ABOUT US:

CA Design is a boutique furniture company known for our curated selection of contemporary and timeless pieces. We pride ourselves on delivering exceptional quality and customer experience, from sourcing to aftercare. We are seeking a highly organised and proactive Administrative Specialist to join our team and support our growing business operations.

REQUIREMENTS:

• Proven experience in an administrative, procurement, or supplier liaison role (experience in furniture, interiors, or retail sectors an advantage).
• Exceptional organisational skills with strong attention to detail.
• Excellent communication and interpersonal abilities, both written and verbal.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP or CRM systems a plus.
• A proactive problem solver with a customer-first mindset.

ROLE OVERVIEW:

The Administrative Specialist will play a key role in ensuring smooth operations across supplier management, procurement, and customer aftercare. This is a dynamic role that requires excellent communication skills, attention to detail, and the ability to manage multiple priorities efficiently.

KEY RESPONSIBILITIES:

• Liaise with suppliers to coordinate orders, deliveries, and resolve procurement or quality issues.
• Place and track orders to ensure timely delivery and accuracy.
• Maintain organised records of supplier communications, order statuses, and inventory updates.
• Manage customer communications regarding after-sales support, including issue resolution and service coordination.
• Work closely with the sales and logistics teams to ensure seamless customer experiences.
• Support general administrative duties, ensuring smooth daily operations at the Long Mile Road office.