YOUR ROLE IN OUR TEAM

• End-to-end accountability for IT solution delivery and success incl. planning, roadmapping, development, maintenance & continuous efficiency improvement
• Ensures that the solution brings value to business and promotes user satisfaction
• Responsible for IT solution cost management & optimization
• Responsible for IT solution governance with Business, IT and partners
• Ensures that ITSM processes are being followed for their respective IT Solution
• Leads the IT partner ecosystem and drives partner success with good collaboration
• Accountable to facilitate IT solution related IT decisions in a timely manner
• Ensures compliance regarding licenses, audits, security and other compliance items
• Accountable for operational readiness of the IT solution after development project/stream
• Participates in Major Incidents & Crisis Management and acts as an escalation point
• Provides in depth understanding in own solution area on business processes, application functionality and respective dataflows
• Ensures correctness of the Solution knowledge base to secure high quality user support by the Service Desk and self service through knowledge base

KEYS TO SUCCESS IN THIS ROLE

• Bachelor’s or Master’s degree in a relevant field
• Experience with purchasing solutions,for example Coupa invoicing, integrations to ERP systems,
• Experience with effective stakeholder management in maintenance and development.
• Excellent stakeholder engagement and alignment abilities.
• Proven ability to influence cross-functional teams.
• Experience with E2E processes
• Quick learner of new technologies with strong organizational skills.
• Proficient written and verbal communication skills in English.
• Cooperative working style with positive attitude and ability to work parallel with several assignments
• Responsible attitude and safety-oriented mindset