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Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Access Coordinator at Retina Consultants of Texas
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Medical Office Experience, Basic Medical Terminology, Typing Skills, Mathematical Skills, Computer Experience, Insurance Terminology, Bilingual
Specialization
Candidates must have a high school diploma and preferably some medical office experience. Knowledge of medical terminology and basic computer skills are also required.
Patient Intake Coordinator at Radiology Regional Center
Fort Myers, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service Orientation, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Service Specialist at Concentra
Bradenton, Florida, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Duties, Inventory Management, Medical Assistant Duties, Compassion, Clinical Competency, Team Collaboration, Time Management, Confidentiality, Flexibility
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Access Coordinator at Chiri
Grand Forks, North Dakota, United States - Full Time
Skills Needed
Patient Support, Insurance Verification, Documentation, Appointment Scheduling, Telehealth Support, Hipaa Compliance, Administrative Support, Communication Skills, Attention To Detail, Multitasking, Ehr Systems, Time Management, Organization, Self Motivation, Adaptability, Technical Assistance
Specialization
Candidates should have a high school diploma and preferably experience in scheduling appointments in a healthcare setting. Strong communication skills and attention to detail are essential for this role.
Standardized Patient Model at Oregon Health & Science University
La Grande, Oregon, United States - Full Time
Skills Needed
Character Portrayal, Confidentiality, Verbal Communication, Written Communication, Feedback Provision, Training Participation, Role Playing, Healthcare Terminology
Specialization
Candidates must be able to maintain a specified character and communicate effectively. Previous experience as a standardized patient or actor is preferred, along with knowledge of healthcare terminology.
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Services Assistant at St Vincents Health Network Sydney Public Hospital
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Transport, Manual Handling, Communication Skills, Teamwork, Time Management, Conflict Management, Cleaning, Equipment Handling, Patient Confidentiality, Ppe Usage, Safety Procedures, Attention To Detail, Problem Solving, Customer Service, Health Services Assistance, Stock Management
Specialization
Candidates must have a Certificate III in Health Services Assistance and an awareness of patient confidentiality. Previous training in Manual Handling and highly developed verbal communication skills are also required.
Patient Service Specialist at TOA Columbia
Ethridge, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Billing Inquiries, Documentation, Order Management, Communication, Microsoft Office, Therapy Billing, Appointment Scheduling, Co Payment Collection, Clerical Procedures, Nextgen Software
Specialization
Candidates should have experience in collecting payments and knowledge of administrative procedures. Previous experience with insurance and professional presentation are also required.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Patient Registration, Appointment Scheduling, Insurance Processing, Data Entry, Billing Functions, Communication Skills, Technology Utilization, Problem Solving, Team Collaboration, Attention To Detail, Time Management, Proactive Assistance, Professionalism, Flexibility
Specialization
The ideal candidate should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Knowledge of PC applications, customer service experience, and basic math skills are required.
Experience Required
Minimum 2 year(s)
Lead Patient Access Rep-FT at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Access, Insurance Verification, Pre Registration, Pre Certification, Staff Training, Problem Solving, Customer Service, Communication, Team Leadership, Healthcare Services, Authorization Processes, Oncology Services, Revenue Cycle Functions, Complex Insurance Issues, Training Development, Escalation Handling
Specialization
Candidates must have an Associate's Degree or equivalent experience, along with 5 years of experience in complex pre-registration and insurance verification processes. Knowledge of front-end revenue cycle functions and third-party insurance systems is preferred.
Experience Required
Minimum 5 year(s)
Patient Access PSR Manager at Primary Health Solutions
Hamilton, Ohio, United States - Full Time
Skills Needed
Leadership, Operations Management, Customer Service, Communication, Dependability, Quality Assurance, Productivity, Problem Solving, Attention To Detail, Time Management, Medical Terminology, Electronic Health Record Software, Team Management, Regulatory Compliance, Process Improvement, Staff Development
Specialization
Candidates should have over 3 years of experience in medical front office or patient access roles, with at least 2 years in a leadership position. Proficiency in Electronic Health Record software and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Sanitation Procedures, Customer Service, Dietary Restrictions, Communication, Interpersonal Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Quality Service, Safety Processes, Service Excellence
Specialization
Candidates must have a high school diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Dietary Restrictions, Customer Service, Sanitation Procedures, Communication, Interpersonal Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Quality Service, Safety Processes, Food Delivery
Specialization
Candidates must have a High School Diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Sanitation Procedures, Customer Service, Dietary Restrictions, Communication, Teamwork, Attention To Detail, Time Management, Problem Solving, Quality Service, Safety Processes, Interpersonal Skills, Basic Math Skills
Specialization
Candidates must have a high school diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Standardized Patient Model at Oregon Health & Science University
Ashland, Oregon, United States - Full Time
Skills Needed
Character Maintenance, Flexible Hours, Effective Communication, Case Recall, Confidentiality, Direction Following, Feedback Provision, Training Participation
Specialization
Candidates must be able to accurately maintain a specified character and communicate effectively. They should also be able to recall case information and maintain confidentiality.
Patient Billing Specialist at Miray Holdings
Madison Heights, Virginia, United States - Full Time
Skills Needed
Billing, Customer Service, Payment Processing, Excel, Communication, Organizational Skills, Confidentiality, Problem Solving, Account Reconciliation, Claims Processing, Refund Processing, Data Entry, Teamwork, Attention To Detail, Time Management, Compliance
Specialization
Candidates must have a high school diploma or equivalent and previous billing experience. Strong communication skills and proficiency in computer applications, including Word and Excel, are also required.
Bilingual Patient Advocate at ACCESSONE MEDCARD INC
Nakkila, Satakunta, Finland - Full Time
Skills Needed
Bilingual, Empathy, Communication Skills, Time Management, Organizational Skills, Professionalism, Reliability, Integrity, Analytical Skills, Decision Making Skills, Problem Solving Skills, Medical Billing Experience, Call Center Experience, Spanish Fluency
Specialization
A Bachelor's Degree is required, along with proficiency in MS Office and excellent communication skills. Candidates should have strong analytical skills and the ability to work in a fast-paced environment while maintaining confidentiality.
Manager of Patient Billing at Specialized Dental Partners
Franklin, Tennessee, United States - Full Time
Skills Needed
Healthcare Billing, Dental Billing, Insurance Claims, Revenue Cycle Management, Billing Software, Electronic Health Record Systems, Microsoft Excel, Collaboration, Communication, Problem Solving, Compliance, Auditing, Patient Experience, Technology Solutions, Operational Excellence, Kpi Monitoring
Specialization
Candidates must have at least 3 years of experience in healthcare or dental billing and proficiency with billing software and EHR systems. A bachelor's degree in a related field is preferred, along with strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
Patient Transporter - SJMC at University Hospitals
Westlake, Ohio, United States - Full Time
Skills Needed
Patient Transport, Communication, Data Entry, Body Mechanics, Patient Identification, Fit Testing, Transport Equipment Handling, Basic Cardiac Life Support
Specialization
A high school equivalent or GED is required, with less than one year of basic patient care experience preferred. Knowledge of transport equipment and Basic Cardiac Life Support certification are also preferred.
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States -
Full Time


Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Attention to Detail, Communication, Problem Solving, HIPAA Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi-line Phone System, Medical Assistant Duties

Industry

Hospitals and Health Care

Description
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards
Responsibilities
The Patient Service Specialist greets patients, manages patient registration and scheduling, and provides excellent customer service. This role also involves handling administrative tasks and ensuring compliance with HIPAA guidelines.
Patient Service Specialist at Concentra
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Skills, Compassion, Flexibility, Initiative, Service Mentality, Teamwork, Time Management, Confidentiality, Multi Line Phone System, Medical Assistant Duties
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Access Coordinator at Retina Consultants of Texas
Houston, Texas, United States - Full Time
Skills Needed
Customer Service, Medical Office Experience, Basic Medical Terminology, Typing Skills, Mathematical Skills, Computer Experience, Insurance Terminology, Bilingual
Specialization
Candidates must have a high school diploma and preferably some medical office experience. Knowledge of medical terminology and basic computer skills are also required.
Patient Intake Coordinator at Radiology Regional Center
Fort Myers, Florida, United States - Full Time
Skills Needed
Attention To Detail, Communication Skills, Interpersonal Skills, Guest Service Orientation, Computer Skills, Medical Experience
Specialization
Candidates should have strong attention to detail and excellent communication skills. A high school diploma or GED is required, and experience in a medical setting is preferred.
Patient Service Specialist at Concentra
Bradenton, Florida, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Duties, Inventory Management, Medical Assistant Duties, Compassion, Clinical Competency, Team Collaboration, Time Management, Confidentiality, Flexibility
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Access Coordinator at Chiri
Grand Forks, North Dakota, United States - Full Time
Skills Needed
Patient Support, Insurance Verification, Documentation, Appointment Scheduling, Telehealth Support, Hipaa Compliance, Administrative Support, Communication Skills, Attention To Detail, Multitasking, Ehr Systems, Time Management, Organization, Self Motivation, Adaptability, Technical Assistance
Specialization
Candidates should have a high school diploma and preferably experience in scheduling appointments in a healthcare setting. Strong communication skills and attention to detail are essential for this role.
Standardized Patient Model at Oregon Health & Science University
La Grande, Oregon, United States - Full Time
Skills Needed
Character Portrayal, Confidentiality, Verbal Communication, Written Communication, Feedback Provision, Training Participation, Role Playing, Healthcare Terminology
Specialization
Candidates must be able to maintain a specified character and communicate effectively. Previous experience as a standardized patient or actor is preferred, along with knowledge of healthcare terminology.
Patient Service Specialist at Concentra
Madison, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Medical Assistant Duties, Inventory Management, Data Entry, Scheduling, Record Keeping, Confidentiality, Team Collaboration, Initiative
Specialization
Candidates should have a high school diploma or GED and 6 months to 1 year of job-related experience. Skills in customer service, attention to detail, and the ability to handle sensitive information are essential.
Patient Services Assistant at St Vincents Health Network Sydney Public Hospital
Melbourne, Victoria, Australia - Full Time
Skills Needed
Patient Transport, Manual Handling, Communication Skills, Teamwork, Time Management, Conflict Management, Cleaning, Equipment Handling, Patient Confidentiality, Ppe Usage, Safety Procedures, Attention To Detail, Problem Solving, Customer Service, Health Services Assistance, Stock Management
Specialization
Candidates must have a Certificate III in Health Services Assistance and an awareness of patient confidentiality. Previous training in Manual Handling and highly developed verbal communication skills are also required.
Patient Service Specialist at TOA Columbia
Ethridge, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Billing Inquiries, Documentation, Order Management, Communication, Microsoft Office, Therapy Billing, Appointment Scheduling, Co Payment Collection, Clerical Procedures, Nextgen Software
Specialization
Candidates should have experience in collecting payments and knowledge of administrative procedures. Previous experience with insurance and professional presentation are also required.
Patient Service Specialist at Cleveland Clinic
, , United States - Full Time
Skills Needed
Customer Service, Conflict Resolution, Patient Registration, Appointment Scheduling, Insurance Processing, Data Entry, Billing Functions, Communication Skills, Technology Utilization, Problem Solving, Team Collaboration, Attention To Detail, Time Management, Proactive Assistance, Professionalism, Flexibility
Specialization
The ideal candidate should have a High School Diploma or GED with two years of relevant experience, or an Associate’s Degree with one year of experience, or a Bachelor’s Degree. Knowledge of PC applications, customer service experience, and basic math skills are required.
Experience Required
Minimum 2 year(s)
Lead Patient Access Rep-FT at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Access, Insurance Verification, Pre Registration, Pre Certification, Staff Training, Problem Solving, Customer Service, Communication, Team Leadership, Healthcare Services, Authorization Processes, Oncology Services, Revenue Cycle Functions, Complex Insurance Issues, Training Development, Escalation Handling
Specialization
Candidates must have an Associate's Degree or equivalent experience, along with 5 years of experience in complex pre-registration and insurance verification processes. Knowledge of front-end revenue cycle functions and third-party insurance systems is preferred.
Experience Required
Minimum 5 year(s)
Patient Access PSR Manager at Primary Health Solutions
Hamilton, Ohio, United States - Full Time
Skills Needed
Leadership, Operations Management, Customer Service, Communication, Dependability, Quality Assurance, Productivity, Problem Solving, Attention To Detail, Time Management, Medical Terminology, Electronic Health Record Software, Team Management, Regulatory Compliance, Process Improvement, Staff Development
Specialization
Candidates should have over 3 years of experience in medical front office or patient access roles, with at least 2 years in a leadership position. Proficiency in Electronic Health Record software and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Sanitation Procedures, Customer Service, Dietary Restrictions, Communication, Interpersonal Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Quality Service, Safety Processes, Service Excellence
Specialization
Candidates must have a high school diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Dietary Restrictions, Customer Service, Sanitation Procedures, Communication, Interpersonal Skills, Time Management, Attention To Detail, Problem Solving, Teamwork, Quality Service, Safety Processes, Food Delivery
Specialization
Candidates must have a High School Diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Patient Catering Associate at TriHealth
, , United States - Full Time
Skills Needed
Patient Meal Service, Menu Selections, Tray Assembly, Food Preparation, Sanitation Procedures, Customer Service, Dietary Restrictions, Communication, Teamwork, Attention To Detail, Time Management, Problem Solving, Quality Service, Safety Processes, Interpersonal Skills, Basic Math Skills
Specialization
Candidates must have a high school diploma or GED and 1-2 years of experience in a related field. Basic reading and math skills are required, along with the ability to follow sanitation procedures.
Standardized Patient Model at Oregon Health & Science University
Ashland, Oregon, United States - Full Time
Skills Needed
Character Maintenance, Flexible Hours, Effective Communication, Case Recall, Confidentiality, Direction Following, Feedback Provision, Training Participation
Specialization
Candidates must be able to accurately maintain a specified character and communicate effectively. They should also be able to recall case information and maintain confidentiality.
Patient Billing Specialist at Miray Holdings
Madison Heights, Virginia, United States - Full Time
Skills Needed
Billing, Customer Service, Payment Processing, Excel, Communication, Organizational Skills, Confidentiality, Problem Solving, Account Reconciliation, Claims Processing, Refund Processing, Data Entry, Teamwork, Attention To Detail, Time Management, Compliance
Specialization
Candidates must have a high school diploma or equivalent and previous billing experience. Strong communication skills and proficiency in computer applications, including Word and Excel, are also required.
Bilingual Patient Advocate at ACCESSONE MEDCARD INC
Nakkila, Satakunta, Finland - Full Time
Skills Needed
Bilingual, Empathy, Communication Skills, Time Management, Organizational Skills, Professionalism, Reliability, Integrity, Analytical Skills, Decision Making Skills, Problem Solving Skills, Medical Billing Experience, Call Center Experience, Spanish Fluency
Specialization
A Bachelor's Degree is required, along with proficiency in MS Office and excellent communication skills. Candidates should have strong analytical skills and the ability to work in a fast-paced environment while maintaining confidentiality.
Manager of Patient Billing at Specialized Dental Partners
Franklin, Tennessee, United States - Full Time
Skills Needed
Healthcare Billing, Dental Billing, Insurance Claims, Revenue Cycle Management, Billing Software, Electronic Health Record Systems, Microsoft Excel, Collaboration, Communication, Problem Solving, Compliance, Auditing, Patient Experience, Technology Solutions, Operational Excellence, Kpi Monitoring
Specialization
Candidates must have at least 3 years of experience in healthcare or dental billing and proficiency with billing software and EHR systems. A bachelor's degree in a related field is preferred, along with strong communication and problem-solving skills.
Experience Required
Minimum 5 year(s)
Patient Transporter - SJMC at University Hospitals
Westlake, Ohio, United States - Full Time
Skills Needed
Patient Transport, Communication, Data Entry, Body Mechanics, Patient Identification, Fit Testing, Transport Equipment Handling, Basic Cardiac Life Support
Specialization
A high school equivalent or GED is required, with less than one year of basic patient care experience preferred. Knowledge of transport equipment and Basic Cardiac Life Support certification are also preferred.
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