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Senior Data Center IT Support Technician at Microsoft
West Des Moines, Iowa, United States - Full Time
Skills Needed
Data Center Support, It Support, Secure Access Workstations, Laptops, Servers, Audio/Visual, Inventory Management, Operating Systems, Troubleshooting, Diagnostics, Hardware Replacement, Cabling Infrastructure, Network Equipment, Storage Equipment, Safety Procedures, Security Procedures
Specialization
Required qualifications include a High School diploma or equivalent along with at least two years of experience supporting IT equipment or related technology, or equivalent experience. Candidates must also be able to pass specialized security screenings, including the Microsoft Cloud Background Check, and must be able to work 12-hour shifts, including nights, weekends, and holidays, with up to 25% business travel periodically.
Experience Required
Minimum 2 year(s)
Principal Customer Experience Engineering Manager at Microsoft
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Experience Engineering, Cloud Computing, People Leadership, Technical Support, Azure, Stakeholder Management, Coaching, Mentoring, Operational Excellence, Incident Management, Agile, Devops, Distributed Systems, Containerization, Identity, Diagnostics
Specialization
Candidates need a Bachelor’s degree in a relevant technical field and at least 12 years of experience in technology, cloud, or customer experience engineering, including 5+ years managing highly technical, customer-facing teams. Strong operational, leadership, and technical capability, along with hands-on cloud experience (Azure preferred), are essential.
Experience Required
Minimum 10 year(s)
Industry Solution Delivery Partner Strategy & Implementation Lead at Microsoft
, , United States - Full Time
Skills Needed
Strategy Execution, Workstream Leadership, Kpi Definition, Performance Tracking, Landing Plan Development, Change Management, Stakeholder Engagement, Roadmap Development, Partner Value Proposition, People Management, Program Management, Process Improvement, Data Analysis, Cross Functional Alignment, Consulting, Business Operations
Specialization
Candidates must have a Bachelor's Degree and at least 8 years in program management or process improvement, or equivalent experience, along with 6+ years of management experience. Preferred qualifications include a Master's Degree and 15+ years of experience, or 8+ years of people management, with 10+ years in strategy, business operations, partner management, or consulting within the technology sector.
Experience Required
Minimum 10 year(s)
Senior Finance Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
P&L Management, Financial Analysis, Forecasting, Budgeting, Decision Support, Roi Optimization, Stakeholder Collaboration, Business Partnering, Controllership, Multinational Finance, Matrix Organization, Technology Industry, Professional Services, Consulting
Specialization
Required qualifications include either a Master's degree with 2+ years of relevant experience or a Bachelor's degree with 4+ years of relevant experience in finance or related fields. Preferred qualifications suggest 6+ or 8+ years of post-graduate experience, along with specific experience in Business Partnering, multinational finance, matrix organizations, and the technology industry.
Experience Required
Minimum 5 year(s)
Hardware Engineer - PCB CAD Designer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Pcb Cad, Si/Pi, Ee, Packaging, Pcb Stack Ups, Routing Studies, High Speed Design, High Power Design, Drc, Dfm, Cadence Allegro, Altium, Mentor Xpedition, Hdi Via Technology, Signal Integrity, Power Integrity
Specialization
Required qualifications include a Master's degree in a relevant engineering field or a Bachelor's degree plus 2+ years of technical engineering experience, along with the ability to pass required security screenings. Preferred qualifications emphasize 3+ years of PCB CAD experience for computer/FPGA/RF hardware, expertise in specific CAD tools, and fundamental knowledge of signal/power integrity and transmission line theory.
Experience Required
Minimum 2 year(s)
Site Reliability Engineer II - CTJ -TS/SCI at Microsoft
, , United States - Full Time
Skills Needed
Distributed Systems, Scalability, Security, Automation, Disaster Recovery, Troubleshooting, Coding, Scripting, Monitoring, Alerting, Telemetry, Ai, Ml, Deployment, Incident Response, Code Reviews
Specialization
Candidates need a Master's degree in Computer Science or related field with 3+ years of engineering experience, or a Bachelor's degree with 5+ years of experience, including coding proficiency in languages like C, C++, Java, or Python. A minimum of 2 years of experience with large-scale cloud or distributed systems is required, alongside maintaining an active TS/SCI clearance with a polygraph.
Experience Required
Minimum 2 year(s)
Senior Software Engineer, Workflow Innovation - Halo Studios at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Full Stack Engineering, System Design, Workflow Optimization, Ci/Cd, Job Orchestration, Diagnostics, Automation, Data Integration, Platform Foundations, Security, Compliance, Ai Enabled Systems, Technical Leadership, Roadmap Development, Unreal Engine, Perforce
Specialization
Candidates need a Bachelor's Degree in Computer Science or a related technical field plus a minimum of 4 years of technical engineering experience coding in languages like C, C++, C#, Java, JavaScript, or Python. Preferred qualifications include a Master's degree or more extensive experience, along with a background in game development or creative technology, particularly familiarity with Unreal Engine pipelines.
Experience Required
Minimum 5 year(s)
Principal Software Engineer Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Security Architecture, Access Governance, Rbac, Multi Tenant Operations, Tenant Isolation, Key Management, Cmk, Compliance, Reliability, Scalability, Threat Modeling, Incident Response, C, C++, C#, Java
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 6+ years of technical engineering experience with coding in specified languages, or equivalent experience. Candidates must also have 2+ years of experience managing a team of 8 or more members working on large-scale cloud applications and services.
Experience Required
Minimum 5 year(s)
Support Escalation Engineer - Azure Networking - Japanese & English Speaker at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Azure Networking, Troubleshooting, Problem Solving, Collaboration, Research, Tcp/Ip Protocols, Osi Model, Network Administration, Packet Sniffers, Wireshark, Cloud Environments, Virtualization, Sdn Technologies, Vpn, Ipsec, Bgp
Specialization
Candidates need a Bachelor's Degree in Computer Science or IT plus 3+ years of technical support experience, or 5+ years of equivalent experience, along with fluency in both English and Japanese. Required technical knowledge includes strong understanding of TCP/IP, network administration, and troubleshooting large network environments, familiarity with cloud concepts, and knowledge of protocols like BGP, DNS, and HTTP/S.
Experience Required
Minimum 2 year(s)
Principal Data or Applied Scientists for Search Relevance Metrics at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Bigdata, Data Processing, Hypothesis Testing, Statistical Methods, Machine Learning, Labeling Protocols, Llm As A Judge, Data Annotation, Information Retrieval, Crowdsourcing, Data Pipelines, Experimental Design, A/B Testing, Python, T Sql, Html/Js
Specialization
Candidates must possess a Doctorate or Master's/Bachelor's degree in a quantitative field along with significant data science experience, ranging from 5 to 10+ years depending on the degree level. Preferred qualifications include extensive experience in Information Retrieval, expertise in crowdsourcing methodologies, and proven ability to deploy large-scale data pipelines.
Experience Required
Minimum 10 year(s)
Three-Dimensional Modeler (3D Modeler) at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
3d Modeling, 3d Rendering, Technical Design, Visual Storytelling, Design Qa, Wireframing, Journey Mapping, Communication, Collaboration, Maya, Vray, Cinema 4d, Octane, Vfx Compositing, Adobe Creative Suite, Ai Tools
Specialization
Required qualifications include a Bachelor's Degree in a relevant field plus 5+ years of experience in product or service design, or a Master's Degree plus 4+ years, or equivalent experience. Candidates must also be able to leverage AI tools and pass specialized security screenings, including a Microsoft Cloud Background Check.
Experience Required
Minimum 5 year(s)
Data Engineering- Compromise & Fraud Prevention at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Distributed Software Services, Data Tools, Fraud Detection, Machine Learning, Reputation Models, Production Systems, Design Reviews, System Design, Code Reviews, Reliability, Diagnosability, Monitoring, Data Driven Approach, Test Coverage, Integration Tests, Troubleshooting
Specialization
Required qualifications include a Master's degree with 1+ year of relevant experience or a Bachelor's degree with 2+ years of experience in fields like software development or data engineering. Preferred qualifications suggest 3+ years with a Master's or 5+ years with a Bachelor's, along with experience in data governance or knowledge of AI/ML data workflows.
Experience Required
Minimum 2 year(s)
Cloud Solution Architect - Dynamics 365 at Microsoft
, , United States - Full Time
Skills Needed
Dynamics 365, Contact Center, Ccaas, Cloud, Ai Transformation, Troubleshooting, Proactive Services, Workshops, Assessments, Data Driven, Power Platform, Power Apps, Power Automate, Dataverse, Azure, Architecture
Specialization
A Bachelor's Degree in a related field and a minimum of 4+ years of experience in cloud/infrastructure technologies or IT consulting/support is required, with 8+ years preferred. Candidates must have 4+ years of experience with the Dynamics 365 family, focusing on contact-center capabilities (CCaaS), and possess strong problem-solving and customer relationship skills.
Experience Required
Minimum 5 year(s)
AI-Powered Developer Productivity Architect - Digital Natives & ISVs (EMEA- at Microsoft
Paris, Ile-de-France, France - Full Time
Skills Needed
Ai Powered Development, Developer Productivity, Digital Natives, Isvs, Agentic Development Workflows, Copilot Cli, Multi Agent Ecosystems, Autonomous Coding Agents, Ai Native Devops, Github Lifecycle, Agent Hq, Claude, Codex, Security, Governance, Devops Automation
Specialization
Requires a Bachelor's degree in a technical field or equivalent experience, along with several years in software engineering, developer platforms, DevOps, or cloud native development. Must have experience with AI assisted development tools and familiarity with modern GitHub workflows and emerging agentic development models.
Experience Required
Minimum 5 year(s)
Data Center Technician - CTJ - Poly at Microsoft
Jessup, Maryland, United States - Full Time
Skills Needed
Data Center Operations, Troubleshooting, Equipment Installation, Diagnostics, Service Delivery, Hardware Decommissioning, Safety Procedures, Security Compliance, Stakeholder Management, Quality Checks, Ticket Management, Network Design Tasks, Incident Reporting, Team Collaboration
Specialization
Candidates need a high school diploma or equivalent plus at least one year of experience supporting IT equipment or related technology. A critical requirement for this role is possessing an active U.S. Government Top Secret Clearance with SCI access based on an SSBI with Polygraph, and verification of U.S. citizenship is mandatory.
Policy Program Manager at Microsoft
Washington, District of Columbia, United States - Full Time
Skills Needed
Policy Research, Analysis, Reporting, Programmatic Support, Project Management, Ai Literacy, Government Affairs, Content Development, Systems Thinking, Communication, Technology Skills, Stakeholder Engagement, Coalition Management, Data Maintenance, Presentation Skills, Problem Solving
Specialization
Candidates need a Bachelor’s Degree in Education or Technology Policy and at least 2 years of related experience, coupled with strong technology skills and proactive critical thinking. Essential capabilities include content development, systems-thinking, strong communication, and the ability to build relationships to drive practical outcomes.
Experience Required
Minimum 2 year(s)
Software Engineering Manager - CTJ - Poly at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Engineering Leadership, Cloud Security, Endpoint Management, Compliance, Intune, C++, C#, Java, Python, Architectural Direction, Service Reliability, Incident Response, Security Clearance Management, Team Growth, Live Site Operations
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 6+ years of technical engineering experience with coding proficiency in languages like C++, C#, or Python, or equivalent experience. Candidates must also meet stringent U.S. Government security screening requirements, including holding an active U.S. Government Top Secret Clearance with SCI access based on an SSBI with Polygraph, and must be a U.S. citizen.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Troubleshooting, Problem Solving, Collaboration, Research, Technical Proficiency, Registry, File Storage, User Accounts, Access Control, Event Logs, Auditing, Performance Monitoring, Networking, Failover Clustering, Hyper V Management, Azure Fundamentals
Specialization
Required qualifications include a Bachelor's Degree in Computer Science, IT, or related field plus 1+ year of technical support experience, or 5+ years of equivalent experience, along with fluent English skills. Preferred qualifications involve deeper experience in Windows System Administration, server management tools, and Azure fundamentals.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Typescript, React, Rest Apis, C#, Python, Full Stack Development, Ui/Ux, Accessibility, Performance Optimization, Testing, Ci/Cd, Azure, Redux, Jest, C++
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 4+ years of engineering experience coding in languages such as C#, TypeScript, or Python, or equivalent experience.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Cloud Scale Infrastructure, Debugging, Algorithm Design, Problem Solving, Mentoring, Coaching, Secure Software Design, Distributed Design, Telemetry, System Monitoring
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 4 years of technical engineering experience in relevant programming languages. Preferred qualifications include a Master's Degree and additional years of experience in cloud-scale services and mentoring.
Experience Required
Minimum 5 year(s)
Senior Data Center IT Support Technician at Microsoft
West Des Moines, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

55.67

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Center Support, IT Support, Secure Access Workstations, Laptops, Servers, Audio/Visual, Inventory Management, Operating Systems, Troubleshooting, Diagnostics, Hardware Replacement, Cabling Infrastructure, Network Equipment, Storage Equipment, Safety Procedures, Security Procedures

Industry

Software Development

Description
Overview As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V). You will also maintain inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Responsibilities Datacenter Operations Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management. Provides guidance to other technicians on changes to processes and procedures. Reviews Process Change Notifications (PCNs) and proactively shares relevant information to enable efficient workflow and evaluate impact on work execution to identify and mitigate impact changes to their area of work will have on others. Asks questions when they do not have required information, resolves others' questions in a timely manner, and may provide feedback on changes to processes to direct-line management. Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to internal business partners as needed. May coordinate and assign tasks to other technicians on temporary basis, (i.e. in absence of direct-line manager availability and/or ticket assignment automation) providing direction as needed, to ensure work is appropriately allocated to meet Key Performance Indicators (KPIs) per task type. Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Maintains expertise with the functions of, and participates in providing guidance on the interactions between cabling infrastructure, network, server, and storage equipment. Datacenter Work Environment Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams, assisting as needed in cross-discipline collaborations, staying apprised of the status of others' work to respond to questions regarding work-window adjustments, internal business partner inquires, and other team members, while partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams. May conduct, assists in conducting, and/or participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, provides other technicians with guidance to comply with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems. Completes required security and data management training while complying with security and data management procedures/policies with guidance from direct-line management. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role. As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role. As indicated above, have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays. Managing Service Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications. Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed. Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions. Develops a comprehensive understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders. Physical Requirements Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria. Service Delivery Applies advanced diagnostics and troubleshooting expertise and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Maintains advanced awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment, and escalates observations of imminent incident risks or potential situations immediately to direct-line management. Performs discrete quality control activities and assessment of work, to compliance standards and process adherence, performed by other technicians. Regularly performs post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Identifies errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians, specialists, or internal business partners to coordinate corrections as needed. Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, while providing guidance to less experienced technicians, with direction from management where applicable. May perform tasks in tandem with other technicians to comply with procedures and safety requirements. Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) complex changes (e.g. upgrading entire racks) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal-to-no guidance. Processes and verifies compliance with standards and procedure for data-bearing devices (DBDs) destruction and/or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction. May engage as needed to execute work as defined by organizational standards and project timelines as communicated, with guidance from direct-line management and appropriate notification to stakeholders. Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. Participates in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary. May leverage learnings to contribute to the improvement of quality of service and support. Working Conditions Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems. Other: Embodies our culture and values. Qualifications Required Qualifications: High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience. 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment. Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications Data Center Technicians ATR-D - The typical base pay range for this role across the U.S. is USD $33.46 - $55.67 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $44.23 - $62.21 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Responsibilities
This role involves providing IT support for secure access workstations, laptops, servers, and A/V equipment within the data center, while maintaining inventory and ensuring all devices have the latest updates and operating systems installed. Technicians must comply with operational policies, efficiently complete assigned tickets, and provide guidance to less experienced team members on complex tasks and standard procedures.
Senior Data Center IT Support Technician at Microsoft
West Des Moines, Iowa, United States - Full Time
Skills Needed
Data Center Support, It Support, Secure Access Workstations, Laptops, Servers, Audio/Visual, Inventory Management, Operating Systems, Troubleshooting, Diagnostics, Hardware Replacement, Cabling Infrastructure, Network Equipment, Storage Equipment, Safety Procedures, Security Procedures
Specialization
Required qualifications include a High School diploma or equivalent along with at least two years of experience supporting IT equipment or related technology, or equivalent experience. Candidates must also be able to pass specialized security screenings, including the Microsoft Cloud Background Check, and must be able to work 12-hour shifts, including nights, weekends, and holidays, with up to 25% business travel periodically.
Experience Required
Minimum 2 year(s)
Principal Customer Experience Engineering Manager at Microsoft
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Experience Engineering, Cloud Computing, People Leadership, Technical Support, Azure, Stakeholder Management, Coaching, Mentoring, Operational Excellence, Incident Management, Agile, Devops, Distributed Systems, Containerization, Identity, Diagnostics
Specialization
Candidates need a Bachelor’s degree in a relevant technical field and at least 12 years of experience in technology, cloud, or customer experience engineering, including 5+ years managing highly technical, customer-facing teams. Strong operational, leadership, and technical capability, along with hands-on cloud experience (Azure preferred), are essential.
Experience Required
Minimum 10 year(s)
Industry Solution Delivery Partner Strategy & Implementation Lead at Microsoft
, , United States - Full Time
Skills Needed
Strategy Execution, Workstream Leadership, Kpi Definition, Performance Tracking, Landing Plan Development, Change Management, Stakeholder Engagement, Roadmap Development, Partner Value Proposition, People Management, Program Management, Process Improvement, Data Analysis, Cross Functional Alignment, Consulting, Business Operations
Specialization
Candidates must have a Bachelor's Degree and at least 8 years in program management or process improvement, or equivalent experience, along with 6+ years of management experience. Preferred qualifications include a Master's Degree and 15+ years of experience, or 8+ years of people management, with 10+ years in strategy, business operations, partner management, or consulting within the technology sector.
Experience Required
Minimum 10 year(s)
Senior Finance Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
P&L Management, Financial Analysis, Forecasting, Budgeting, Decision Support, Roi Optimization, Stakeholder Collaboration, Business Partnering, Controllership, Multinational Finance, Matrix Organization, Technology Industry, Professional Services, Consulting
Specialization
Required qualifications include either a Master's degree with 2+ years of relevant experience or a Bachelor's degree with 4+ years of relevant experience in finance or related fields. Preferred qualifications suggest 6+ or 8+ years of post-graduate experience, along with specific experience in Business Partnering, multinational finance, matrix organizations, and the technology industry.
Experience Required
Minimum 5 year(s)
Hardware Engineer - PCB CAD Designer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Pcb Cad, Si/Pi, Ee, Packaging, Pcb Stack Ups, Routing Studies, High Speed Design, High Power Design, Drc, Dfm, Cadence Allegro, Altium, Mentor Xpedition, Hdi Via Technology, Signal Integrity, Power Integrity
Specialization
Required qualifications include a Master's degree in a relevant engineering field or a Bachelor's degree plus 2+ years of technical engineering experience, along with the ability to pass required security screenings. Preferred qualifications emphasize 3+ years of PCB CAD experience for computer/FPGA/RF hardware, expertise in specific CAD tools, and fundamental knowledge of signal/power integrity and transmission line theory.
Experience Required
Minimum 2 year(s)
Site Reliability Engineer II - CTJ -TS/SCI at Microsoft
, , United States - Full Time
Skills Needed
Distributed Systems, Scalability, Security, Automation, Disaster Recovery, Troubleshooting, Coding, Scripting, Monitoring, Alerting, Telemetry, Ai, Ml, Deployment, Incident Response, Code Reviews
Specialization
Candidates need a Master's degree in Computer Science or related field with 3+ years of engineering experience, or a Bachelor's degree with 5+ years of experience, including coding proficiency in languages like C, C++, Java, or Python. A minimum of 2 years of experience with large-scale cloud or distributed systems is required, alongside maintaining an active TS/SCI clearance with a polygraph.
Experience Required
Minimum 2 year(s)
Senior Software Engineer, Workflow Innovation - Halo Studios at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Full Stack Engineering, System Design, Workflow Optimization, Ci/Cd, Job Orchestration, Diagnostics, Automation, Data Integration, Platform Foundations, Security, Compliance, Ai Enabled Systems, Technical Leadership, Roadmap Development, Unreal Engine, Perforce
Specialization
Candidates need a Bachelor's Degree in Computer Science or a related technical field plus a minimum of 4 years of technical engineering experience coding in languages like C, C++, C#, Java, JavaScript, or Python. Preferred qualifications include a Master's degree or more extensive experience, along with a background in game development or creative technology, particularly familiarity with Unreal Engine pipelines.
Experience Required
Minimum 5 year(s)
Principal Software Engineer Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Security Architecture, Access Governance, Rbac, Multi Tenant Operations, Tenant Isolation, Key Management, Cmk, Compliance, Reliability, Scalability, Threat Modeling, Incident Response, C, C++, C#, Java
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 6+ years of technical engineering experience with coding in specified languages, or equivalent experience. Candidates must also have 2+ years of experience managing a team of 8 or more members working on large-scale cloud applications and services.
Experience Required
Minimum 5 year(s)
Support Escalation Engineer - Azure Networking - Japanese & English Speaker at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Azure Networking, Troubleshooting, Problem Solving, Collaboration, Research, Tcp/Ip Protocols, Osi Model, Network Administration, Packet Sniffers, Wireshark, Cloud Environments, Virtualization, Sdn Technologies, Vpn, Ipsec, Bgp
Specialization
Candidates need a Bachelor's Degree in Computer Science or IT plus 3+ years of technical support experience, or 5+ years of equivalent experience, along with fluency in both English and Japanese. Required technical knowledge includes strong understanding of TCP/IP, network administration, and troubleshooting large network environments, familiarity with cloud concepts, and knowledge of protocols like BGP, DNS, and HTTP/S.
Experience Required
Minimum 2 year(s)
Principal Data or Applied Scientists for Search Relevance Metrics at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Bigdata, Data Processing, Hypothesis Testing, Statistical Methods, Machine Learning, Labeling Protocols, Llm As A Judge, Data Annotation, Information Retrieval, Crowdsourcing, Data Pipelines, Experimental Design, A/B Testing, Python, T Sql, Html/Js
Specialization
Candidates must possess a Doctorate or Master's/Bachelor's degree in a quantitative field along with significant data science experience, ranging from 5 to 10+ years depending on the degree level. Preferred qualifications include extensive experience in Information Retrieval, expertise in crowdsourcing methodologies, and proven ability to deploy large-scale data pipelines.
Experience Required
Minimum 10 year(s)
Three-Dimensional Modeler (3D Modeler) at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
3d Modeling, 3d Rendering, Technical Design, Visual Storytelling, Design Qa, Wireframing, Journey Mapping, Communication, Collaboration, Maya, Vray, Cinema 4d, Octane, Vfx Compositing, Adobe Creative Suite, Ai Tools
Specialization
Required qualifications include a Bachelor's Degree in a relevant field plus 5+ years of experience in product or service design, or a Master's Degree plus 4+ years, or equivalent experience. Candidates must also be able to leverage AI tools and pass specialized security screenings, including a Microsoft Cloud Background Check.
Experience Required
Minimum 5 year(s)
Data Engineering- Compromise & Fraud Prevention at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Distributed Software Services, Data Tools, Fraud Detection, Machine Learning, Reputation Models, Production Systems, Design Reviews, System Design, Code Reviews, Reliability, Diagnosability, Monitoring, Data Driven Approach, Test Coverage, Integration Tests, Troubleshooting
Specialization
Required qualifications include a Master's degree with 1+ year of relevant experience or a Bachelor's degree with 2+ years of experience in fields like software development or data engineering. Preferred qualifications suggest 3+ years with a Master's or 5+ years with a Bachelor's, along with experience in data governance or knowledge of AI/ML data workflows.
Experience Required
Minimum 2 year(s)
Cloud Solution Architect - Dynamics 365 at Microsoft
, , United States - Full Time
Skills Needed
Dynamics 365, Contact Center, Ccaas, Cloud, Ai Transformation, Troubleshooting, Proactive Services, Workshops, Assessments, Data Driven, Power Platform, Power Apps, Power Automate, Dataverse, Azure, Architecture
Specialization
A Bachelor's Degree in a related field and a minimum of 4+ years of experience in cloud/infrastructure technologies or IT consulting/support is required, with 8+ years preferred. Candidates must have 4+ years of experience with the Dynamics 365 family, focusing on contact-center capabilities (CCaaS), and possess strong problem-solving and customer relationship skills.
Experience Required
Minimum 5 year(s)
AI-Powered Developer Productivity Architect - Digital Natives & ISVs (EMEA- at Microsoft
Paris, Ile-de-France, France - Full Time
Skills Needed
Ai Powered Development, Developer Productivity, Digital Natives, Isvs, Agentic Development Workflows, Copilot Cli, Multi Agent Ecosystems, Autonomous Coding Agents, Ai Native Devops, Github Lifecycle, Agent Hq, Claude, Codex, Security, Governance, Devops Automation
Specialization
Requires a Bachelor's degree in a technical field or equivalent experience, along with several years in software engineering, developer platforms, DevOps, or cloud native development. Must have experience with AI assisted development tools and familiarity with modern GitHub workflows and emerging agentic development models.
Experience Required
Minimum 5 year(s)
Data Center Technician - CTJ - Poly at Microsoft
Jessup, Maryland, United States - Full Time
Skills Needed
Data Center Operations, Troubleshooting, Equipment Installation, Diagnostics, Service Delivery, Hardware Decommissioning, Safety Procedures, Security Compliance, Stakeholder Management, Quality Checks, Ticket Management, Network Design Tasks, Incident Reporting, Team Collaboration
Specialization
Candidates need a high school diploma or equivalent plus at least one year of experience supporting IT equipment or related technology. A critical requirement for this role is possessing an active U.S. Government Top Secret Clearance with SCI access based on an SSBI with Polygraph, and verification of U.S. citizenship is mandatory.
Policy Program Manager at Microsoft
Washington, District of Columbia, United States - Full Time
Skills Needed
Policy Research, Analysis, Reporting, Programmatic Support, Project Management, Ai Literacy, Government Affairs, Content Development, Systems Thinking, Communication, Technology Skills, Stakeholder Engagement, Coalition Management, Data Maintenance, Presentation Skills, Problem Solving
Specialization
Candidates need a Bachelor’s Degree in Education or Technology Policy and at least 2 years of related experience, coupled with strong technology skills and proactive critical thinking. Essential capabilities include content development, systems-thinking, strong communication, and the ability to build relationships to drive practical outcomes.
Experience Required
Minimum 2 year(s)
Software Engineering Manager - CTJ - Poly at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Engineering Leadership, Cloud Security, Endpoint Management, Compliance, Intune, C++, C#, Java, Python, Architectural Direction, Service Reliability, Incident Response, Security Clearance Management, Team Growth, Live Site Operations
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 6+ years of technical engineering experience with coding proficiency in languages like C++, C#, or Python, or equivalent experience. Candidates must also meet stringent U.S. Government security screening requirements, including holding an active U.S. Government Top Secret Clearance with SCI access based on an SSBI with Polygraph, and must be a U.S. citizen.
Experience Required
Minimum 10 year(s)
Technical Support Engineering at Microsoft
, , India - Full Time
Skills Needed
Troubleshooting, Problem Solving, Collaboration, Research, Technical Proficiency, Registry, File Storage, User Accounts, Access Control, Event Logs, Auditing, Performance Monitoring, Networking, Failover Clustering, Hyper V Management, Azure Fundamentals
Specialization
Required qualifications include a Bachelor's Degree in Computer Science, IT, or related field plus 1+ year of technical support experience, or 5+ years of equivalent experience, along with fluent English skills. Preferred qualifications involve deeper experience in Windows System Administration, server management tools, and Azure fundamentals.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Typescript, React, Rest Apis, C#, Python, Full Stack Development, Ui/Ux, Accessibility, Performance Optimization, Testing, Ci/Cd, Azure, Redux, Jest, C++
Specialization
Required qualifications include a Bachelor's Degree in Computer Science or related field plus 4+ years of engineering experience coding in languages such as C#, TypeScript, or Python, or equivalent experience.
Experience Required
Minimum 5 year(s)
Senior Software Engineer at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
C, C++, C#, Java, Javascript, Python, Cloud Scale Infrastructure, Debugging, Algorithm Design, Problem Solving, Mentoring, Coaching, Secure Software Design, Distributed Design, Telemetry, System Monitoring
Specialization
Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 4 years of technical engineering experience in relevant programming languages. Preferred qualifications include a Master's Degree and additional years of experience in cloud-scale services and mentoring.
Experience Required
Minimum 5 year(s)