JOB SUMMARY

Smugglers is seeking a dedicated and motivated Shift Leader to join our team. The ideal candidate will play a crucial role in ensuring smooth operations during their shift while providing exceptional customer service and leading the team effectively. This position requires strong leadership skills, a passion for hospitality, and the ability to manage various tasks in a fast-paced environment.

SKILLS

• Strong leadership abilities with experience in supervising team members.
• Excellent customer service skills with a focus on hospitality.
• Knowledge of food handling and food preparation techniques.
• Familiarity with POS systems for efficient transaction processing.
• Ability to manage cash handling procedures accurately.
• Effective communication skills, both verbal and written.
• Strong problem-solving skills with the ability to think quickly in fast-paced situations.
  Join the Smugglers team as a Shift Leader where you can make an impact by leading your team to success while ensuring an outstanding experience for our customers!
  Job Type: Part-time
  Pay: $16.00-$22.00 per hour
  Expected hours: 8 – 32 per week

Additional pay:

• Tips

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person
Application deadline: 2025-08-08
Expected start date: 2025-08-1

• Supervise and coordinate daily operations of the team to ensure efficiency and high-quality service.
• Provide training and support to staff in food handling, food preparation, and customer service best practices.
• Ensure compliance with health and safety regulations in food service operations.
• Handle cash transactions accurately using the POS system and manage cash handling procedures.
• Address customer inquiries and resolve any issues promptly to maintain high satisfaction levels.
• Assist in inventory management, including ordering supplies and maintaining stock levels.
• Foster a positive work environment that encourages teamwork and collaboration among staff.