a similar role, ideally in an industrial environment.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Overnight Shift at Percepta South Africa
Concord, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Computer experience and availability for overnight shifts are also required.
Part-Time Cashier/Customer Service Representative at Hassan & Sons Inc
Medford, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Safety, Visual Merchandising, Multi Tasking, Problem Solving, Adaptability, Teamwork, Attention To Detail, Basic Math Skills, Computer Proficiency, Cleaning, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills and the ability to multi-task are essential for success in this role.
Technicien d'Inspection Electricité - Levage H/F at Socotec
Blois, Centre-Val de Loire, France - Full Time
Skills Needed
Electricity, Inspection, Maintenance, Customer Service, Report Writing, Regulatory Compliance, Problem Solving, Communication, Teamwork, Initiative, Electromechanics, Electrotechnics, Safety, Technical Expertise, Client Relationship Management
Specialization
Candidates should have a Bac+2 level education in Electromechanics, Electrotechnics, or Maintenance, or relevant professional experience. They should be organized, curious, and possess good interpersonal skills and initiative.
Customer Service Associate at Hubbardton Forge LLC
Castleton, VT 05735, USA - Full Time
Skills Needed
Word Processing, Customer Service, Peer Relationships, Customer Service Skills, Organization Skills, Ged
Qualification
Diploma
Associate Customer service at Sutherland
Kochi, kerala, India - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Analytical Skills, Typing Skills, Flexibility, Data Security, Coaching, Problem Solving, Time Management
Specialization
Candidates must be full-time HSC/UG/PG graduates from various fields and possess excellent verbal and written English skills. They should also have good analytical and typing skills and be flexible to work shifts, including nights.
Nurse Home Visitor (FT/PT) at Easterseals Blake Foundation
Yuma, Arizona, United States - Full Time
Skills Needed
Nursing, Home Visiting, Maternal Health, Public Health, Client Assessment, Education, Collaboration, Case Management, Cultural Sensitivity, Communication, Customer Service, Quality Improvement, Community Resources, Cpr Certification, First Aid Certification, Bilingual
Specialization
A BSN or willingness to obtain one and a current RN license in good standing are required. Experience in maternal/child health or public health is preferred, along with a bilingual capability in Spanish.
Experience Required
Minimum 2 year(s)
Flexographic Printer at Labels UK
Manchester M44 6ZQ, , United Kingdom - Full Time
Skills Needed
Communication Skills, Tags
Qualification
Graduate
Experience Required
Minimum 2 year(s)
General Operative at Mears Group
Ramsgate, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Support Administrator at Syngenta Crop Protection
Bracknell RG42 6EY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Maritime Safety Consultant at AtkinsRalis
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Procurement at Quickline Communications
KUHH6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Actuarial Manager, Change at UNUM GROUP
Dorking, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service Delivery Manager at Compare The Market
Peterborough, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Delivery Leader - Controls at Baker Hughes
Nailsea, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Full-Stack Data Scientist at Zero100
London WC2B 4AS, , United Kingdom - Full Time
Skills Needed
Data Architecture, Communication Skills, Spark, Python, Scalability, Google Cloud, Infrastructure, Sql
Qualification
LLM
Experience Required
Minimum 5 year(s)
Registered Manager at Birch Care Group
Gateshead NE8 4NY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Bid Writer at Dodd Group
Walsall WS2 8TL, , United Kingdom - Full Time
Skills Needed
Communication Skills, Facilities Management, Building Services, M&E, Microsoft Office, Writing, Management Software, Client Requirements, Retrofit, Bid Writing, Editing
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Optometrist at Dr Bermel and Associates
Gainesville, VA 20155, USA - Full Time
Skills Needed
Clear Vision, Patient Care, Technology, It, Contact Lenses, Special Populations, Compassion, Communication Skills, Dry Eye, Optical Coherence Tomography, Interpersonal Skills
Qualification
Graduate
Customer Service Associate at Informa
Orlando, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

53000.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Salesforce, Zendesk, Freshdesk, Communication Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Event Support, Problem Solving, Feedback Gathering, CRM Systems, B2B, B2C, Spanish Language Skills, Boating Industry Knowledge

Industry

Information Services

Description
Company Description USA Beauty is the nation’s leading network of beauty industry events, connecting professionals, students, and brands from around the globe through live, virtual and hybrid events, specialist digital content and actionable data solutions. Through our growing portfolio of shows, we join together our unique experience, expertise, and skills in our mission to bring beauty to the world. People are the core of all that we do, and we are proud to serve the beauty community every step of the way. Our business welcomes all representatives of the professional beauty industry to meet with top brands from around the globe, get hands-on education, shop, connect with their community, and stay up to date with the hottest trends. Using our experience and proven industry insight, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish. Job Description This role is based in our Orlando, FL office As a Customer Service Associate, your primary responsibility will be to support Informa Markets' US Beauty, which encompasses prestigious events such as Premiere and Cosmoprof. Additionally, you will assist with the US Boating events as needed, based on business requirements. Your role will involve delivering exceptional customer service through multiple channels, including phone, email, and chat communications. You will be tasked with addressing inquiries, resolving issues, and providing accurate information to ensure a seamless experience for participants. Your commitment to excellence in service will significantly contribute to the overall success of the events. Key Responsibilities Customer Service Excellence Serve as the primary point of contact for customer inquiries related to SFV Boating and US Beauty events Provide professional and energetic customer service via phone, email, and chat Respond to varying volumes of customer communications based on event schedules Support major events including Premiere Orlando, Cosmoprof, and US Boating events such as the Fort Lauderdale International Boat Show Event Support Embody and exuberate a Customer First mentality; working with our attendees before, during and after the event to exceed their business objectives Execute outbound call campaigns to previous and prospective attendees and competitors to educate on our shows and offerings Collaborate with event operations, and other cross functional teams to ensure information shared onsite is accurate and effective Provide on-site customer service support at key events as needed Gather feedback from attendees to improve future events Support CS Manager with the managing program logistics pre- and post-show as well as onsite support Administrative Duties Maintain accurate customer records in CRM systems (Salesforce Service Cloud) Identify trends in customer feedback and recommend improvements Assist with special projects as assigned Qualifications Required Skills & Experience Minimum 2 years of customer service experience College degree or equivalent work experience Experience with Salesforce, Zendesk, Freshdesk, or a similar software Strong phone etiquette and professional email communication skills Positive energy and professional demeanor Omni-channel contact center system experience with reporting capability You have strong attention to detail and excellent written and verbal skills - you're able to articulate yourself in a clear and concise manner, even during escalated interactions Quickly learn and adapt to new systems Highly organized and detail-oriented, with excellent ability to balance multiple projects at once, giving priority where it is needed Excellent communication skills, both verbal and written Effective interpersonal skills and relationship-building skills Preferred Qualifications Knowledge of the boating industry and/or beauty industry Spanish language skills preferred Understanding of exhibition and event operations Experience with customer service in a B2B and B2C environment Additional Information We offer: Competitive Compensation Package Access to LinkedIn Learning and other development/training opportunities Health and Wellness Benefits (medical, dental, eye) 401K and Matching Generous PTO policy Work-life balance The salary range for this role is $47,000- $53,000 based on experience. This posting will automatically expire on 10/20/2025. We’re not solely focused on a checklist of skills. We champion energy and ambition, and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.
Responsibilities
The Customer Service Associate will support Informa Markets' US Beauty and US Boating events by delivering exceptional customer service through various communication channels. This role includes addressing inquiries, resolving issues, and providing accurate information to ensure a seamless experience for participants.
Customer Service Associate at Informa
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Salesforce, Zendesk, Freshdesk, Communication Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Event Support, Problem Solving, Feedback Gathering, Crm Systems, B2b, B2c, Spanish Language Skills, Boating Industry Knowledge
Specialization
Candidates must have a minimum of 2 years of customer service experience and a college degree or equivalent work experience. Proficiency in Salesforce or similar software, strong communication skills, and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Need - THALES Belgium - T&M - Supplier Performance Manager at Scalian Inc
Watermael-Boitsfort - Watermaal-Bosvoorde, Brussels-Capital, Belgium - Full Time
Skills Needed
Supplier Performance Management, Kpi Management, Risk Analysis, Continuous Improvement, Collaboration, Auditing, Communication, Problem Solving, Proactivity, Organizational Skills, Teamwork, Quality Assurance, Supply Chain Management, Project Management, English Language, French Language
Specialization
Candidates should have a Master's degree in engineering, supply chain, purchasing, or a related field. They should possess 5 to 10 years of experience in supplier performance management or a similar role, ideally in an industrial environment.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Overnight Shift at Percepta South Africa
Concord, North Carolina, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Computer experience and availability for overnight shifts are also required.
Part-Time Cashier/Customer Service Representative at Hassan & Sons Inc
Medford, Oregon, United States - Full Time
Skills Needed
Customer Service, Communication, Cash Handling, Food Safety, Visual Merchandising, Multi Tasking, Problem Solving, Adaptability, Teamwork, Attention To Detail, Basic Math Skills, Computer Proficiency, Cleaning, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with some customer service experience. Effective communication skills and the ability to multi-task are essential for success in this role.
Technicien d'Inspection Electricité - Levage H/F at Socotec
Blois, Centre-Val de Loire, France - Full Time
Skills Needed
Electricity, Inspection, Maintenance, Customer Service, Report Writing, Regulatory Compliance, Problem Solving, Communication, Teamwork, Initiative, Electromechanics, Electrotechnics, Safety, Technical Expertise, Client Relationship Management
Specialization
Candidates should have a Bac+2 level education in Electromechanics, Electrotechnics, or Maintenance, or relevant professional experience. They should be organized, curious, and possess good interpersonal skills and initiative.
Customer Service Associate at Hubbardton Forge LLC
Castleton, VT 05735, USA - Full Time
Skills Needed
Word Processing, Customer Service, Peer Relationships, Customer Service Skills, Organization Skills, Ged
Qualification
Diploma
Associate Customer service at Sutherland
Kochi, kerala, India - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Analytical Skills, Typing Skills, Flexibility, Data Security, Coaching, Problem Solving, Time Management
Specialization
Candidates must be full-time HSC/UG/PG graduates from various fields and possess excellent verbal and written English skills. They should also have good analytical and typing skills and be flexible to work shifts, including nights.
Nurse Home Visitor (FT/PT) at Easterseals Blake Foundation
Yuma, Arizona, United States - Full Time
Skills Needed
Nursing, Home Visiting, Maternal Health, Public Health, Client Assessment, Education, Collaboration, Case Management, Cultural Sensitivity, Communication, Customer Service, Quality Improvement, Community Resources, Cpr Certification, First Aid Certification, Bilingual
Specialization
A BSN or willingness to obtain one and a current RN license in good standing are required. Experience in maternal/child health or public health is preferred, along with a bilingual capability in Spanish.
Experience Required
Minimum 2 year(s)
Flexographic Printer at Labels UK
Manchester M44 6ZQ, , United Kingdom - Full Time
Skills Needed
Communication Skills, Tags
Qualification
Graduate
Experience Required
Minimum 2 year(s)
General Operative at Mears Group
Ramsgate, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Support Administrator at Syngenta Crop Protection
Bracknell RG42 6EY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Senior Maritime Safety Consultant at AtkinsRalis
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director of Procurement at Quickline Communications
KUHH6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Actuarial Manager, Change at UNUM GROUP
Dorking, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Service Delivery Manager at Compare The Market
Peterborough, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Delivery Leader - Controls at Baker Hughes
Nailsea, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Full-Stack Data Scientist at Zero100
London WC2B 4AS, , United Kingdom - Full Time
Skills Needed
Data Architecture, Communication Skills, Spark, Python, Scalability, Google Cloud, Infrastructure, Sql
Qualification
LLM
Experience Required
Minimum 5 year(s)
Registered Manager at Birch Care Group
Gateshead NE8 4NY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Bid Writer at Dodd Group
Walsall WS2 8TL, , United Kingdom - Full Time
Skills Needed
Communication Skills, Facilities Management, Building Services, M&E, Microsoft Office, Writing, Management Software, Client Requirements, Retrofit, Bid Writing, Editing
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Optometrist at Dr Bermel and Associates
Gainesville, VA 20155, USA - Full Time
Skills Needed
Clear Vision, Patient Care, Technology, It, Contact Lenses, Special Populations, Compassion, Communication Skills, Dry Eye, Optical Coherence Tomography, Interpersonal Skills
Qualification
Graduate