About the job

Advance Medical Practice, Westmead NSW

Advance Medical Practice is a general practice in Westmead. We are looking for a casual receptionist to cover 1 to 2 days per week, with the possibility of additional shifts to cover leave.

This suits someone starting out in healthcare administration, including students. No prior medical reception experience is required. We will train you on our systems.

• What you will be doingGreeting and checking in patients at the front desk
• Answering phones, booking and rescheduling appointments
• Processing payments, Medicare claims and private billing
• Managing incoming results, referrals and correspondence
• Preparing and closing the practice at the start and end of shifts
• Keeping the waiting area and consulting rooms stocked and presentable

• What we are looking forA calm, clear phone manner, including with patients who are unwell, anxious or frustrated
• Reliable transport
• Accurate written communication, so that messages and notes passed to doctors are complete and correct the first time
• Comfort working at a busy front desk with interruptions
• Discretion with confidential patient information
• Reliability and punctuality, since a small team feels every missed shift
• Basic computer literacy
• Fluent in English

• Helpful but not requiredExperience with Best Practice or similar practice software
• Previous reception, retail or hospitality experience
• A second language spoken in the local community

• DetailsCasual, 1 to 2 days per week, weekday shifts