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Patient Service Specialist PRN at Concentra
Cincinnati, Ohio, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Inventory Management, Medical Assistant Duties, Compassion, Flexibility, Initiative, Tact, Professionalism, Service Mentality
Specialization
A high school diploma or GED is required, along with 6 months to 1 year of job-related experience. Candidates should possess strong customer service skills and the ability to handle sensitive information.
Patient Collections Specialist at Orthopedic Centers Of Colorado
Denver, Colorado, United States - Full Time
Skills Needed
Effective Communication Skills, Knowledge Of Explanation Of Benefits, Customer Service Skills, Allscripts Experience, Strong Organizational Skills, Ability To Multitask, Detail Oriented
Specialization
Candidates must possess effective verbal and written communication skills and knowledge of EOBs, copays, coinsurance, and denial codes. A minimum of 2 years of office experience in medical billing and collections is preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Medical Terminology, Insurance Verification, Hipaa Compliance, Administrative Duties, Financial Advocacy, Technology Promotion, Communication, Problem Solving, Office Equipment Proficiency, Typing Skills
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at RAYUS Radiology
Boynton Beach, Florida, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Ehr Software, Medical Records, Patient Interaction, Hipaa Compliance, Administrative Skills, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Team Collaboration, Scheduling, Medical Terminology, Insurance Knowledge, Bilingual
Specialization
Candidates must have a high school diploma and at least one year of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office and computer systems is required, with preferred experience in electronic medical records.
Epic Inpatient Proc Doc Builder at Prominence Advisors
, , United States - Full Time
Skills Needed
Epic Clindoc Certification, Problem Solving Skills, Analytical Skills, Communication Skills, Collaboration Skills, Project Management
Specialization
Candidates must possess Epic ClinDoc certification and have at least 3 years of experience as an Epic Advisor with Proc Doc experience. Strong problem-solving, analytical, communication, and collaboration skills are essential.
Experience Required
Minimum 2 year(s)
Patient Service Representative at RAYUS Radiology
Wellington, Florida, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Ehr Software, Medical Records, Patient Interaction, Hipaa Compliance, Administrative Skills, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Team Collaboration, Scheduling, Medical Terminology, Insurance Knowledge, Bilingual
Specialization
Candidates must have a high school diploma or equivalent and at least one year of applicable customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office and computer systems is required, with preferred experience in electronic medical records and knowledge of medical terminology.
Patient Service Representative at TOA Columbia
Columbia, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration Process, Insurance Verification, Billing Inquiries, Documentation Accuracy, Clerical Procedures, Professional Presentation, Nextgen Software
Specialization
Candidates should have experience in collecting payments and knowledge of administrative procedures. Previous experience with insurance is also preferred.
PATIENT THROUGHPUT COORDINATOR at University Hospital, Newark NJ
Newark, New Jersey, United States - Full Time
Skills Needed
Registered Nurse, Patient Flow Operations, Epic Experience, Organizational Skills, Interpersonal Skills, Team Building, Oral Communication, Written Communication, Computer Skills, Bls Certification, Acls Certification, Nursing Experience, Capacity Management, Patient Care, Clinical Management, Emergency Medical Treatment
Specialization
Candidates must be licensed as a Registered Nurse in New Jersey with a Bachelor's Degree in Nursing, and a Master's Degree is preferred. A minimum of five years of nursing experience in an acute care setting is required, along with BLS and ACLS certifications.
Experience Required
Minimum 5 year(s)
Patient Service Representative at Ankle and Foot Centers of Georgia LLC
Atlanta, Georgia, United States - Full Time
Skills Needed
Effective Communication Skills, Teamwork Oriented, Initiative, Proficient Computer Skills, Ethical Conduct, Proficient Typing Skills
Specialization
A high school diploma or equivalent is required, with a preference for two to four years of experience in the healthcare industry. The position requires effective communication skills and proficiency in computer usage.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Ankle and Foot Centers of Georgia LLC
Fayetteville, Georgia, United States - Full Time
Skills Needed
Effective Communication Skills, Teamwork Oriented, Initiative, Proficient Computer Skills, Ethical Conduct, Proficient Typing Skills
Specialization
A high school diploma or equivalent is required, with a preference for two to four years of experience in the healthcare industry. The position requires effective communication skills and proficiency in computer usage.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Cultural Sensitivity
Specialization
A high school diploma or GED is required, along with strong multitasking and communication skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Cultural Sensitivity
Specialization
A high school diploma or GED is required, along with strong communication and multitasking skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Service Representative at Radnet Radiology
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork
Specialization
Candidates must have a High School Diploma or GED and possess strong customer service skills. Experience in a medical or radiology office is preferred, along with intermediate to advanced computer skills.
Patient Services Representative at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Check In, Insurance Processing, Demographic Documentation, Authorization Collection, Patient Check Out, Payment Collection, Cash Drawer Management, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred.
Patient Services Representative at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Care, Customer Service, Insurance Processing, Data Entry, Payment Collection, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred.
Supervisor, Patient Engagement at Imagine Pediatrics
, North Carolina, United States - Full Time
Skills Needed
Call Center Experience, Coaching, Mentoring, Training, Time Management, Customer Service Protocols, Communication Skills, Interpersonal Skills, Problem Solving, Critical Thinking, Organizational Skills, Attention To Detail, Bilingual Spanish
Specialization
Candidates should have a bachelor's degree in business management or a related field and 3-5+ years of experience in a call center environment. Proficiency in telephony platforms and Microsoft Office is required, along with strong communication and organizational skills.
Experience Required
Minimum 5 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Westmont, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Patient Chart Management, Training Staff, Problem Solving, Confidentiality, Technical Software Platforms, Professional Appearance
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience, ideally in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Training, Mentoring, Problem Solving, Attention To Detail, Professional Appearance, Confidentiality
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience and at least one year in a patient services related role.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Frankfort, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Problem Solving, Training, Mentoring, Patient Care, Reception, Administrative Operations
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience, ideally in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Ehr, Medical Terminology, Microsoft Office, Team Player, Communication Skills, Confidentiality, Fast Paced Environment, Flexibility, Professional Appearance, Results Oriented, Training, Office Duties, Patient Management
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of experience in a customer service role, preferably in a medical office. Knowledge of medical terminology and EHR systems is preferred, along with strong communication skills and the ability to handle confidential information.
Patient Service Specialist PRN at Concentra
Cincinnati, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Attention to Detail, Communication, Problem Solving, HIPAA Compliance, Microsoft Office, Patient Management, Administrative Functions, Inventory Management, Medical Assistant Duties, Compassion, Flexibility, Initiative, Tact, Professionalism, Service Mentality

Industry

Hospitals and Health Care

Description
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
Responsibilities
The Patient Service Specialist greets patients, manages patient registration and scheduling, and provides excellent customer service. This role also involves maintaining patient records and ensuring compliance with HIPAA guidelines.
Patient Service Specialist PRN at Concentra
Cincinnati, Ohio, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Problem Solving, Hipaa Compliance, Microsoft Office, Patient Management, Administrative Functions, Inventory Management, Medical Assistant Duties, Compassion, Flexibility, Initiative, Tact, Professionalism, Service Mentality
Specialization
A high school diploma or GED is required, along with 6 months to 1 year of job-related experience. Candidates should possess strong customer service skills and the ability to handle sensitive information.
Patient Collections Specialist at Orthopedic Centers Of Colorado
Denver, Colorado, United States - Full Time
Skills Needed
Effective Communication Skills, Knowledge Of Explanation Of Benefits, Customer Service Skills, Allscripts Experience, Strong Organizational Skills, Ability To Multitask, Detail Oriented
Specialization
Candidates must possess effective verbal and written communication skills and knowledge of EOBs, copays, coinsurance, and denial codes. A minimum of 2 years of office experience in medical billing and collections is preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at UPMC
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Healthcare Navigation, Service Recovery, Medical Terminology, Insurance Verification, Hipaa Compliance, Administrative Duties, Financial Advocacy, Technology Promotion, Communication, Problem Solving, Office Equipment Proficiency, Typing Skills
Specialization
A high school diploma or equivalent is required, along with preferred experience in customer service or medical billing. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Service Representative at RAYUS Radiology
Boynton Beach, Florida, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Ehr Software, Medical Records, Patient Interaction, Hipaa Compliance, Administrative Skills, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Team Collaboration, Scheduling, Medical Terminology, Insurance Knowledge, Bilingual
Specialization
Candidates must have a high school diploma and at least one year of customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office and computer systems is required, with preferred experience in electronic medical records.
Epic Inpatient Proc Doc Builder at Prominence Advisors
, , United States - Full Time
Skills Needed
Epic Clindoc Certification, Problem Solving Skills, Analytical Skills, Communication Skills, Collaboration Skills, Project Management
Specialization
Candidates must possess Epic ClinDoc certification and have at least 3 years of experience as an Epic Advisor with Proc Doc experience. Strong problem-solving, analytical, communication, and collaboration skills are essential.
Experience Required
Minimum 2 year(s)
Patient Service Representative at RAYUS Radiology
Wellington, Florida, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Ehr Software, Medical Records, Patient Interaction, Hipaa Compliance, Administrative Skills, Communication Skills, Problem Solving, Organizational Skills, Attention To Detail, Team Collaboration, Scheduling, Medical Terminology, Insurance Knowledge, Bilingual
Specialization
Candidates must have a high school diploma or equivalent and at least one year of applicable customer service experience, preferably in a healthcare setting. Proficiency in Microsoft Office and computer systems is required, with preferred experience in electronic medical records and knowledge of medical terminology.
Patient Service Representative at TOA Columbia
Columbia, Tennessee, United States - Full Time
Skills Needed
Customer Service, Patient Focus, Registration Process, Insurance Verification, Billing Inquiries, Documentation Accuracy, Clerical Procedures, Professional Presentation, Nextgen Software
Specialization
Candidates should have experience in collecting payments and knowledge of administrative procedures. Previous experience with insurance is also preferred.
PATIENT THROUGHPUT COORDINATOR at University Hospital, Newark NJ
Newark, New Jersey, United States - Full Time
Skills Needed
Registered Nurse, Patient Flow Operations, Epic Experience, Organizational Skills, Interpersonal Skills, Team Building, Oral Communication, Written Communication, Computer Skills, Bls Certification, Acls Certification, Nursing Experience, Capacity Management, Patient Care, Clinical Management, Emergency Medical Treatment
Specialization
Candidates must be licensed as a Registered Nurse in New Jersey with a Bachelor's Degree in Nursing, and a Master's Degree is preferred. A minimum of five years of nursing experience in an acute care setting is required, along with BLS and ACLS certifications.
Experience Required
Minimum 5 year(s)
Patient Service Representative at Ankle and Foot Centers of Georgia LLC
Atlanta, Georgia, United States - Full Time
Skills Needed
Effective Communication Skills, Teamwork Oriented, Initiative, Proficient Computer Skills, Ethical Conduct, Proficient Typing Skills
Specialization
A high school diploma or equivalent is required, with a preference for two to four years of experience in the healthcare industry. The position requires effective communication skills and proficiency in computer usage.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Ankle and Foot Centers of Georgia LLC
Fayetteville, Georgia, United States - Full Time
Skills Needed
Effective Communication Skills, Teamwork Oriented, Initiative, Proficient Computer Skills, Ethical Conduct, Proficient Typing Skills
Specialization
A high school diploma or equivalent is required, with a preference for two to four years of experience in the healthcare industry. The position requires effective communication skills and proficiency in computer usage.
Experience Required
Minimum 2 year(s)
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Cultural Sensitivity
Specialization
A high school diploma or GED is required, along with strong multitasking and communication skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Service Representative at Radnet Radiology
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Cultural Sensitivity
Specialization
A high school diploma or GED is required, along with strong communication and multitasking skills. Experience in customer service and knowledge of medical terminology is preferred.
Patient Service Representative at Radnet Radiology
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Multitasking, Medical Terminology, Attention To Detail, Professionalism, Teamwork
Specialization
Candidates must have a High School Diploma or GED and possess strong customer service skills. Experience in a medical or radiology office is preferred, along with intermediate to advanced computer skills.
Patient Services Representative at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Check In, Insurance Processing, Demographic Documentation, Authorization Collection, Patient Check Out, Payment Collection, Cash Drawer Management, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred.
Patient Services Representative at Eye Health America LLC
Jacksonville, Florida, United States - Full Time
Skills Needed
Patient Care, Customer Service, Insurance Processing, Data Entry, Payment Collection, Appointment Scheduling, Cash Handling, Chart Evaluation
Specialization
A high school diploma or equivalent is required, along with a valid driver's license. Previous experience in eye care or a medical environment is preferred.
Supervisor, Patient Engagement at Imagine Pediatrics
, North Carolina, United States - Full Time
Skills Needed
Call Center Experience, Coaching, Mentoring, Training, Time Management, Customer Service Protocols, Communication Skills, Interpersonal Skills, Problem Solving, Critical Thinking, Organizational Skills, Attention To Detail, Bilingual Spanish
Specialization
Candidates should have a bachelor's degree in business management or a related field and 3-5+ years of experience in a call center environment. Proficiency in telephony platforms and Microsoft Office is required, along with strong communication and organizational skills.
Experience Required
Minimum 5 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Westmont, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Patient Chart Management, Training Staff, Problem Solving, Confidentiality, Technical Software Platforms, Professional Appearance
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience, ideally in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Crystal Lake, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Training, Mentoring, Problem Solving, Attention To Detail, Professional Appearance, Confidentiality
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience and at least one year in a patient services related role.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Frankfort, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Ehr Experience, Microsoft Office, Communication Skills, Team Player, Fast Paced Environment, Clerical Duties, Problem Solving, Training, Mentoring, Patient Care, Reception, Administrative Operations
Specialization
A high school diploma is required, with an associate degree preferred. Candidates should have a minimum of three years of customer service experience, ideally in a medical office setting.
Experience Required
Minimum 2 year(s)
Patient Services Coordinator I at Illinois Bone and Joint Institute LLC
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Ehr, Medical Terminology, Microsoft Office, Team Player, Communication Skills, Confidentiality, Fast Paced Environment, Flexibility, Professional Appearance, Results Oriented, Training, Office Duties, Patient Management
Specialization
A high school diploma or equivalent is required, along with a minimum of one year of experience in a customer service role, preferably in a medical office. Knowledge of medical terminology and EHR systems is preferred, along with strong communication skills and the ability to handle confidential information.
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