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Night Manager / Guest Service Agent at Minor International

Auckland, Auckland, New Zealand - Full Time

Skills Needed
Supervising Teams, Leadership, Staff Development, Hotel Operations, Front Office, Housekeeping, Food And Beverage, Guest Services, Cash Handling, Daily Reconciliations, Night Audit Processes, Revenue Reporting, Organisational Skills, Time Management, Customer Service, Workplace Health And Safety

Specialization
Successful candidates must have demonstrated experience in supervising hotel front office teams, possess a strong understanding of various hotel operations, and have extensive hospitality background maintaining high guest service standards. Required competencies include experience with cash handling, night audit processes, strong organizational skills, and the ability to work a dynamic schedule including nights and weekends.

Experience Required
Minimum 2 year(s)

Food & Beverage Supervisor at Minor International

Queenstown, Otago, New Zealand - Full Time

Skills Needed
Supervisory Experience, Leadership, Hospitality Operations, Service Delivery, Communication Skills, Organisational Skills, Problem Solving Skills, Professional Presentation, Reliability, Fast Paced Environment, Flexibility

Specialization
Candidates should have proven supervisory experience in a food and beverage environment and a strong understanding of hospitality operations. Excellent communication, organisational, and problem-solving skills are essential, along with reliability and flexibility to work varied shifts.

Experience Required
Minimum 2 year(s)

Room Attendant at Minor International

, , Maldives - Full Time

Skills Needed
Attention To Detail, Guest Relations, Team Player, Reliability, English Comprehension, Additional Language

Specialization
Candidates should have at least 2 years of experience in a similar role, preferably with exposure to 5-star resorts. Good English comprehension is required, and additional language skills are advantageous.

Experience Required
Minimum 2 year(s)

Night Guest Service Agent at Minor International

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge

Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.

Senior Night Guest Service Agent at Minor International

Wellington, Wellington, New Zealand - Full Time

Skills Needed
Guest Service, Check In/Check Out, Communication, Property Management Systems, Opera Cloud, Issue Resolution, Problem Solving, Mentoring, Professional Presentation, Dynamic Work Schedule

Specialization
Candidates must possess proven senior-level experience in front office or customer-facing roles, demonstrating the ability to manage complex situations independently and lead by example. Strong proficiency in property management systems, especially Opera Cloud, is required, alongside exceptional communication and proactive problem-solving skills.

Experience Required
Minimum 5 year(s)

Airport Supervisor at Minor International

, , Maldives - Full Time

Skills Needed
Communication Skills, Guest Service, Team Management, Training, Scheduling, Problem Solving, Decision Making, Proactive, Resourceful, Attention To Detail, Safety Awareness, Guest Recognition, Luggage Coordination, Vip Service, Time Management, Hospitality

Specialization
Candidates should have a minimum of 2 to 3 years of experience in front office or airport operations, preferably in a quality hotel. Excellent communication skills in English are required, and knowledge of additional languages is an advantage.

Experience Required
Minimum 2 year(s)

Guest Relations Supervisor - Korean Speaking at Minor International

Chiang Mai City Municipality, , Thailand - Full Time

Skills Needed
Guest Relations, Hospitality, Communication, Front Office Systems, English Proficiency, Korean Speaking, Customer Service, Problem Solving

Specialization
Candidates must possess a college degree in hotel management or a related field, along with previous experience in Front Office or Guest Services. Excellent communication skills and proficiency in English, both written and spoken, are required.

Experience Required
Minimum 2 year(s)

F&B Attendant at Minor International

Chiang Rai City Municipality, , Thailand - Full Time

Skills Needed
Guest Interactions, Service Delivery, Teamwork, Menu Knowledge, Beverage Knowledge, Facility Knowledge, Guest Satisfaction, Hygienic Work Area, Privacy Adherence, English Speaking

Specialization
Candidates must possess a High School diploma and have previous experience in Food & Beverage or Restaurant operations. Essential qualities include a passion for excellent service, strong teamwork abilities, and proficiency in speaking English.

Duty Manager at Minor International

Jaipur, Rajasthan, India - Full Time

Skills Needed
Hospitality, Management, Customer Service, Luxury Brand Experience

Specialization
The role requires experience within a luxury hospitality brand environment, focusing on connecting guests to authentic places, people, and stories through personalized service.

Experience Required
Minimum 2 year(s)

Front Office Supervisor at Minor International

City of Brisbane, Queensland, Australia - Full Time

Skills Needed
Leadership, Team Support, Guest Experience Delivery, Role Modeling, Task Oversight, Time Management, Guest Arrival Management, Guest Departure Management, Complaint Resolution, Hospitality Operations, Customer Service, Professional Presentation, Shift Flexibility

Specialization
Candidates must demonstrate proven front office experience, strong leadership skills, and a passion for exceptional guest service, ideally gained within a hotel or resort setting. Essential attributes include exceptional customer service skills, strong time management, impeccable professional presentation, and flexibility to work rotating shifts including weekends.

Experience Required
Minimum 2 year(s)

Order Taker – ROOM SERVICE at Minor International

São Paulo, São Paulo, Brazil - Full Time

Skills Needed
Sophisticated Service, Telephone Etiquette, Product Knowledge, Procedural Compliance, Order Processing, Pos System Operation, Menu Assistance, Upselling, Feedback Documentation, Cash Closing, Communication, Attention To Detail, Teamwork, Confidentiality, Lqa Standards

Specialization
Candidates must possess a high school diploma, with a degree in tourism or hospitality being desirable, and must be proficient in both Portuguese and English for conversation, writing, and reading. Essential soft skills include a passion for service, engagement, commitment, organization, strong communication, attention to detail, and the ability to work cohesively with minimal supervision.

Rooms Division Manager at Minor International

Livingstone, Southern Province, Zambia - Full Time

Skills Needed
Guest Relations, Operational Excellence, Front Office Management, Housekeeping Management, Vip Management, Revenue Management, Budgeting, Forecasting, Inventory Management, Team Leadership, Guest Satisfaction, Brand Standards Adherence, Cross Departmental Collaboration, Problem Solving, Analytical Skills, Strategic Planning

Specialization
Candidates must possess a Bachelor's degree in Hospitality or a related field, coupled with a minimum of 10 years in luxury hospitality, including 5 years in senior Rooms Division leadership. Essential qualifications include strong financial acumen, proven success in luxury resort operations, and excellent leadership and communication skills.

Experience Required
Minimum 10 year(s)

Thai Traditional Medicine Practitioner at Minor International

Bangkok, , Thailand - Full Time

Skills Needed
Thai Traditional Medicine Consultation, Therapeutic Care, Guest Satisfaction, Wellness Strategy Support, Revenue Performance, Personalized Treatment Programs, Individual Consultations, Customized Treatment Plans, Interpersonal Skills, Consultation Skills, Guest Centric Approach

Specialization
Candidates must possess a minimum of 3 years of experience as a practicing TTM Practitioner and hold a valid TTM Practitioner License or Certification compliant with local regulations. Experience in wellness resorts or similar health centers and proven ability to conduct personalized consultations are preferred.

Experience Required
Minimum 2 year(s)

Generator Machanic at Minor International

, South Ari Atoll, Maldives - Full Time

Skills Needed
Generator Operation, Preventive Maintenance, Troubleshooting, Emergency Response, Diesel Generators, Load Tests, Fault Diagnosis, Safety Protocols, Record Keeping, Time Management, Problem Solving, Accountability, Teamwork, Corrosion Monitoring, Marine Conditions Adaptation

Specialization
Candidates must have a minimum of two years of experience in a similar role, preferably within a five-star resort setting, and must be fluent in both written and verbal English. The role demands strong technical accuracy, attention to detail, a safety-focused mindset, and proven problem-solving abilities suitable for a remote island environment.

Experience Required
Minimum 2 year(s)

Wine Sommelier at Minor International

Victoria, , Seychelles - Full Time

Skills Needed
Wine Sales, Cost Control, Budget Adherence, Merchandising, Promotional Programs, Training, Guest Satisfaction, Vip Service, Wine Display Management, Team Leadership

Specialization
Candidates must possess a college diploma in Hotel/Bar Management or a related field, along with previous experience as a Wine Sommelier or Guru. Essential qualifications include extensive knowledge of wines and beverages, excellent guest service skills, and prior experience managing a team of bartenders.

Experience Required
Minimum 2 year(s)

Rooms Division Manager at Minor International

Desaru, Johor, Malaysia - Full Time

Skills Needed
Guest Relations, Operational Excellence, Leadership, Budgeting, Forecasting, Revenue Management, Inventory Management, Demand Management, Strategic Planning, Team Development, Problem Solving, Interpersonal Skills, Financial Acumen, Brand Standards Adherence, Conflict Resolution, Data Driven Decisions

Experience Required
Minimum 10 year(s)

Preview Centre Administrator (Thai-English Speaking) at Minor International

Surat Thani, Surat Thani, Thailand - Full Time

Skills Needed
Administrative Support, Contract Creation, Data Maintenance, Report Preparation, Travel Arrangements, Vendor Management, Onboarding, Bookkeeping, Confidentiality, Compliance, Resource Coordination, Liaison, Inquiry Handling, Financial Calculation, Interdepartmental Coordination, Customer Service

Specialization
Candidates must be proficient in standard office software like Microsoft Office Suite and possess strong organizational skills with meticulous attention to detail, especially when handling numbers and documents. The role requires the ability to work accurately, multitask effectively in a fast-paced environment, and maintain a positive, professional demeanor while assisting guests and internal staff.

Medical Wellness Manager at Minor International

Bangkok, , Thailand - Full Time

Skills Needed
Wellness Strategy Development, Wellness Program Implementation, Nutrition, Fitness, Holistic Health Practices, Organizational Skills, Management, Written Communication, Verbal Communication, Computer Skills, Guest Focus, Interpersonal Skills, Client Relationship Building, Time Management, Client Motivation, Presentation Skills

Specialization
Candidates must possess a Bachelor's degree in health science, Nutritionist, or a related field, with a preference for a background in Nutritionist. Strong knowledge of wellness principles, programs, and services, along with excellent communication and organizational skills, are essential.

Experience Required
Minimum 2 year(s)

Sales Manager at Minor International

Johannesburg, Gauteng, South Africa - Full Time

Skills Needed
Sales Strategy, Financial Literacy, Negotiation, Face To Face Selling, Account Management, Market Analysis, Client Acquisition, Reporting, Cost Control, Upselling, Cross Selling, Property Management Systems, Microsoft Office, Communication, Time Management, Problem Solving

Specialization
Candidates must possess a hospitality qualification or equivalent sales experience along with strong financial literacy and negotiation skills. Proficiency in Microsoft Office and property management software is required, as is the ability to work independently and maintain a professional brand image.

Experience Required
Minimum 2 year(s)

Canteen Team Leader at Minor International

Dubai, Dubai, United Arab Emirates - Full Time

Skills Needed
Strong English Communication Skills, Food Quality Control, Haccp Standards, Menu Planning, Operational Cost Minimization, Inventory Management, Team Supervision, Customer Feedback Handling, Deep Cleaning, Maintenance Coordination

Specialization
Strong English communication skills are required, along with knowledge of food management and hygiene standards. Experience in a similar role is preferred.

Experience Required
Minimum 2 year(s)

Night Manager / Guest Service Agent at Minor International

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervising Teams, Leadership, Staff Development, Hotel Operations, Front Office, Housekeeping, Food And Beverage, Guest Services, Cash Handling, Daily Reconciliations, Night Audit Processes, Revenue Reporting, Organisational Skills, Time Management, Customer Service, Workplace Health And Safety

Industry

Hospitality

Description

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Auckland Hotel are looking for a part time Night Manager / Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you. From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Dual role covering Night Manager and Guest Service Agent Part-time position, minimum 16 hours per week Two-night shifts and two-day shifts per week (subject to change) Day shifts: variable hours depending on business needs Night shifts: 11:00pm – 7:30am Qualifications To be successful in this role you will have: Demonstrated experience in supervising teams within a hotel front office environment, with proven leadership and staff development capabilities. Strong understanding of hotel operations across front office, housekeeping, food and beverage, and guest services. Extensive background in hospitality, ideally in hotel or resort settings, with a focus on maintaining exceptional guest service standards. Experience in cash handling, daily reconciliations, night audit processes, and revenue reporting. Highly developed organisational and time management skills with the ability to handle multiple priorities in a fast-paced environment. Strong customer service skills, with the ability to remain professional and positive in high-pressure situations. Awareness of workplace health and safety protocols, compliance standards, and security procedures relevant to hotel operations. Impeccable presentation and a polished, professional image reflecting the standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within New Zealand. Company Location: Oaks Auckland Hotel

Responsibilities

The role involves providing warm reception services, ensuring smooth check-ins, and acting as the primary point of contact for guests throughout their stay by offering assistance and personalized recommendations. Key duties include managing guest communications, processing reservations accurately using property management systems, and overseeing operational tasks during night shifts.

Night Manager / Guest Service Agent at Minor International

Auckland, Auckland, New Zealand - Full Time

Experience Required
Minimum 2 year(s)

Food & Beverage Supervisor at Minor International

Queenstown, Otago, New Zealand - Full Time

Experience Required
Minimum 2 year(s)

Room Attendant at Minor International

, , Maldives - Full Time

Skills Needed
Attention To Detail, Guest Relations, Team Player, Reliability, English Comprehension, Additional Language

Experience Required
Minimum 2 year(s)

Night Guest Service Agent at Minor International

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality Knowledge

Senior Night Guest Service Agent at Minor International

Wellington, Wellington, New Zealand - Full Time

Experience Required
Minimum 5 year(s)

Airport Supervisor at Minor International

, , Maldives - Full Time

Experience Required
Minimum 2 year(s)

Guest Relations Supervisor - Korean Speaking at Minor International

Chiang Mai City Municipality, , Thailand - Full Time

Skills Needed
Guest Relations, Hospitality, Communication, Front Office Systems, English Proficiency, Korean Speaking, Customer Service, Problem Solving

Experience Required
Minimum 2 year(s)

F&B Attendant at Minor International

Chiang Rai City Municipality, , Thailand - Full Time

Skills Needed
Guest Interactions, Service Delivery, Teamwork, Menu Knowledge, Beverage Knowledge, Facility Knowledge, Guest Satisfaction, Hygienic Work Area, Privacy Adherence, English Speaking

Duty Manager at Minor International

Jaipur, Rajasthan, India - Full Time

Skills Needed
Hospitality, Management, Customer Service, Luxury Brand Experience

Specialization
The role requires experience within a luxury hospitality brand environment, focusing on connecting guests to authentic places, people, and stories through personalized service.

Experience Required
Minimum 2 year(s)

Front Office Supervisor at Minor International

City of Brisbane, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Order Taker – ROOM SERVICE at Minor International

São Paulo, São Paulo, Brazil - Full Time

Rooms Division Manager at Minor International

Livingstone, Southern Province, Zambia - Full Time

Experience Required
Minimum 10 year(s)

Thai Traditional Medicine Practitioner at Minor International

Bangkok, , Thailand - Full Time

Experience Required
Minimum 2 year(s)

Generator Machanic at Minor International

, South Ari Atoll, Maldives - Full Time

Experience Required
Minimum 2 year(s)

Wine Sommelier at Minor International

Victoria, , Seychelles - Full Time

Skills Needed
Wine Sales, Cost Control, Budget Adherence, Merchandising, Promotional Programs, Training, Guest Satisfaction, Vip Service, Wine Display Management, Team Leadership

Experience Required
Minimum 2 year(s)

Rooms Division Manager at Minor International

Desaru, Johor, Malaysia - Full Time

Experience Required
Minimum 10 year(s)

Preview Centre Administrator (Thai-English Speaking) at Minor International

Surat Thani, Surat Thani, Thailand - Full Time

Medical Wellness Manager at Minor International

Bangkok, , Thailand - Full Time

Experience Required
Minimum 2 year(s)

Sales Manager at Minor International

Johannesburg, Gauteng, South Africa - Full Time

Experience Required
Minimum 2 year(s)

Canteen Team Leader at Minor International

Dubai, Dubai, United Arab Emirates - Full Time

Specialization
Strong English communication skills are required, along with knowledge of food management and hygiene standards. Experience in a similar role is preferred.

Experience Required
Minimum 2 year(s)