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Bilingual Front Office Receptionist / Client Support Representative (Englis at The Ward Law Group, PL
New York, New York, United States - Full Time
Skills Needed
Bilingual English/Spanish, Customer Service, Receptionist, Appointment Scheduling, Multi Line Phone Systems, Microsoft Office, Google Workspace, Client Intake, Administrative Support, Empathy, Organization, Professional Communication
Specialization
Requires at least 2 years of experience in a high-contact customer service or receptionist role and fluency in both English and Spanish. Must be proficient in office software and capable of working full-time on-site in New York.
Experience Required
Minimum 2 year(s)
Receptionist at ProClinical Recruitment Germany
München, Bayern, Germany - Full Time
Skills Needed
Persuasion, Collaboration, Interpersonal Skills, Computer Skills
Qualification
Graduate
Receptionist at Time to shine by Lara
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at DAR AL AMAN MEDICAL CENTER
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Aavri Hotel
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Davinci Dental Clinic
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Elite First Aid inc
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Hut Forty Two
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at CANADIAN MEDICAL CENTER
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Dubai Medical University Hospital
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Confidential Company
United Arab Emirates, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
RECEPTIONIST at ANTHONY L JORDAN HEALTH CORPORATION
Rochester, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Verification, Customer Service, Keyboarding, Ms Office, Electronic Health Records, Patient Intake, Office Equipment Operation, Bilingual Communication
Specialization
Requires a high school diploma and experience in customer interaction, with a strong preference for one year of healthcare-specific experience. Proficiency in MS Office and electronic health records like eClinicalWorks is highly desired.
Experience Required
Minimum 2 year(s)
Receptionist at Securitas USA Corporate Services
Vlaardingen, South Holland, Netherlands - Full Time
Skills Needed
Hospitality, Customer Service, Ms Office, Dutch Language, English Language, Communication, Proactivity, Flexibility, Reception Management, Administrative Support
Specialization
Requires an MBO 3/4 level of education with relevant experience in hospitality or service roles. Must have own transportation, proficiency in Dutch and English, and availability for shifts between 07:00 and 19:30.
Experience Required
Minimum 2 year(s)
Receptionist at Depenbrock Group
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at NOVA Personal GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at STOCK - B.I.G. GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at Romantik ROEWERS Privathotel Rugia Touristik GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at Mamas and papas altayer group
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reception Management, Telephone Handling, Administrative Support, Communication Skills, Multicultural Awareness, Professional Grooming
Specialization
Candidates must hold a High School Certificate and possess excellent communication skills. Experience in multicultural environments and telephone handling skills are highly advantageous.
Receptionist at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Telephone Handling, Multicultural Communication, Professional Grooming, Communication Skills, Administrative Support, Guest Management
Specialization
Candidates must hold a High School Certificate and possess excellent communication skills. Experience in multicultural environments and telephone handling skills are highly advantageous.
Receptionist at Nexus Horizon Technical Services LLC
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
Bilingual Front Office Receptionist / Client Support Representative (Englis at The Ward Law Group, PL
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

28.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual English/Spanish, Customer Service, Receptionist, Appointment Scheduling, Multi-line Phone Systems, Microsoft Office, Google Workspace, Client Intake, Administrative Support, Empathy, Organization, Professional Communication

Industry

Law Practice

Description
Company Description The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.” Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty Job Description Location: 535 5th Avenue, Suite 2600, New York, NY 10017 Schedule: On-site, Monday–Friday, 8:30 AM–5:30 PM Be the calm, professional first impression for injured clients. The Ward Law Group is hiring a bilingual (English/Spanish) Front Office Receptionist / Client Support Representative for our New York office. In this role, you will be the first person clients meet when they come to our office after a car accident, slip and fall, or trip and fall incident. We are looking for someone who is warm, polished, organized, and genuinely people-focused—someone who can greet clients with empathy, help them feel safe and reassured, and connect them quickly with the right attorney or case manager. If you thrive in a high-touch, in-person customer service role and know how to stay calm and professional in a busy office, we want to hear from you. What you’ll do Greet clients and visitors in English and Spanish with professionalism, warmth, and empathy Create a welcoming, organized front-desk experience for injured clients and guests Help clients feel comfortable and supported when they arrive for appointments Notify and direct clients to the appropriate attorney or case manager Answer and route incoming calls, take accurate messages, and follow front-office communication protocols Schedule, confirm, and update appointments Maintain a clean, professional reception area and support daily office flow Enter notes, messages, and client information accurately into office systems Support light administrative tasks such as scanning, filing, document intake, and mail handling Qualifications Must have qualifications 2+ years of experience in a receptionist, front desk, intake, client services, or other high customer-contact role Fluent in English and Spanish, including confident in-person and phone communication Experience handling a busy front desk, multi-line phones, or steady walk-in traffic Experience scheduling appointments, routing visitors/calls, and documenting information accurately Strong customer service mindset with a calm, empathetic, and professional presence Strong organization, follow-through, and attention to detail Proficiency with Microsoft Office, Google Workspace, or similar office systems Able to work full-time on-site in New York, Monday–Friday, 8:30 AM–5:30 PM Nice-to-have qualifications Experience in a law firm, personal injury firm, medical office, insurance office, or other high-touch service environment Experience supporting clients in stressful or emotional situations Experience with case management, CRM, or intake software Experience handling 30+ calls per day or comparable high-volume client interaction What will make you stand out You are kind, polished, and confident in person You know how to make people feel welcome during stressful situations You can balance empathy with urgency and organization You are dependable, professional, and comfortable working in a fast-paced office Additional Information Apply if You are bilingual in English and Spanish, enjoy helping people face-to-face, and are available to work on-site in Midtown Manhattan Monday–Friday, 8:30 AM–5:30 PM. We value your wellbeing and offer opportunities for professional development to help you grow your career. Our comprehensive package includes health benefits; pretax health care and dependent care saving accounts; life insurance; paid time off and holidays; and a percentage match on your 401K contributions to insure your overall satisfaction and security as part of our team. Additionally, we provide confidential counseling services, mental health support, and financial guidance. Come make a difference for our clients! All your information will be kept confidential according to EEO guidelines. Compensation: USD 24 - USD 28 - daily
Responsibilities
Serve as the first point of contact for injured clients, providing a welcoming and empathetic reception experience. Manage front-desk operations including call routing, appointment scheduling, and basic administrative tasks.
Bilingual Front Office Receptionist / Client Support Representative (Englis at The Ward Law Group, PL
New York, New York, United States - Full Time
Skills Needed
Bilingual English/Spanish, Customer Service, Receptionist, Appointment Scheduling, Multi Line Phone Systems, Microsoft Office, Google Workspace, Client Intake, Administrative Support, Empathy, Organization, Professional Communication
Specialization
Requires at least 2 years of experience in a high-contact customer service or receptionist role and fluency in both English and Spanish. Must be proficient in office software and capable of working full-time on-site in New York.
Experience Required
Minimum 2 year(s)
Receptionist at ProClinical Recruitment Germany
München, Bayern, Germany - Full Time
Skills Needed
Persuasion, Collaboration, Interpersonal Skills, Computer Skills
Qualification
Graduate
Receptionist at Time to shine by Lara
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at DAR AL AMAN MEDICAL CENTER
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Aavri Hotel
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Davinci Dental Clinic
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Elite First Aid inc
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Hut Forty Two
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at CANADIAN MEDICAL CENTER
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Dubai Medical University Hospital
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Receptionist at Confidential Company
United Arab Emirates, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
RECEPTIONIST at ANTHONY L JORDAN HEALTH CORPORATION
Rochester, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Demographic Verification, Customer Service, Keyboarding, Ms Office, Electronic Health Records, Patient Intake, Office Equipment Operation, Bilingual Communication
Specialization
Requires a high school diploma and experience in customer interaction, with a strong preference for one year of healthcare-specific experience. Proficiency in MS Office and electronic health records like eClinicalWorks is highly desired.
Experience Required
Minimum 2 year(s)
Receptionist at Securitas USA Corporate Services
Vlaardingen, South Holland, Netherlands - Full Time
Skills Needed
Hospitality, Customer Service, Ms Office, Dutch Language, English Language, Communication, Proactivity, Flexibility, Reception Management, Administrative Support
Specialization
Requires an MBO 3/4 level of education with relevant experience in hospitality or service roles. Must have own transportation, proficiency in Dutch and English, and availability for shifts between 07:00 and 19:30.
Experience Required
Minimum 2 year(s)
Receptionist at Depenbrock Group
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at NOVA Personal GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at STOCK - B.I.G. GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at Romantik ROEWERS Privathotel Rugia Touristik GmbH
Sydney, New Brunswick, Germany - Full Time
Skills Needed
N/A
Receptionist at Mamas and papas altayer group
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Reception Management, Telephone Handling, Administrative Support, Communication Skills, Multicultural Awareness, Professional Grooming
Specialization
Candidates must hold a High School Certificate and possess excellent communication skills. Experience in multicultural environments and telephone handling skills are highly advantageous.
Receptionist at Mamas and papas altayer group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Telephone Handling, Multicultural Communication, Professional Grooming, Communication Skills, Administrative Support, Guest Management
Specialization
Candidates must hold a High School Certificate and possess excellent communication skills. Experience in multicultural environments and telephone handling skills are highly advantageous.
Receptionist at Nexus Horizon Technical Services LLC
Sydney, South Australia, Australia - Full Time
Skills Needed
N/A
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