JOB SUMMARY AND QUALIFICATIONS

The role of the Director of Physician Services (DPS) I is a strategic leader who oversees and takes ownership of a clinical operations market with less than 50 providers. Provides support to hospital facilities operations management related to physicians, including primary care, specialists, and subspecialists who practice in hospital and outpatient settings. Responsibilities include oversight of the operations, budget, and general management of a portfolio of practices within a defined geographic area or specialty. This individual will have strategic, ongoing communications and interactions with the relevant hospital division from both a strategic and tactical standpoint. Building effective partnerships with hospital and operations team members is integral to success in this role.

WHAT QUALIFICATIONS YOU WILL NEED:

• Bachelor’s Degree in health or business administration required
• Master’s Degree or equivalent combination of education and/or experience preferred
• CMPE completion preferred
• 3+ years of leadership experience in practice management of multiple locations required
• 5+ years of relevant clinical operations experience required
  Supporting HCA Healthcare’s 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
  HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
  “The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
  HCA Healthcare Co-Founder
  Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Director Physician Services I opening. Help HCA Healthcare create healthier tomorrows for patients and communities.
  We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• You will demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients
• You will identify opportunities for improvement and innovation, removes barriers and resistance, and enable desirable behavior
• You will collaborate effectively with Division service line leaders and hospital business development leaders
• You will proactively identify practice/business development opportunities to increase market share
• You will direct and manage strategic projects for areas such as patient flow, patient satisfaction, practice volume, billing and collections, service utilization, coding, physician and staff training
• You will have strategic and tactical operational responsibility for the business and clinical functions through administrative and clinical staff including providers, front desk, medical records, nursing, and ancillary services to ensure maximum utilization of resources and the efficient delivery of services of his or her assigned practices. These responsibilities include Human Resources responsibilities.
• You will develop, implement and monitor practice budgets including analyzing financial impact of changes and forecasts, and expenditures. Recommends corrective action as required
• You will have supervisory responsibility for physicians and practice staff as well as meet regularly with constituents including but not limited to operations leadership, physicians and hospital administration to review practice strategy, market and division goals, financial performance and practice key indicators
• You will oversee physician recruiting and contracting in collaboration with other PSG colleagues
• You will work with physicians and division leadership to provide innovative practice growth and quality solutions that will maintain and improve patient outcomes and satisfaction.
• You will promote consistent patient interactions that advance the agenda of increased patient satisfaction
• You will perform other duties as assigned