QUALIFICATIONS:

Good interpersonal skills along with competent telephone manner and sound knowledge of Microsoft Office. An ability to multitask with attention to detail is essential, a self-motivated, individual able to work as part of a small team to deliver excellent customer service.
Any further training would be as required by employer or would be job specific to develop job role based skill set.

• Answering telephones and greeting visitors to the company as initial point of contact.
• Booking courier and transport services for equipment both locally and internationally.
• Liaising with the Chamber of Commerce for Certificate of Origin Documentation.
• Booking Personnel Logistics – travel, accommodation & VISA’s where necessary.
• Working with Senior Management to co-ordinate external client training courses.
• Maintain all elements of training & associated matrix’s. for company personnel.
• Typing of general office documents including, purchase orders & all others as required.
• Assisting Management, Operations, Workshop and Accounts Personnel.
• Supporting the administrative duties carried out by other office based personnel.
• Carrying out internal audits as per Quality Management System Policy and Procedures
• Deputy Sentinel Management & Co-Ordination Duties, including booking of medicals & training for the Rail Industry.
• Maintain Office planner
• Supporting the Quality Manager to help staff comply with and make aware of all policy / procedural changes.
• Ensure document control processes are maintained within the company.
• Compliance with company policies with emphasis on Quality / Health & Safety.
• Process & manage purchase orders, delivery notes & assist with supplier databases.
• Maintain Job folders, to include enquiry forms, risk assessment & method statement collation.
• Be the company point of contact for IT Service provider & assist in website update matters.
• Other duties as required by employer.
• Undergoing training as required by employer