DESCRIPTION

Calling all fellow slushie junkies, Frazil fans, and frozen beverage connoisseurs!
Freezing Point is the fastest growing frozen beverage company in the US and the maker of Frazil, 100% Juice Frazil, and Café Tango! If you are a quick-thinking, and logical problem solver who loves communicating with all sorts of people, read on…we may be the perfect team for you!
Staring Pay: $19.00 - $23.00/hr

SKILLS, KNOWLEDGE AND EXPERTISE

Our best team members are natural problem solvers. They enjoy a fast-paced environment and are comfortable with change and ambiguity.

Minimum Qualitifcations & Competencies

• Bilingual (English and Spanish speaking)

PREFERRED QUALIFICATIONS & COMPETENCIES:

• You have excellent computer skills, including proficiency in Outlook, Excel, and Word

Key skills needed to succeed in this role include:

• You are self-driven, and you hold yourself accountable. You don’t wait to be told what to do, you see what needs to be done and you do it. You have exceptional follow through and enjoy seeing tasks through to the finish.
• You are comfortable in ambiguity. Frazil is growing and every day we are faced with new opportunities and challenges. You are motivated by learning and feel comfortable trying things that are new or unfamiliar.
• You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You keep your calm when tensions rise and can deescalate as needed.
• You are a strong team player with a collaborative work style. You help before you criticize and always look to find the common ground.
• You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.
• You have a passion for details. You enjoy task-based work and can handle lots of “little things” while maintaining accuracy and output.
• You are data driven. Metrics are motivating and you enjoy some healthy competition now and then.
• You know how to manage your time, and to ask for help when you need it.
• You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance.

KEY RESPONSIBILITIES

At Frazil, every day is different. As the first point of contact for in-person visitors you’ll help create an incredible first impression by greeting guests warmly, receiving packages and deliveries, and maintaining the Frazil showroom. As a key support to the Administration team, you’ll also help to answer questions over the phone and through email for prospective customers.

On any given day you will be responsible for:

• Maintaining 3 clean, fully stocked Frazil showrooms. This includes cleaning, stocking, and refilling Frazil machines, maintaining and organizing showroom inventory, and preparing the showrooms for client site visits and flavor testing.
• Managing the reception desk. This includes screening and greeting guests and visitors, maintaining visitor security standards, receiving mail and package deliveries, and ensuring a clean fully stocked reception area.
• Answering and screening all operator calls and redirecting them to the appropriate department. This includes sales calls, service requests, vendor calls, and requests for more information about the Frazil program.
• Overseeing office inventory and supply room for 3 separate buildings. This includes maintaining inventory counts, managing scheduled shipments and reorders, managing office supply requests, ordering supplies, and organizing and stocking the supply rooms.
• Maintaining a clean, organized workplace. This includes cleaning, stocking, and refilling breakroom stations and kitchens, ensuring clean and clear hallways, monitoring bathroom cleanliness, preparing workstations and desks for new hires, maintaining office storage space, and alerting 3rd party cleaning service of concerns.
• Managing the setup, preparation, and take down of monthly company lunches. This includes setting up seating for companywide All-hands meetings, ordering and setting up catered lunches, and ensuring clean up after the event.
• Supporting the Administrative team in executing Frazil Fun Days. This includes helping to plan activities, delivering treats, celebrating milestones (birthdays, new babies, work anniversaries, etc.), and maintaining the public announcement board.
• Assisting with other special projects and duties as assigned.

Key skills needed to succeed in this role include:

• You are self-driven, and you hold yourself accountable. You don’t wait to be told what to do, you see what needs to be done and you do it. You have exceptional follow through and enjoy seeing tasks through to the finish.
• You are comfortable in ambiguity. Frazil is growing and every day we are faced with new opportunities and challenges. You are motivated by learning and feel comfortable trying things that are new or unfamiliar.
• You are a natural born communicator and are comfortable communicating in writing, over the phone, and in person. You keep your calm when tensions rise and can deescalate as needed.
• You are a strong team player with a collaborative work style. You help before you criticize and always look to find the common ground.
• You are a relationship builder, both internally and externally. You build rapport through active listening, professionalism, and kindness.
• You have a passion for details. You enjoy task-based work and can handle lots of “little things” while maintaining accuracy and output.
• You are data driven. Metrics are motivating and you enjoy some healthy competition now and then.
• You know how to manage your time, and to ask for help when you need it.
• You are comfortable giving and receiving feedback. You enjoy sharing ideas and ways to improve team processes as well as individual performance