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Customer Service Coordinator at Franke
St Albans, England, United Kingdom - Full Time
Skills Needed
Management Skills, Customer Satisfaction
Qualification
Graduate
Hair Shop Customer Executive at DNA Learning Solutions
Lekki, Ondo, Nigeria - Full Time
Skills Needed
Good Communication Skills
Specialization
A similar role
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Occupational Therapy Assistant at US Military Treatment Facilities under DHA
Landstuhl, , Germany - Full Time
Skills Needed
Consideration, It, Universities
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Finance Manager (Hotel Experience) at Tatweer
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Production Supervisor - Lampa at Ecolab Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
physics teacher - secondary school at RL Prostaff Inc
Mississauga, ON L4W 5G6, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Refrigeration Technician at Walkers Gas and Electric
Halifax, NS, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
.NET Web Applications Developer at Stardock
Plymouth, MI 48170, USA - Full Time
Skills Needed
Jira, Web Api
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Office Administrator at Lock Doctor Limerick
County Limerick, County Limerick, Ireland - Full Time
Skills Needed
Excel, Outlook, Microsoft Office, Xero
Specialization
Leaving certificate (preferred)
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Experienced Criminal Defense Litigation Paralegal at Puget Law Group
Tacoma, WA 98402, USA - Full Time
Skills Needed
Clio, Attorneys, Calendars, Outlook, Excel, Case Management, Subpoenas, Case, Resume, Vision Insurance, Reading Comprehension, Odyssey, Declarations, Soft Skills, Binders, Onedrive, Microsoft Office, Criminal Defense, Spanish, Sharepoint, Linx, Dental Insurance, Law Firms
Specialization
Paralegal studies or bachelor’s degree (preferred
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Senior Construction Manager at Cumming Group
Los Angeles, California, USA - Full Time
Skills Needed
Subcontracts, Construction Processes, Writing, Computer Skills, Engineers
Qualification
Graduate
Experience Required
Minimum 20 year(s)
Operations Manager (m/f/d) at Leafworks GmbH
Home Office, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Graphic Artist at Quantum Dynamics Inc
San Diego, CA 92118, USA - Full Time
Skills Needed
Indesign, Layouts, Adobe Creative Suite, Graphic Design, Completion, Art, Marketing Agency, Visual Concepts, Design Projects, Platforms
Specialization
Graphic design art or related discipline
Qualification
Graduate
Product Designer - Senior Associate Level at Capital One
McLean, Virginia, USA - Full Time
Skills Needed
Email, Incentives, Capital, Design, Search, Figma, Health, Drug Free Workplace, Regulations, Eligibility
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Site Reliability Senior Engineer at City National Bank
San Francisco, CA 94104, USA - Full Time
Skills Needed
Technology, Automation, Dynatrace, Visualization, Creativity, Software Systems, Kibana, Metrics Collection, Appdynamics, Aggregation
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Operador de Mantenimiento at Hilton
PDG, Provincia Guanacaste, Costa Rica - Full Time
Skills Needed
Schedules, Hospitals, Customer Service, Communication Skills
Specialization
Engineering preferred
Qualification
Trade Certificate
Project Engineer at Downer Group
Chatswood, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Eventi NO-Profit - Profilo Junior at SM Marketing
90143 Palermo, Sicilia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Manager at ETALENT PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Mandarin, Hr Management
Specialization
Human resources management business administration or a related field
Qualification
Graduate
Customer Development Manager at Goodyear
Nieuwegein, Utrecht, Netherlands - Full Time
Skills Needed
Good Communication Skills
Specialization
Business marketing or a related field (preferred
Qualification
Graduate
Customer Service Coordinator at Franke
St Albans, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Jul, 25

Salary

0.0

Posted On

18 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Customer Satisfaction

Industry

Outsourcing/Offshoring

Description

ABOUT FRANKE

We, the Franke company with its three divisions, are a world’s leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
The Franke Coffee Systems division is a leading global provider of state-of-the-art solutions for professional coffee making. Together with our trade partners, we are committed to delivering premium best-in-class in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.

REQUIREMENTS

Skills and Competencies:

  • Exceptional organisational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
  • Ability to multitask and adapt to changing priorities in a fast-paced environment.
  • Attention to detail and problem-solving skills.

Key Attributes:

  • Proactive: Ability to anticipate needs and take initiative.
  • Team Player: Works well with others and supports team objectives.
  • Customer-Focused: Prioritises customer satisfaction and ensures high-quality service.
  • Flexible: Willing to step into different roles and take on additional responsibilities as needed.

Working Conditions: May require extended hours during peak periods or special projects. Office based in our St Albans head office

Responsibilities
  • Email and phone Management: Respond to all emails within 2 hours and calls within 3 rings
  • Customer Liaison: Be the primary contact for customer requests, addressing and resolving inquiries or concerns.
  • Team Support: Assist team members by communicating specific customer needs or preferences to relevant departments.
  • Administrative Duties: Maintain accurate records in SAP, generate and distribute reports
  • Troubleshooting: Resolve calls using videos, documents, advice from engineers, and troubleshooting sessions. Log and close calls as fixed over the phone to track remote resolutions.
  • Credit Requests: Investigate all credit requests and provide recommendations to the Head of Customer Service with full reasons. Inform customers of the decision
  • IOT Support: Utilise IoT to support customers with preventative services and maintain operational machines.
Customer Service Coordinator at Franke
St Albans, England, United Kingdom - Full Time
Skills Needed
Management Skills, Customer Satisfaction
Qualification
Graduate
Hair Shop Customer Executive at DNA Learning Solutions
Lekki, Ondo, Nigeria - Full Time
Skills Needed
Good Communication Skills
Specialization
A similar role
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Occupational Therapy Assistant at US Military Treatment Facilities under DHA
Landstuhl, , Germany - Full Time
Skills Needed
Consideration, It, Universities
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Finance Manager (Hotel Experience) at Tatweer
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Production Supervisor - Lampa at Ecolab Inc
Santiago de Chile, Región Metropolitana, Chile - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
physics teacher - secondary school at RL Prostaff Inc
Mississauga, ON L4W 5G6, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Refrigeration Technician at Walkers Gas and Electric
Halifax, NS, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
.NET Web Applications Developer at Stardock
Plymouth, MI 48170, USA - Full Time
Skills Needed
Jira, Web Api
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Office Administrator at Lock Doctor Limerick
County Limerick, County Limerick, Ireland - Full Time
Skills Needed
Excel, Outlook, Microsoft Office, Xero
Specialization
Leaving certificate (preferred)
Qualification
Trade Certificate
Experience Required
Minimum 1 year(s)
Experienced Criminal Defense Litigation Paralegal at Puget Law Group
Tacoma, WA 98402, USA - Full Time
Skills Needed
Clio, Attorneys, Calendars, Outlook, Excel, Case Management, Subpoenas, Case, Resume, Vision Insurance, Reading Comprehension, Odyssey, Declarations, Soft Skills, Binders, Onedrive, Microsoft Office, Criminal Defense, Spanish, Sharepoint, Linx, Dental Insurance, Law Firms
Specialization
Paralegal studies or bachelor’s degree (preferred
Qualification
Trade Certificate
Experience Required
Minimum 3 year(s)
Senior Construction Manager at Cumming Group
Los Angeles, California, USA - Full Time
Skills Needed
Subcontracts, Construction Processes, Writing, Computer Skills, Engineers
Qualification
Graduate
Experience Required
Minimum 20 year(s)
Operations Manager (m/f/d) at Leafworks GmbH
Home Office, Nordrhein-Westfalen, Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Graphic Artist at Quantum Dynamics Inc
San Diego, CA 92118, USA - Full Time
Skills Needed
Indesign, Layouts, Adobe Creative Suite, Graphic Design, Completion, Art, Marketing Agency, Visual Concepts, Design Projects, Platforms
Specialization
Graphic design art or related discipline
Qualification
Graduate
Product Designer - Senior Associate Level at Capital One
McLean, Virginia, USA - Full Time
Skills Needed
Email, Incentives, Capital, Design, Search, Figma, Health, Drug Free Workplace, Regulations, Eligibility
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Site Reliability Senior Engineer at City National Bank
San Francisco, CA 94104, USA - Full Time
Skills Needed
Technology, Automation, Dynatrace, Visualization, Creativity, Software Systems, Kibana, Metrics Collection, Appdynamics, Aggregation
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Operador de Mantenimiento at Hilton
PDG, Provincia Guanacaste, Costa Rica - Full Time
Skills Needed
Schedules, Hospitals, Customer Service, Communication Skills
Specialization
Engineering preferred
Qualification
Trade Certificate
Project Engineer at Downer Group
Chatswood, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Eventi NO-Profit - Profilo Junior at SM Marketing
90143 Palermo, Sicilia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Manager at ETALENT PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Mandarin, Hr Management
Specialization
Human resources management business administration or a related field
Qualification
Graduate
Customer Development Manager at Goodyear
Nieuwegein, Utrecht, Netherlands - Full Time
Skills Needed
Good Communication Skills
Specialization
Business marketing or a related field (preferred
Qualification
Graduate
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