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About 175303 results in (6) seconds
Senior Electronics Development Engineer (M/W/D), In Voll Oder Teilzeit at Techem Energy Services Gmb H
65760 Eschborn, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Performance Marketing Manager (M/W/D) at Wherever Sim Gmb H
20457 Hamburg, HafenCity, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Performance Marketing Manager (M/W/X) at Wherever Sim Gmb H
20459 Hamburg, Neustadt, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Project Management Officer (M/W/D) at Vincorion Advanced Systems Gmb H
22880 Wedel, Schleswig-Holstein, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
User Support Technician / It Assistant (Summer Student) at The Immigrant Education Society Ties
Calgary, AB T2A 7Y3, Canada - Full Time
Skills Needed
servers, management skills, it, confidentiality, routers, switches, data security, french, communication skills, record keeping, microsoft office, security devices
Specialization
The it industry (preferred
Qualification
Diploma
Experience Required
N/A
Freelance Projektmanager Für E Mail Marketing / Klaviyo (M/W/D) at Heimer Marketing Gmb H
Home Office, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
(Senior) Consultant Sap Mdg (W/M/D) at Eon Digital Technology Gmb H
97074 Würzburg, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Csr Coordinator, Environment at Yamaha Motor
1119 Schiphol, Noord-Holland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
Environmental science environmental engineering or business
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Head Of Group Accounting (M/F/D) at Isar Aerospace Se
München, Bayern, Germany - Full Time
Skills Needed
finance, french
Specialization
Accounting, Finance
Qualification
Graduate
Experience Required
Minimum 15 year(s)
Senior Manager Group Accounting / Consolidation (M/W/D) at Grammer Ag
Ursensollen, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Business Analyst (Contract, Remote) at Infuse
Praha, Praha, Czech - Full Time
Skills Needed
large scale projects, english, analytical skills, requirements management, business analysis, business process, it, gap analysis, process analysis, optimization, b2, agile methodologies
Specialization
Management
Qualification
BA
Experience Required
Minimum 2 year(s)
Quality Assurance Engineer (M/W/D) In Eltville at Medatixx Gmb H Co Kg
Frankfurt am Main, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Financial Analyst (18 Month Contract) (Remote) at The Conference Board Of Canada
Ontario, Ontario, Canada - Full Time
Skills Needed
analytical skills, accounting standards, pivot tables, accounting software, excel, microsoft dynamics, overtime, data quality
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Supervisor, Roadway Engineering And Construction Assurance – Job No.: 52058 at Association Des Transports Du Canada
Edmonton, AB, Canada - Full Time
Skills Needed
change management, facilitation, time management, civil engineering, strategic planning, business opportunities, membership, participation, policy planning, capacity development, government experience, diverse groups, pavements, discretion, leadership skills
Specialization
Civil construction materials engineering or a related field
Qualification
BSc
Experience Required
N/A
Qualitätsingenieur – Lieferantenmanagement (Supplier Quality Engineer) (M/W at Baxter
Saalfeld, Thüringen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Online Marketing Manager (All Genders) at Deep Media Technologies Gmb H
80333 München, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Abschlussarbeit Im Ingenieurwesen (D/M/W) : Alterungseinflüsse Auf Die Eige at Airbus Helicopters Deutschland Gmb H
Donauwörth, Bayern, Germany - Full Time
Skills Needed
materials, aerospace engineering, communication skills, materials science
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Player Engagement Support Technology Specialist (Internal Recruitment) at Keywords Studios
Montréal, QC, Canada - Full Time
Skills Needed
good communication skills
Specialization
Business administration information technology or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Bilingual Travel Customer Service Representative (Fr Eng) at Aspire Lifestyles
Ontario, Ontario, Canada - Full Time
Skills Needed
accessibility, disabilities, hospitality industry, english
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Finance Technology Transformation Manager at Ey
01-208 Warszawa, województwo mazowieckie, Poland - Full Time
Skills Needed
project management skills, coaching, gds, data analytics, it, presentation skills, career opportunities, teams, service lines, accountants, english, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Player Engagement Support Technology Specialist (Internal Recruitment) at Keywords Studios
Montréal, QC, Canada -
Full Time

Start Date

Immediate

Expiry Date

07 May, 25

Salary

0.0

Posted On

07 Feb, 25

Experience

3 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Since 1998, we’ve been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Responsibilities

ROLE OVERVIEW

The Player Engagement Support Technology Specialist plays a vital role in managing and optimizing the tools and systems that empower our Customer Service team. You’ll ensure platforms like Helpshift, player databases, and knowledge base tools are secure, functional, and perfectly aligned with operational needs. From overseeing system performance to supporting user provisioning, training, and ensuring process adherence, this position is all about driving efficiency and delivering exceptional player experiences. Ready to make an impact? Join our team and help us redefine the player experience!

YOU’D BE A GREAT FIT FOR THIS ROLE IF YOU HAVE:

  • Minimum of 3+ years in support operations, with a strong understanding of KPIs and operational workflows.
  • Expert-level proficiency in Helpshift.
  • Advanced skills in spreadsheets, pivot tables, reports, and tables.
  • Basic SQL and data analytics proficiency - able to read, understand and make minor modifications to existing queries.
  • Experience managing tools within customer support ecosystems, including LMS, QMS, and Knowledge Base operations.
  • Proficiency in Google Suite, MS Office, and reporting tools such as Data Studio and PowerBI, as well as project management tools.
  • Skilled in breaking down work tasks, organizing workflows and facilitating effective collaboration with stakeholders for project management.
  • Ability to work autonomously while considering all users as part of an extended team.
  • Strong focus on player satisfaction, with agent focus as a key success predictor.
  • Bachelor’s degree in Business Administration, Information Technology, or a related field.
  • Relevant certifications in Helpshift are an advantage.
Senior Electronics Development Engineer (M/W/D), In Voll Oder Teilzeit at Techem Energy Services Gmb H
65760 Eschborn, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Performance Marketing Manager (M/W/D) at Wherever Sim Gmb H
20457 Hamburg, HafenCity, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Performance Marketing Manager (M/W/X) at Wherever Sim Gmb H
20459 Hamburg, Neustadt, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Project Management Officer (M/W/D) at Vincorion Advanced Systems Gmb H
22880 Wedel, Schleswig-Holstein, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
User Support Technician / It Assistant (Summer Student) at The Immigrant Education Society Ties
Calgary, AB T2A 7Y3, Canada - Full Time
Skills Needed
servers, management skills, it, confidentiality, routers, switches, data security, french, communication skills, record keeping, microsoft office, security devices
Specialization
The it industry (preferred
Qualification
Diploma
Experience Required
N/A
Freelance Projektmanager Für E Mail Marketing / Klaviyo (M/W/D) at Heimer Marketing Gmb H
Home Office, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
(Senior) Consultant Sap Mdg (W/M/D) at Eon Digital Technology Gmb H
97074 Würzburg, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Csr Coordinator, Environment at Yamaha Motor
1119 Schiphol, Noord-Holland, Netherlands - Full Time
Skills Needed
good communication skills
Specialization
Environmental science environmental engineering or business
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Head Of Group Accounting (M/F/D) at Isar Aerospace Se
München, Bayern, Germany - Full Time
Skills Needed
finance, french
Specialization
Accounting, Finance
Qualification
Graduate
Experience Required
Minimum 15 year(s)
Senior Manager Group Accounting / Consolidation (M/W/D) at Grammer Ag
Ursensollen, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Business Analyst (Contract, Remote) at Infuse
Praha, Praha, Czech - Full Time
Skills Needed
large scale projects, english, analytical skills, requirements management, business analysis, business process, it, gap analysis, process analysis, optimization, b2, agile methodologies
Specialization
Management
Qualification
BA
Experience Required
Minimum 2 year(s)
Quality Assurance Engineer (M/W/D) In Eltville at Medatixx Gmb H Co Kg
Frankfurt am Main, Hessen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Financial Analyst (18 Month Contract) (Remote) at The Conference Board Of Canada
Ontario, Ontario, Canada - Full Time
Skills Needed
analytical skills, accounting standards, pivot tables, accounting software, excel, microsoft dynamics, overtime, data quality
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Supervisor, Roadway Engineering And Construction Assurance – Job No.: 52058 at Association Des Transports Du Canada
Edmonton, AB, Canada - Full Time
Skills Needed
change management, facilitation, time management, civil engineering, strategic planning, business opportunities, membership, participation, policy planning, capacity development, government experience, diverse groups, pavements, discretion, leadership skills
Specialization
Civil construction materials engineering or a related field
Qualification
BSc
Experience Required
N/A
Qualitätsingenieur – Lieferantenmanagement (Supplier Quality Engineer) (M/W at Baxter
Saalfeld, Thüringen, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Online Marketing Manager (All Genders) at Deep Media Technologies Gmb H
80333 München, Bayern, Germany - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Abschlussarbeit Im Ingenieurwesen (D/M/W) : Alterungseinflüsse Auf Die Eige at Airbus Helicopters Deutschland Gmb H
Donauwörth, Bayern, Germany - Full Time
Skills Needed
materials, aerospace engineering, communication skills, materials science
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Player Engagement Support Technology Specialist (Internal Recruitment) at Keywords Studios
Montréal, QC, Canada - Full Time
Skills Needed
good communication skills
Specialization
Business administration information technology or a related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Bilingual Travel Customer Service Representative (Fr Eng) at Aspire Lifestyles
Ontario, Ontario, Canada - Full Time
Skills Needed
accessibility, disabilities, hospitality industry, english
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Finance Technology Transformation Manager at Ey
01-208 Warszawa, województwo mazowieckie, Poland - Full Time
Skills Needed
project management skills, coaching, gds, data analytics, it, presentation skills, career opportunities, teams, service lines, accountants, english, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 8 year(s)