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Receptionist at Accor
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Organizational Skills, Opera Experience, Phone Handling, Guest Relations, Sales Skills, Communication, Security Procedures, Training, Teamwork, Problem Solving, Attention To Detail, Confidentiality, Time Management, Flexibility, Multitasking
Specialization
Candidates should have experience as a Receptionist or in a similar role, with 1-2 years of related experience preferred. Strong customer service and organizational skills are required, along with experience handling multiple phone lines and knowledge of Opera software.
Receptionist at America's Floor Source
Northbrook, Illinois, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Communication, Project Management, Sales Management, Data Entry, File Maintenance, Sample Management, Report Generation
Specialization
Candidates should be extremely organized and possess good interpersonal communication skills. Project management capabilities are also essential for this role.
Experience Required
Minimum 2 year(s)
Receptionist at Radisson Hotel Group
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Flexibility, Attention To Detail, Creative Problem Solving, Passion For Service, Teamwork, Verbal Communication, Positive Attitude
Specialization
Candidates should possess a positive attitude and an eye for detail, with a passion for creating extraordinary service. Experience in a similar position is beneficial but not essential.
RECEPTIONIST at Apis Services Inc
, , - Full Time
Skills Needed
Greeting Visitors, Answering Phones, Clerical Duties, Administrative Support, Mail Distribution, Office Security, Filing, Photocopying, Transcribing, Faxing
Specialization
A high school diploma or GED is required along with a minimum of one year of office-related experience. Candidates must also pass background checks and have the ability to work with computers and necessary software.
Receptionist at HR Block Hayward WI
Westminster, Colorado, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management Skills, Microsoft Office Proficiency, Sales Experience, Marketing Experience, Fast Paced Environment
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at HR Block Hayward WI
Compton, California, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management Skills, Microsoft Office Proficiency, Sales Experience, Marketing Experience, Fast Paced Environment
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at Nebius
, , Israel - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Office Software Proficiency, Reception Management, Administrative Support, Meeting Coordination, Mail Management, Security Protocols, Event Support, Attention To Detail, Proactivity, Confidentiality, Adaptability, Multi Tasking
Specialization
Candidates must have proven experience in a receptionist role and strong customer service skills. Proficiency in office software and fluency in English and Hebrew are also required.
Receptionist at Courtyard by Marriott Somerset KY
Changsha, Hunan, China - Full Time
Skills Needed
Computer Skills, Office Equipment Operation, Word Processing, Spreadsheet Software, Database Management, Customer Service, Communication Skills, Teamwork, Confidentiality, Mail Handling, Filing Systems, Problem Solving, Attention To Detail, Professional Appearance, Time Management, Service Orientation
Specialization
The position requires a clean and professional appearance, adherence to company policies, and the ability to assist guests with service needs. Strong communication skills and the ability to work well in a team are essential.
Receptionist at Monumental Sports & Entertainment
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Interpersonal Skills, Communication Skills, Organizational Skills, Microsoft Office, Attention To Detail, Event Coordination
Specialization
A bachelor's degree is preferred along with 1-2 years of experience as a receptionist. Candidates should possess knowledge of Microsoft Office applications and have excellent communication and organizational skills.
Receptionist at Alphabe Insight Inc
Cleveland, Ohio, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Organizational Skills, Multitasking, Customer Service, Microsoft Office Suite, Attention To Detail
Specialization
Candidates should possess strong verbal and written communication skills along with excellent organizational abilities. A professional appearance and proficiency in Microsoft Office Suite are also required.
Receptionist at NBCUniversal
New York, New York, United States - Full Time
Skills Needed
Interpersonal Skills, Organizational Skills, Oral Communication, Written Communication, Detail Oriented, Multi Tasking, Pop Culture Knowledge
Specialization
A bachelor's degree is required along with at least 1 year of experience in television or film production. Proficiency in Mac and Microsoft Office is necessary, along with strong interpersonal and organizational skills.
Receptionist at Kisling, Nestico & Redick, LLC
Poland, Ohio, United States - Full Time
Skills Needed
Clerical Skills, Office Administration, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Customer Service Skills, Professionalism, Typing Skills, Microsoft Office Suite, Multi Line Phone System, Filing, Scanning, Mail Management, Client Satisfaction Surveys
Specialization
A minimum of a High School Diploma or GED is required, along with the ability to type 45 words per minute accurately. Strong communication, organizational skills, and proficiency in Microsoft Office Suite are essential.
Receptionist at PortmanDentex
Brighton, England, United Kingdom - Full Time
Skills Needed
Reception Experience, Positive Attitude, Empathy, Organization, Communication Skills, Customer Service, Relationship Building
Specialization
Candidates should have previous front of house reception experience, ideally in a dental or healthcare setting. A positive attitude, great communication skills, and the ability to be well-organized are essential.
Receptionist at Halt Life
Rome, Lazio, Italy - Full Time
Skills Needed
Flexibility, Initiative, Proactivity, Organizational Skills, Coordination, Planning
Specialization
Candidates should possess flexibility, initiative, and organizational skills. A high school diploma or professional qualification is required.
Receptionist at HR Block Hayward WI
Long Beach, California, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management, Microsoft Office, Sales, Marketing, Communication, Problem Solving, Client Relationship Management
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at Impiegando.com
Rome, Lazio, Italy - Full Time
Skills Needed
Office Suite, Communication Skills, Customer Service, Organizational Skills, Teamwork, Problem Solving
Specialization
Candidates should have a good knowledge of the Office suite and excellent communication skills. They must be organized, precise, and possess a team-oriented attitude with problem-solving abilities.
Receptionist at Morgan & Morgan, P.A.
Las Vegas, Nevada, United States - Full Time
Skills Needed
Organized, Professional, Communication Skills, Judgment, Decision Making, Microsoft Office, Outlook, Call Center Software
Specialization
Candidates should have a high school diploma or GED and preferably some entry-level experience in an office or call center environment. Strong communication skills and proficiency in Microsoft Office are also required.
Receptionist at REC26 INC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Accounting Skills, Accounts Receivable, Accounts Payable, Communication, Call Handling
Specialization
Candidates should have basic accounting skills and knowledge of routine accounting functions. Excellent customer service skills and a positive attitude are essential.
Receptionist at Alphabe Insight Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication Skills, Organization Skills, Multitasking, Microsoft Office Suite, Professional Appearance, Attention To Detail
Specialization
High school diploma or equivalent is required, with a preference for an Associate’s or Bachelor’s degree. A minimum of 1-2 years of experience in a front desk or customer-facing role is necessary.
Receptionist at HOUCHENS FOOD GROUP INC
Bowling Green, Kentucky, United States - Full Time
Skills Needed
Professional Appearance, Positive Demeanor, Communication, Clerical Skills, Computer Skills, Accountability, Reliability, Enthusiastic, Energetic, Initiative, Persistence, Working Under Pressure, Accurate, Conceptual Thinking, Self Confident
Specialization
A high school diploma or GED is required, with no prior experience necessary, although previous receptionist experience is a plus. Candidates should possess basic computer skills and the ability to work under pressure.
Receptionist at Accor
Cape Town, Western Cape, South Africa -
Full Time


Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Organizational Skills, Opera Experience, Phone Handling, Guest Relations, Sales Skills, Communication, Security Procedures, Training, Teamwork, Problem Solving, Attention to Detail, Confidentiality, Time Management, Flexibility, Multitasking

Industry

Hospitality

Description
Company Description Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us and become a Heartist. Job Description Scope of Position: Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls via the switchboard professionally and politely, constantly striving to provide total guest satisfaction. Maintain strict security procedures to ensure guest confidentiality and safety. Specific duties, responsibilities & Key performance areas Provide quality service to the customer by responding to their requests promptly, efficiently, and courteously during check-in, check-out and throughout their stay. Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis. Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required. Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently. Document accurately all internal and guest messages. Distribute according to specified Hotel procedure. Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges. Assist, as required to screen calls for reservations. Ensure accurate, up to date information is given. Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills. Attend to other duties as requested by Management and Supervisors Talent & Culture Responsibilities Assist the (Department) Management Team in the following: Establish on-going On Job Training Programs within the department to meet Brand and Service Standards. Use Department Procedure Manuals as a base for all service procedures training. Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals. Effectively use the guest feedback to improve product and service delivery. Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on. Systems & Procedures Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures. Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals. Complete all duties, and ensure a concise hand over for every shift. Customer Relations Provide efficient, friendly and professional service to all guests. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency. Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel. Implement the Accor values and Accor customer vision to ‘Offer the Best Service to Our Customers’. Other Take responsibility to ensure all required tasks are completed accurately and within given time frames. Participate in scheduled training and development programs provided by the Hotel to improve self and department standards and attend departmental meetings as required. Abide by Accor policy on EEO and Harassment in the workplace. Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation. Follow property procedures with respect to grooming, performance and conduct standards, occupational health and safety, emergency procedures and all other property policies and procedures as detailed in the employee handbook / department procedure manuals / company policy manuals. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management. As part of Accor’s ongoing commitment to quality customer service, you may be monitored and recorded. Qualifications Experience as a Receptionist, Front Office Representative or similar role preferred 1-2 years related experience Experience handling multiple phone lines Strong customer service skills required Strong organizational skills required Opera experience required Additional Information During the course of duty you will have access to certain information, which demands the utmost confidentiality. Discretion must be exercised at all times. Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved. It is not intended as a wholly comprehensive or permanent schedule of duties and it does not form part of the contract of employment. The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.

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Responsibilities
The Receptionist is responsible for providing efficient service for guest registration and departure, maintaining accurate guest accounts, and attending to all incoming calls professionally. They must ensure guest satisfaction and maintain strict security procedures for guest confidentiality and safety.
Receptionist at Accor
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Customer Service, Organizational Skills, Opera Experience, Phone Handling, Guest Relations, Sales Skills, Communication, Security Procedures, Training, Teamwork, Problem Solving, Attention To Detail, Confidentiality, Time Management, Flexibility, Multitasking
Specialization
Candidates should have experience as a Receptionist or in a similar role, with 1-2 years of related experience preferred. Strong customer service and organizational skills are required, along with experience handling multiple phone lines and knowledge of Opera software.
Receptionist at America's Floor Source
Northbrook, Illinois, United States - Full Time
Skills Needed
Organizational Skills, Interpersonal Communication, Project Management, Sales Management, Data Entry, File Maintenance, Sample Management, Report Generation
Specialization
Candidates should be extremely organized and possess good interpersonal communication skills. Project management capabilities are also essential for this role.
Experience Required
Minimum 2 year(s)
Receptionist at Radisson Hotel Group
Cape Town, Western Cape, South Africa - Full Time
Skills Needed
Flexibility, Attention To Detail, Creative Problem Solving, Passion For Service, Teamwork, Verbal Communication, Positive Attitude
Specialization
Candidates should possess a positive attitude and an eye for detail, with a passion for creating extraordinary service. Experience in a similar position is beneficial but not essential.
RECEPTIONIST at Apis Services Inc
, , - Full Time
Skills Needed
Greeting Visitors, Answering Phones, Clerical Duties, Administrative Support, Mail Distribution, Office Security, Filing, Photocopying, Transcribing, Faxing
Specialization
A high school diploma or GED is required along with a minimum of one year of office-related experience. Candidates must also pass background checks and have the ability to work with computers and necessary software.
Receptionist at HR Block Hayward WI
Westminster, Colorado, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management Skills, Microsoft Office Proficiency, Sales Experience, Marketing Experience, Fast Paced Environment
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at HR Block Hayward WI
Compton, California, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management Skills, Microsoft Office Proficiency, Sales Experience, Marketing Experience, Fast Paced Environment
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at Nebius
, , Israel - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Office Software Proficiency, Reception Management, Administrative Support, Meeting Coordination, Mail Management, Security Protocols, Event Support, Attention To Detail, Proactivity, Confidentiality, Adaptability, Multi Tasking
Specialization
Candidates must have proven experience in a receptionist role and strong customer service skills. Proficiency in office software and fluency in English and Hebrew are also required.
Receptionist at Courtyard by Marriott Somerset KY
Changsha, Hunan, China - Full Time
Skills Needed
Computer Skills, Office Equipment Operation, Word Processing, Spreadsheet Software, Database Management, Customer Service, Communication Skills, Teamwork, Confidentiality, Mail Handling, Filing Systems, Problem Solving, Attention To Detail, Professional Appearance, Time Management, Service Orientation
Specialization
The position requires a clean and professional appearance, adherence to company policies, and the ability to assist guests with service needs. Strong communication skills and the ability to work well in a team are essential.
Receptionist at Monumental Sports & Entertainment
Washington, District of Columbia, United States - Full Time
Skills Needed
Customer Service, Administrative Support, Interpersonal Skills, Communication Skills, Organizational Skills, Microsoft Office, Attention To Detail, Event Coordination
Specialization
A bachelor's degree is preferred along with 1-2 years of experience as a receptionist. Candidates should possess knowledge of Microsoft Office applications and have excellent communication and organizational skills.
Receptionist at Alphabe Insight Inc
Cleveland, Ohio, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Organizational Skills, Multitasking, Customer Service, Microsoft Office Suite, Attention To Detail
Specialization
Candidates should possess strong verbal and written communication skills along with excellent organizational abilities. A professional appearance and proficiency in Microsoft Office Suite are also required.
Receptionist at NBCUniversal
New York, New York, United States - Full Time
Skills Needed
Interpersonal Skills, Organizational Skills, Oral Communication, Written Communication, Detail Oriented, Multi Tasking, Pop Culture Knowledge
Specialization
A bachelor's degree is required along with at least 1 year of experience in television or film production. Proficiency in Mac and Microsoft Office is necessary, along with strong interpersonal and organizational skills.
Receptionist at Kisling, Nestico & Redick, LLC
Poland, Ohio, United States - Full Time
Skills Needed
Clerical Skills, Office Administration, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Customer Service Skills, Professionalism, Typing Skills, Microsoft Office Suite, Multi Line Phone System, Filing, Scanning, Mail Management, Client Satisfaction Surveys
Specialization
A minimum of a High School Diploma or GED is required, along with the ability to type 45 words per minute accurately. Strong communication, organizational skills, and proficiency in Microsoft Office Suite are essential.
Receptionist at PortmanDentex
Brighton, England, United Kingdom - Full Time
Skills Needed
Reception Experience, Positive Attitude, Empathy, Organization, Communication Skills, Customer Service, Relationship Building
Specialization
Candidates should have previous front of house reception experience, ideally in a dental or healthcare setting. A positive attitude, great communication skills, and the ability to be well-organized are essential.
Receptionist at Halt Life
Rome, Lazio, Italy - Full Time
Skills Needed
Flexibility, Initiative, Proactivity, Organizational Skills, Coordination, Planning
Specialization
Candidates should possess flexibility, initiative, and organizational skills. A high school diploma or professional qualification is required.
Receptionist at HR Block Hayward WI
Long Beach, California, United States - Full Time
Skills Needed
Customer Service, Multi Tasking, Organizational Skills, Time Management, Microsoft Office, Sales, Marketing, Communication, Problem Solving, Client Relationship Management
Specialization
Candidates should have a high school diploma or equivalent and experience in a customer service environment. Flexibility in scheduling and sales/marketing experience are preferred.
Receptionist at Impiegando.com
Rome, Lazio, Italy - Full Time
Skills Needed
Office Suite, Communication Skills, Customer Service, Organizational Skills, Teamwork, Problem Solving
Specialization
Candidates should have a good knowledge of the Office suite and excellent communication skills. They must be organized, precise, and possess a team-oriented attitude with problem-solving abilities.
Receptionist at Morgan & Morgan, P.A.
Las Vegas, Nevada, United States - Full Time
Skills Needed
Organized, Professional, Communication Skills, Judgment, Decision Making, Microsoft Office, Outlook, Call Center Software
Specialization
Candidates should have a high school diploma or GED and preferably some entry-level experience in an office or call center environment. Strong communication skills and proficiency in Microsoft Office are also required.
Receptionist at REC26 INC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Accounting Skills, Accounts Receivable, Accounts Payable, Communication, Call Handling
Specialization
Candidates should have basic accounting skills and knowledge of routine accounting functions. Excellent customer service skills and a positive attitude are essential.
Receptionist at Alphabe Insight Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication Skills, Organization Skills, Multitasking, Microsoft Office Suite, Professional Appearance, Attention To Detail
Specialization
High school diploma or equivalent is required, with a preference for an Associate’s or Bachelor’s degree. A minimum of 1-2 years of experience in a front desk or customer-facing role is necessary.
Receptionist at HOUCHENS FOOD GROUP INC
Bowling Green, Kentucky, United States - Full Time
Skills Needed
Professional Appearance, Positive Demeanor, Communication, Clerical Skills, Computer Skills, Accountability, Reliability, Enthusiastic, Energetic, Initiative, Persistence, Working Under Pressure, Accurate, Conceptual Thinking, Self Confident
Specialization
A high school diploma or GED is required, with no prior experience necessary, although previous receptionist experience is a plus. Candidates should possess basic computer skills and the ability to work under pressure.
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