Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
We are looking for a passionate, highly motivated performance marketer that strives for great work with every campaign. Focused on delivering on critical programs that deliver against business objectives. You come prepared with analytical and competitive facts, and strategic thinking to support your recommendations, and you bring forth solutions. You can prioritize and balance many tasks and stakeholders at once, and thrive in a fast-paced, deadline-driven environment.
In the role of Marketing Manager you would be responsible for working cross-functionally to manage service communications to our business customers.

WHAT YOU’LL BE DOING:

• Understand the needs of business customers and how our products and services meet those needs.
• Preparing messaging for service communications in a manner that is clear and highlights the value of any change being communicated.
• Proactively plan and manage base service communication programs.
• Establish campaign targets and KPIs, develop regular reporting to improve campaign performance.
• Collaborate with our customer base management and corporate communications teams to deliver high quality effective communications.
• Receive and prioritize requests for service communications to be sent to our customers.
• Manage and request customer lists including segmentation and version management.
• Write customer communications that clearly outline the issue or situation in a customer focused manner.
• Work cross-functionally based on communication type to ensure that all assets are created and submitted per the specified timelines.
• Manage tight workback schedules and deadlines to ensure that all communications are approved and deployed on time.
• Be responsible to work closely with Data & Analytics team to ensure accurate measurement and reporting on the performance of campaign activities to support campaign initiatives.

TO PROTECT OUR PEOPLE, BRAND AND ASSETS, A PRE-EMPLOYMENT BACKGROUND CHECK WILL BE CONDUCTED. AS PART OF OUR SELECTION PROCESS, ALL CANDIDATES MUST CLEAR A CRIMINAL BACKGROUND CHECK. ADDITIONALLY, A CREDIT CHECK AND DRIVERS ABSTRACT MAY BE REQUIRED DEPENDING ON THE ROLE.

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 328013
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Rogers Business