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49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Argentina - Full Time
Skills Needed
Customer Experience, Quality Assurance, Learning & Development, Crm Platforms, Retail Ecommerce, Problem Solving, Multitasking, Self Management, Organizational Skills, Training Programs, Communication Skills, Microsoft Office, Google Suite, Shopify Plus, Slack, Empathy
Specialization
Candidates should have 3+ years of customer service experience and a strong understanding of CRM platforms. Proficiency in Microsoft Windows, Google Suite, and experience with retail eCommerce or direct-to-consumer operations is preferred.
Experience Required
Minimum 2 year(s)
Team Lead, Sales Part Time at Crocs, Inc.
, North Carolina, United States - Full Time
Skills Needed
Leadership, Communication, Retail Operations, Sales Techniques, Customer Service, Team Collaboration, Product Knowledge, Inventory Control, Problem Solving, Flexibility, Time Management, Visual Presentation, Stock Management, Service Model, Training, Performance Improvement
Specialization
Candidates must be 18 years or older with 2-3 years of retail experience, preferably in a leadership role. Strong communication skills and a desire to succeed in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
3D Printing Club Leader - After School Program - Pasadena Unified School Di at Woodcraft Rangers
Pasadena, California, United States - Full Time
Skills Needed
Detail Oriented, Energetic, Ambitious, Proactive, Positive, Communication, Computer Literacy, Youth Engagement
Specialization
Candidates should have knowledge and experience working in expanded learning programs or youth recreational facilities, with a minimum of a high school diploma or GED. Good oral and written communication skills, computer literacy, and valid certifications are also required.
Primary Care Provider at JOSEPH P. ADDABBO FAMILY HEALTH CENTER, INC.
New York, New York, United States - Full Time
Skills Needed
Primary Care, Patient Education, Chronic Disease Management, Preventive Care, Care Coordination, Team Collaboration, Quality Improvement, Community Engagement, Behavioral Health, Telehealth, Ehr Documentation, Regulatory Compliance, Value Based Care, Population Health, Culturally Competent Care, Bilingual Skills
Specialization
Candidates must be a licensed physician in New York State, board-certified or board-eligible in Family or Internal Medicine, and have current DEA registration. Experience or a strong interest in working with underserved populations is required.
Before and After School Program Director at HEALTHY KIDS PROGRAMS
Town of Beekman, New York, United States - Full Time
Skills Needed
Child Development, Elementary Education, Physical Education, Recreation, Supervisory Skills, Communication, Team Collaboration, Activity Planning, Record Keeping, Compliance Management, People Skills, Problem Solving, Homework Assistance, Engagement, Fitness, Steam
Specialization
Candidates must have relevant education and experience working with children under 13, including supervisory experience. They should also be medically fit and possess strong interpersonal skills.
Experience Required
Minimum 2 year(s)
HR Manager at Easter Seals Tennessee Inc
, Tennessee, United States - Full Time
Skills Needed
Human Resources, Training, Compliance, Staff Development, Cpr Training, Cpi Training, Travel, Team Collaboration
Specialization
Candidates must have a minimum of 4 years of experience in Human Resources. A college degree is preferred, and the ability to travel weekly across Tennessee is required.
Experience Required
Minimum 5 year(s)
General Ledger R2R - US Shift ( 05:30 PM - 02:30 AM ) - Lead Associate - Op at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Accruals, Prepaid Accounting, Journal Entry Analysis, Intercompany Accounting, Sap, Reconciliation, Credit Memos, Recharges Invoices, Data Accuracy, Compliance, Ifrs, Gaap, Internal Controls, Netting Runs, Treasury, Payment Platforms
Specialization
Candidates should have experience in accruals, prepaid accounting, and intercompany accounting. A B.Com degree is required for this position.
Experience Required
Minimum 2 year(s)
Sales Developer H/F at EPSA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales Development, Prospecting, Crm Management, Client Qualification, Commercial Follow Ups, Communication Skills, Organization, Tenacity, Dynamism
Specialization
Candidates should have a higher education background in commercial fields and ideally some initial experience through internships or work-study programs. Key personal attributes include tenacity, dynamism, and strong organizational skills.
Sales Developer H/F at EPSA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales Development, Prospecting, Crm, Communication, Organization, Tenacity, Dynamism
Specialization
Candidates should have a Bac+2/3 education in commercial fields, with no specific experience required. Key personal attributes include tenacity, dynamism, and organization, along with a taste for challenges.
Buyer at Orlando Health
Orlando, Florida, United States - Full Time
Skills Needed
Purchasing, Supply Chain, Vendor Management, Data Analysis, Contract Compliance, Negotiation, Operational Efficiency, Communication, Project Collaboration, Product Evaluation, Quotation Analysis, Invoice Management, Decision Making, Trend Analysis, Problem Solving
Specialization
A High School Diploma or GED is required along with 3 years of experience in Purchasing or Supply Chain. An Associate degree or Certified Purchasing Professional may substitute for up to three years of required experience.
Experience Required
Minimum 2 year(s)
Registered Nurse (RN) / SE7 Cardiac Medical Adv Care at Premier Health
Dayton, Ohio, United States - Full Time
Skills Needed
Multitasking, Computer Knowledge, Organization Skills, Interpersonal Skills, Communication Skills
Specialization
Graduation from an accredited school of nursing is required, with a BSN preferred. A valid Ohio RN license and previous hospital-based RN experience are also preferred.
Experience Required
Minimum 2 year(s)
Loan Officer - Retail MFB - Sales - Hasanpur - Rajput Colony - J Grades at Tata Capital
Hasanpur, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Business Sourcing, Sales, Customer Service
Specialization
Candidates should have a maximum of 5 years of experience in microfinance sales and a basic understanding of the microfinance business and JLG model. A graduate degree in any discipline is required.
Stagiaire Power Plant Manager- Toulouse at Akuo
Toulouse, Occitania, France - Full Time
Skills Needed
Renewable Energy, Data Science, Process Optimization, Automation, Digitalization, Environmental Awareness, Teamwork, Creativity, Proactivity, Analytical Thinking, Curiosity, Powerbi, Tableau
Specialization
Candidates should be in their final year of engineering school or equivalent, specializing in renewable energy or related fields. A good understanding of the renewable energy sector and proficiency in IT tools are essential.
Manager, ETO Safety at Pacific Gas And Electric Company
Oakland, California, United States - Full Time
Skills Needed
Safety Engineering, Safety Management, Leadership, Regulatory Compliance, Incident Investigation, Emergency Preparedness, Process Improvement, Contract Management, Root Cause Analysis, Hazard Evaluation, Safety Procedures, Coaching, Communication, Team Management, Quality Assurance, Safety Regulations
Specialization
A Bachelor's Degree in Safety Engineering or related discipline is required, along with 6 years of relevant safety experience. Desired qualifications include a Master's Degree and various safety certifications.
Experience Required
Minimum 5 year(s)
Speech Language Pathologist Home Health, Per Diem at Cheer Home Care
San Diego, California, United States - Full Time
Skills Needed
Speech Language Pathology, Communication Skills, Problem Solving Skills, Organizational Skills, Interdisciplinary Collaboration, Care Plan Development, Client Feedback, Home Health Experience
Specialization
Candidates must have an active California Speech Language Pathology license and at least 3 years of experience as a Speech Language Pathologist. Home health experience is preferred, along with proof of a negative TB result and a valid California driver's license.
Experience Required
Minimum 2 year(s)
Production Supervisor at Terrazzo & Marble Supply Co of Illi
Raleigh, North Carolina, United States - Full Time
Skills Needed
Production Supervision, Leadership, Communication, Bilingual, Problem Solving, Technical Skills, Quality Management, Safety Procedures
Specialization
Candidates must have a minimum of 5 years of experience in production or manufacturing. Strong leadership qualities and bilingual communication skills in English and Spanish are required.
Experience Required
Minimum 5 year(s)
Vendedores/as Navidad - El Corte Inglés El Bercial - 20 horas at Rituals
Getafe, Madrid Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Responsibility
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should be capable of decision-making and problem-solving, with a focus on detail and organization.
Vice President for Student Life, Leadership, and Athletics at Baker College
Royal Oak, Michigan, United States - Full Time
Skills Needed
Student Success, Retention, Data Informed Approach, Intercollegiate Athletics, Compliance, Recruitment, Community Engagement, Residential Life, Student Engagement, Online Support Services, Leadership Programs, Wellness Workshops, Career Exploration, Equity, Student Conduct, Public Safety
Specialization
Candidates must possess a master's degree in a relevant field and have 5-10 years of progressively responsible experience in student services. A proven track record in improving student outcomes and experience in intercollegiate athletics is also required.
Experience Required
Minimum 5 year(s)
Therapy Care Specialist - Pharmacy Technician at Soleo Health Inc
Dublin, Ohio, United States - Full Time
Skills Needed
Infusion Pharmacy, Specialty Pharmacy, Patient Care Coordination, Customer Service, Data Capture, Medication Delivery, Insurance Authorization, Documentation, Microsoft Excel, Microsoft Word, Microsoft Outlook
Specialization
Candidates must have prior experience in home infusion or specialty pharmacy and be a licensed pharmacy technician in Ohio. A high school diploma or equivalent is required, along with customer service experience and proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
PART TIME NIGHT VALET TRASH PORTER - ***PICK-UP TRUCK REQUIRED*** $20 - $65 at Affinity Waste Solutions LLC
Wade Hampton, South Carolina, United States - Full Time
Skills Needed
Reliable Transportation, Ability To Follow Policies, Smart Phone, Ability To Lift 50 Lbs, Background Check, Drug Test
Specialization
Candidates must have reliable transportation and the ability to follow policies and safety procedures. Additionally, they should be able to lift and transport up to 50 lbs and pass a background check and drug test.
49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Argentina -
Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

0.0

Posted On

24 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Quality Assurance, Learning & Development, CRM Platforms, Retail eCommerce, Problem-Solving, Multitasking, Self-Management, Organizational Skills, Training Programs, Communication Skills, Microsoft Office, Google Suite, Shopify Plus, Slack, Empathy

Industry

Staffing and Recruiting

Description
FULL TIMEREMOTE Position: Learning & Development Manager (Customer Experience) Type of Contract: Independent Contractor Working Hours: M–F (U.S. hours preferred) 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!! About the Job This role supports a fast-growing direct-to-consumer brand focused on mental wellness, inclusivity, and delivering elevated comfort. The company’s mission extends beyond products—aiming to build a community where people feel supported, understood, and valued. Scope of the Role The Learning & Development Manager partners with multiple Customer Experience (CX) leaders, building relationships grounded in trust and expertise. This role oversees all CX policies and processes, ensuring alignment across teams and quickly addressing any issues surfaced through daily operations. You will manage quality assurance across all teams and vendors while maintaining and expanding the training library used for internal development. Duties and ResponsibilitiesCustomer Experience – 30% Provide warm, empathetic, and brand-aligned customer support across email, SMS, chat, and other platforms Respond to customer inquiries promptly while maintaining high service standards Multitask and self-manage workload to ensure maximum efficiency Problem-solve effectively to create positive resolutions and maintain high satisfaction ratings Take initiative on additional tasks that support broader organizational goals Promote positivity and continuous improvement within the team culture Meet and strive to exceed individual and team CX KPIs Handle escalated inquiries end-to-end with minimal need for managerial intervention Support peers to ensure coverage across tasks and maintain service consistency Quality Assurance – 30% Serve as a policy and process expert; assist CX agents with questions via Slack or similar channels Contribute to QA reviews and ensure training standards are consistently applied Assist with QA and training initiatives related to new and existing AI platforms Monitor and report on CSAT performance, including service recovery processes Learning & Development / Operations – 40% Manage the macro library within the ticketing system, ensuring accuracy and consistency of tags, updates, and organization Follow up on negative reviews, QA insights, and weekly/monthly performance snapshots Participate in discussions to develop strategies and procedures that enhance overall customer experience Maintain the learning library (e.g., Lessonly) and create new lessons as needed Lead training for HQ new hires Prepare and send SOD/EOD reports Complete weekly team meeting slides Years of Experience 3+ years of customer service experience with a strong record of delivering excellent support Background Strong understanding of CRM platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency with Microsoft Windows and Google Suite Experience with Shopify Plus, Excel, and Google Suite is highly desirable Strong problem-solving abilities and customer-centric mindset Ability to multitask, self-manage, and maximize productivity Positive, proactive, and committed to continuous improvement Highly organized, self-motivated, and skilled at building strong cross-functional relationships Excellent written, verbal, and presentation skills Experience creating and delivering training programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems (e.g., Lessonly) Google Workspace (Docs, Sheets, Drive) Microsoft Office Shopify Plus (preferred) Slack or equivalent communication tools
Responsibilities
The Learning & Development Manager oversees all Customer Experience policies and processes, ensuring alignment across teams and addressing operational issues. This role also manages quality assurance and maintains the training library for internal development.
49908654365 - L&D Manager (Customer Experience Team) at Activate Talent
, , Argentina - Full Time
Skills Needed
Customer Experience, Quality Assurance, Learning & Development, Crm Platforms, Retail Ecommerce, Problem Solving, Multitasking, Self Management, Organizational Skills, Training Programs, Communication Skills, Microsoft Office, Google Suite, Shopify Plus, Slack, Empathy
Specialization
Candidates should have 3+ years of customer service experience and a strong understanding of CRM platforms. Proficiency in Microsoft Windows, Google Suite, and experience with retail eCommerce or direct-to-consumer operations is preferred.
Experience Required
Minimum 2 year(s)
Team Lead, Sales Part Time at Crocs, Inc.
, North Carolina, United States - Full Time
Skills Needed
Leadership, Communication, Retail Operations, Sales Techniques, Customer Service, Team Collaboration, Product Knowledge, Inventory Control, Problem Solving, Flexibility, Time Management, Visual Presentation, Stock Management, Service Model, Training, Performance Improvement
Specialization
Candidates must be 18 years or older with 2-3 years of retail experience, preferably in a leadership role. Strong communication skills and a desire to succeed in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
3D Printing Club Leader - After School Program - Pasadena Unified School Di at Woodcraft Rangers
Pasadena, California, United States - Full Time
Skills Needed
Detail Oriented, Energetic, Ambitious, Proactive, Positive, Communication, Computer Literacy, Youth Engagement
Specialization
Candidates should have knowledge and experience working in expanded learning programs or youth recreational facilities, with a minimum of a high school diploma or GED. Good oral and written communication skills, computer literacy, and valid certifications are also required.
Primary Care Provider at JOSEPH P. ADDABBO FAMILY HEALTH CENTER, INC.
New York, New York, United States - Full Time
Skills Needed
Primary Care, Patient Education, Chronic Disease Management, Preventive Care, Care Coordination, Team Collaboration, Quality Improvement, Community Engagement, Behavioral Health, Telehealth, Ehr Documentation, Regulatory Compliance, Value Based Care, Population Health, Culturally Competent Care, Bilingual Skills
Specialization
Candidates must be a licensed physician in New York State, board-certified or board-eligible in Family or Internal Medicine, and have current DEA registration. Experience or a strong interest in working with underserved populations is required.
Before and After School Program Director at HEALTHY KIDS PROGRAMS
Town of Beekman, New York, United States - Full Time
Skills Needed
Child Development, Elementary Education, Physical Education, Recreation, Supervisory Skills, Communication, Team Collaboration, Activity Planning, Record Keeping, Compliance Management, People Skills, Problem Solving, Homework Assistance, Engagement, Fitness, Steam
Specialization
Candidates must have relevant education and experience working with children under 13, including supervisory experience. They should also be medically fit and possess strong interpersonal skills.
Experience Required
Minimum 2 year(s)
HR Manager at Easter Seals Tennessee Inc
, Tennessee, United States - Full Time
Skills Needed
Human Resources, Training, Compliance, Staff Development, Cpr Training, Cpi Training, Travel, Team Collaboration
Specialization
Candidates must have a minimum of 4 years of experience in Human Resources. A college degree is preferred, and the ability to travel weekly across Tennessee is required.
Experience Required
Minimum 5 year(s)
General Ledger R2R - US Shift ( 05:30 PM - 02:30 AM ) - Lead Associate - Op at WNS Global Services
Mumbai, maharashtra, India - Full Time
Skills Needed
Accruals, Prepaid Accounting, Journal Entry Analysis, Intercompany Accounting, Sap, Reconciliation, Credit Memos, Recharges Invoices, Data Accuracy, Compliance, Ifrs, Gaap, Internal Controls, Netting Runs, Treasury, Payment Platforms
Specialization
Candidates should have experience in accruals, prepaid accounting, and intercompany accounting. A B.Com degree is required for this position.
Experience Required
Minimum 2 year(s)
Sales Developer H/F at EPSA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales Development, Prospecting, Crm Management, Client Qualification, Commercial Follow Ups, Communication Skills, Organization, Tenacity, Dynamism
Specialization
Candidates should have a higher education background in commercial fields and ideally some initial experience through internships or work-study programs. Key personal attributes include tenacity, dynamism, and strong organizational skills.
Sales Developer H/F at EPSA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Sales Development, Prospecting, Crm, Communication, Organization, Tenacity, Dynamism
Specialization
Candidates should have a Bac+2/3 education in commercial fields, with no specific experience required. Key personal attributes include tenacity, dynamism, and organization, along with a taste for challenges.
Buyer at Orlando Health
Orlando, Florida, United States - Full Time
Skills Needed
Purchasing, Supply Chain, Vendor Management, Data Analysis, Contract Compliance, Negotiation, Operational Efficiency, Communication, Project Collaboration, Product Evaluation, Quotation Analysis, Invoice Management, Decision Making, Trend Analysis, Problem Solving
Specialization
A High School Diploma or GED is required along with 3 years of experience in Purchasing or Supply Chain. An Associate degree or Certified Purchasing Professional may substitute for up to three years of required experience.
Experience Required
Minimum 2 year(s)
Registered Nurse (RN) / SE7 Cardiac Medical Adv Care at Premier Health
Dayton, Ohio, United States - Full Time
Skills Needed
Multitasking, Computer Knowledge, Organization Skills, Interpersonal Skills, Communication Skills
Specialization
Graduation from an accredited school of nursing is required, with a BSN preferred. A valid Ohio RN license and previous hospital-based RN experience are also preferred.
Experience Required
Minimum 2 year(s)
Loan Officer - Retail MFB - Sales - Hasanpur - Rajput Colony - J Grades at Tata Capital
Hasanpur, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Business Sourcing, Sales, Customer Service
Specialization
Candidates should have a maximum of 5 years of experience in microfinance sales and a basic understanding of the microfinance business and JLG model. A graduate degree in any discipline is required.
Stagiaire Power Plant Manager- Toulouse at Akuo
Toulouse, Occitania, France - Full Time
Skills Needed
Renewable Energy, Data Science, Process Optimization, Automation, Digitalization, Environmental Awareness, Teamwork, Creativity, Proactivity, Analytical Thinking, Curiosity, Powerbi, Tableau
Specialization
Candidates should be in their final year of engineering school or equivalent, specializing in renewable energy or related fields. A good understanding of the renewable energy sector and proficiency in IT tools are essential.
Manager, ETO Safety at Pacific Gas And Electric Company
Oakland, California, United States - Full Time
Skills Needed
Safety Engineering, Safety Management, Leadership, Regulatory Compliance, Incident Investigation, Emergency Preparedness, Process Improvement, Contract Management, Root Cause Analysis, Hazard Evaluation, Safety Procedures, Coaching, Communication, Team Management, Quality Assurance, Safety Regulations
Specialization
A Bachelor's Degree in Safety Engineering or related discipline is required, along with 6 years of relevant safety experience. Desired qualifications include a Master's Degree and various safety certifications.
Experience Required
Minimum 5 year(s)
Speech Language Pathologist Home Health, Per Diem at Cheer Home Care
San Diego, California, United States - Full Time
Skills Needed
Speech Language Pathology, Communication Skills, Problem Solving Skills, Organizational Skills, Interdisciplinary Collaboration, Care Plan Development, Client Feedback, Home Health Experience
Specialization
Candidates must have an active California Speech Language Pathology license and at least 3 years of experience as a Speech Language Pathologist. Home health experience is preferred, along with proof of a negative TB result and a valid California driver's license.
Experience Required
Minimum 2 year(s)
Production Supervisor at Terrazzo & Marble Supply Co of Illi
Raleigh, North Carolina, United States - Full Time
Skills Needed
Production Supervision, Leadership, Communication, Bilingual, Problem Solving, Technical Skills, Quality Management, Safety Procedures
Specialization
Candidates must have a minimum of 5 years of experience in production or manufacturing. Strong leadership qualities and bilingual communication skills in English and Spanish are required.
Experience Required
Minimum 5 year(s)
Vendedores/as Navidad - El Corte Inglés El Bercial - 20 horas at Rituals
Getafe, Madrid Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Responsibility
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should be capable of decision-making and problem-solving, with a focus on detail and organization.
Vice President for Student Life, Leadership, and Athletics at Baker College
Royal Oak, Michigan, United States - Full Time
Skills Needed
Student Success, Retention, Data Informed Approach, Intercollegiate Athletics, Compliance, Recruitment, Community Engagement, Residential Life, Student Engagement, Online Support Services, Leadership Programs, Wellness Workshops, Career Exploration, Equity, Student Conduct, Public Safety
Specialization
Candidates must possess a master's degree in a relevant field and have 5-10 years of progressively responsible experience in student services. A proven track record in improving student outcomes and experience in intercollegiate athletics is also required.
Experience Required
Minimum 5 year(s)
Therapy Care Specialist - Pharmacy Technician at Soleo Health Inc
Dublin, Ohio, United States - Full Time
Skills Needed
Infusion Pharmacy, Specialty Pharmacy, Patient Care Coordination, Customer Service, Data Capture, Medication Delivery, Insurance Authorization, Documentation, Microsoft Excel, Microsoft Word, Microsoft Outlook
Specialization
Candidates must have prior experience in home infusion or specialty pharmacy and be a licensed pharmacy technician in Ohio. A high school diploma or equivalent is required, along with customer service experience and proficiency in Microsoft Office applications.
Experience Required
Minimum 2 year(s)
PART TIME NIGHT VALET TRASH PORTER - ***PICK-UP TRUCK REQUIRED*** $20 - $65 at Affinity Waste Solutions LLC
Wade Hampton, South Carolina, United States - Full Time
Skills Needed
Reliable Transportation, Ability To Follow Policies, Smart Phone, Ability To Lift 50 Lbs, Background Check, Drug Test
Specialization
Candidates must have reliable transportation and the ability to follow policies and safety procedures. Additionally, they should be able to lift and transport up to 50 lbs and pass a background check and drug test.