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Enterprise Engagement Manager at Parloa
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
AI Compliance Engineer at Infinity Quest UK
london, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Chef de Partie at xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Senior Technical Product Manager at Referment
england, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Office Manager (gn) at Stiftung Schloss Dyck
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Applicatie Consultant - NL at Capgemini
Limburg, Limburg, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Senior Cloud & DevOps Engineer at Accso Accelerated Solutions
Berlin, New Brunswick, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Test Automation Engineer at Fincon Reply GmbH
London England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Senior Systems Engineer (Kubernetes Platform) at Principle Systems
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Production Manager at Aquaspersions M Sdn Bhd
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Data engineer at EY Business Solutions Pty Ltd
Limburg, Limburg, Netherlands - Full Time
Skills Needed
N/A
Product Manager at Sun Times Media Productions LLC
North Holland, North Holland, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 14 year(s)
Knowledge Management Specialist at Haleon
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Manufacturing Engineer at DCS Recruitment
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technical Delivery Manager at LinkedIn
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 17 year(s)
Mechanical Design Engineer at Electus Recruitment Solutions
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Client Service Representative at Crown Agents Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Client Support Specialist at JHL Communications
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Risk Advisor at Reserve Bank of Australia
Sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Bar & Restaurant Manager at DoubleTree by Hilton Bristol City Centre
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Enterprise Engagement Manager at Parloa
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 26

Salary

90000.0

Posted On

29 Sep, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description
  • Degree in Computer Science / IT / Software Engineering, or equivalent practical experience.
  • 5+ years of experience in SLA-driven service operations or production support environments.
  • Strong hands-on experience with:
    • Linux, networking, and application troubleshooting
    • Observability tools (e.g.Prometheus, Grafana, Datadog/New Relic, Elasticsearch/Splunk)
    • Databases (PostgreSQL/MySQL), REST APIs, and distributed systems
    • Containers (Docker, Kubernetes) and CI/CD pipelines
    • Software engineering background (e.g., Java, Python) and runtime understanding (JVM/.NET/Node concepts)
  • Infrastructure as Code exposure (Terraform and/or Ansible).
  • Solid understanding of ITIL/ITSM, incident management, and reliability concepts (SLO/SLI/KPIs).
  • Strong analytical mindset, ownership mentality, and ability to coordinate during critical incidents.
  • Very good English communication skills and intercultural competence.
Responsibilities
  • Perform advanced troubleshooting using logs, metrics, traces, and database queries.
  • Own complex incidents, conduct deep root cause analysis, and implement workarounds to restore service.
  • Handlecode-level, architectural, and systemic issues beforeescalation to L3/development teams and ensure temporary mitigations/workarounds to restore service while permanent fixes are developed.

Reliability & Continuous Improvement


  • Contribute to post-incident reviews with clear findings and corrective actions.
  • Improve monitoring, alerting, and observability to reduce noise and strengthen service stability.
  • Support automation and resilience improvements where applicable.

Changes, CI/CD Safety & Release Support


  • Support production changes, hotfixes, and configuration updates within controlled change and release processes.
  • Contribute to CI/CD safety, release strategies, and rollback mechanisms.
  • Provide support for both production and lower environments (such as staging, testing, and development), ensuring issues areidentifiedand resolved across all stages of the deployment lifecycle.

Collaboration & Interfaces


  • Work closely with DevOps, platform, development, and architecture teams to ensure production readiness.
  • Support L1 teams by improving runbooks, monitoring, and knowledge transfer (shift-left).
  • Coordinate with external vendors andvalidatethe quality of delivered fixes.
Enterprise Engagement Manager at Parloa
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
AI Compliance Engineer at Infinity Quest UK
london, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Chef de Partie at xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Senior Technical Product Manager at Referment
england, Devon - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Office Manager (gn) at Stiftung Schloss Dyck
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Applicatie Consultant - NL at Capgemini
Limburg, Limburg, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Senior Cloud & DevOps Engineer at Accso Accelerated Solutions
Berlin, New Brunswick, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Test Automation Engineer at Fincon Reply GmbH
London England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Senior Systems Engineer (Kubernetes Platform) at Principle Systems
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Production Manager at Aquaspersions M Sdn Bhd
England, Cornwall - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Data engineer at EY Business Solutions Pty Ltd
Limburg, Limburg, Netherlands - Full Time
Skills Needed
N/A
Product Manager at Sun Times Media Productions LLC
North Holland, North Holland, Netherlands - Full Time
Skills Needed
N/A
Experience Required
Minimum 14 year(s)
Knowledge Management Specialist at Haleon
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Manufacturing Engineer at DCS Recruitment
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Technical Delivery Manager at LinkedIn
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 17 year(s)
Mechanical Design Engineer at Electus Recruitment Solutions
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Client Service Representative at Crown Agents Bank
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Client Support Specialist at JHL Communications
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Risk Advisor at Reserve Bank of Australia
Sydney, Queensland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Bar & Restaurant Manager at DoubleTree by Hilton Bristol City Centre
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)