As a Receptionist at our “Floor Is Lava” experience, you are the first point of contact for customers, providing a warm, welcoming, and energetic atmosphere. Your primary responsibilities include handling customer inquiries, booking reservations, managing walk-ins, and ensuring the smooth check-in process for all guests.

QUALIFICATIONS:

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Prior experience in customer service or reception is a plus.
• Friendly, energetic, and customer-focused personality.
  This role is perfect for someone who thrives in a dynamic, fun environment and enjoys interacting with people!
  Job Type: Full-time
  Pay: $3,000.00 - $3,500.00 per month

Benefits:

• Flexible schedule

Schedule:

• Weekend availability

Supplemental Pay:

• Performance bonus

Work Location: In perso

• Greet and welcome customers with a positive and friendly attitude.
• Manage reservations, walk-ins, and phone inquiries efficiently.
• Provide information about the “Floor Is Lava” experience, including game rules, safety guidelines, and event packages.
• Handle payment transactions and issue receipts for bookings.
• Coordinate with the team to ensure the smooth flow of events and bookings.
• Assist in basic administrative tasks such as updating booking schedules and maintaining customer records.
• Address customer concerns or complaints professionally and escalate issues to management if necessary.