ABOUT THE JOB

Barksdale Control Products (a Crane Company) is looking for a Accounts Receivable Collections Specialist to join our Los Angeles based Accounting team. The position is responsible for managing and optimizing the collection of outstanding accounts receivable balances. This role plays a critical part in maintaining healthy cash flow and ensuring timely payment from customers or clients. The Collections Specialist will interact with customers, analyze account information, and employ various collection techniques to recover outstanding debts.

PROFESSIONAL EXPERIENCE / SKILLS & QUALIFICATIONS

• 1-3 years experience in a similar role
• High school associate or some college
• Experience with Microsoft Word, Excel and Outlook is required

Customer Contact: Initiate contact with customers through phone calls, emails, and written correspondence to discuss overdue invoices and payment arrangements.
Customer’s Account Reconciliation: Review customer accounts to ensure accuracy and resolve any discrepancies or disputes that may delay payment.
Documentation: Maintain detailed records of all communication and collection activities, including notes on payment promises and follow-up actions.
Payment Processing: Process incoming payments
Aging Analysis: Regularly review accounts receivable aging reports to identify delinquent accounts and prioritize collection efforts.
Dispute Resolution: Investigate and resolve customer billing issues, disputes, and discrepancies in a timely manner.
Reporting: Prepare regular reports on collection activities, including account statuses and progress towards collection goals, to management.
Customer Relationship Management: Build and maintain positive relationships with customers while still ensuring the timely collection of outstanding balances.