Experienced RVTs encouraged to apply! This is the perfect opportunity for an experienced RVT that would like to continue applying their RVT skills and simultaneously assume managerial responsibilities.

If you’re searching for a welcoming environment where you will be appreciated for your contribution to a team of really supportive people, and you possess a disposition towards leadership – we want to hear from you!

Hospital Administrators with experience in the veterinary industry, dentistry (dental), ophthalmology, physio, chiro, accounting, or a related professional service focused on customer service are also encouraged to apply.

The successful candidate will be scheduled for an average of 40 hours per week over 5 days.

Key Duties & Responsibilities

• Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
• Lead the continuous improvement of the quality of customer service and medical care
• Ensure smooth communication throughout a client’s visit. Work alongside the Medical Director to resolve client concerns
• Oversee that all client communication such as welcome letters, sympathy cards, and newsletters are sent in accordance with Hospital protocols & approved timelines
• Implement team scripting, in-Hospital marketing, and social media content to help capture new clients, bond current clients, increase referrals, and generate community goodwill
• Meet client needs for timely veterinary care. Tracks new clients/patients, frequency of visits, and achieves predetermined goals for appointment and surgery fill rates
• Ensure team has sufficient and appropriate resources to deliver exceptional patient care.
• Understand and help manage the financial drivers of the hospital
• Ensure Cost of Sales as a percent of revenue is in line with budget. Maintain reasonable levels of inventory and put plans of action in place to eliminate bulk ordering and expired goods
• Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
• Work with Regional Manager and Medical Director to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
• Prepare financial, bookkeeping, and accounting reports
• 
  

Experienced RVTs encouraged to apply! This is the perfect opportunity for an experienced RVT that would like to continue applying their RVT skills and simultaneously assume managerial responsibilities.

If you’re searching for a welcoming environment where you will be appreciated for your contribution to a team of really supportive people, and you possess a disposition towards leadership – we want to hear from you!

Hospital Administrators with experience in the veterinary industry, dentistry (dental), ophthalmology, physio, chiro, accounting, or a related professional service focused on customer service are also encouraged to apply.

The successful candidate will be scheduled for an average of 40 hours per week over 5 days.

Key Duties & Responsibilities

• Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
• Lead the continuous improvement of the quality of customer service and medical care
• Ensure smooth communication throughout a client’s visit. Work alongside the Medical Director to resolve client concerns
• Oversee that all client communication such as welcome letters, sympathy cards, and newsletters are sent in accordance with Hospital protocols & approved timelines
• Implement team scripting, in-Hospital marketing, and social media content to help capture new clients, bond current clients, increase referrals, and generate community goodwill
• Meet client needs for timely veterinary care. Tracks new clients/patients, frequency of visits, and achieves predetermined goals for appointment and surgery fill rates
• Ensure team has sufficient and appropriate resources to deliver exceptional patient care.
• Understand and help manage the financial drivers of the hospital
• Ensure Cost of Sales as a percent of revenue is in line with budget. Maintain reasonable levels of inventory and put plans of action in place to eliminate bulk ordering and expired goods
• Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
• Work with Regional Manager and Medical Director to prioritize equipment and facility needs. Assist with sourcing and purchasing as needed
• Prepare financial, bookkeeping, and accounting reports
•