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Facilities Support Centre - Planning Manager at Robertson Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Supervisory Experience, Interpersonal Skills, Written Communication, Oral Communication, Team Motivation, Problem Solving, Analytical Skills, Prioritization, Performance Management, Customer Service Focus
Specialization
Candidates should have direct supervisory or managerial experience in a similar role and possess excellent interpersonal and communication skills. A strong focus on customer service and the ability to motivate team members are essential.
Experience Required
Minimum 5 year(s)
Catering Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices. They must also be able to exercise initiative and work reliably.
Heating Engineer at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Heating Services, Ventilation Services, Installation, Safety Compliance, Teamwork, Communication Skills, Plant Equipment, Pipework Systems, Gas Pipework, Layout Drawings
Specialization
Candidates should have experience in installation and maintenance of heating and ventilation systems. Good communication skills and the ability to work as part of a team are essential.
Experience Required
Minimum 2 year(s)
Apprentice Joiner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Communication Skills, Teamwork, Health And Safety Awareness, Problem Solving, Initiative, Methodical Approach, Numeracy, Computer Literacy
Specialization
Candidates should have Nat 5/Nat 4/GCSE in Maths and English. A genuine interest in the construction industry and the ability to work independently and as part of a team are essential.
Apprentice Joiner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Maths, English, Communication Skills, Teamwork, Initiative, Methodical Approach, Health And Safety Awareness, Problem Solving
Specialization
Candidates should have Nat 5/Nat 4/GCSE in Maths and English. A genuine interest in the construction industry and the ability to work independently and as part of a team are essential.
Trade Apprentice Joiner at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Teamwork, Communication Skills, Health And Safety Awareness, Problem Solving, Initiative, Methodical Approach, Dedication, Ambition, Numeracy, Computer Literacy
Specialization
Candidates are required to have GCSEs in English and Maths. Desired skills include the ability to work independently, excellent communication skills, and a dedication to personal development.
Apprentice Bricklayer at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Bricklaying, Communication Skills, Health And Safety Awareness, Teamwork, Problem Solving, Initiative, Methodical Approach, Time Management
Specialization
The ideal candidate should have a genuine interest in bricklaying and demonstrate the ability to work independently. Excellent written and verbal communication skills, along with dedication and ambition to develop in the role, are essential.
FM Mechanical Engineer at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Mechanical Engineering, Hvac Systems, Electrical Systems, Generators, Bms Controls, Lighting Systems, Power Distribution, It Infrastructure, Boiler Management, Fire Alarm Systems, Security Systems, Water Treatment, Lift Maintenance, Communication Skills, Interpersonal Skills, Supervisory Experience
Specialization
Candidates should have NVQ Level 3 in a relevant discipline and experience in a supervisory role. Cross-trade experience and good communication skills are advantageous.
Experience Required
Minimum 2 year(s)
Cleaning Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety Knowledge, Coshh Awareness, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and be able to prioritize duties effectively. Knowledge of Health & Safety best practices and COSHH regulations is also required.
Cleaning Manager at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning Management, Staff Performance Management, Kpi Compliance, Training Oversight, Duty Rotas, Liaison, Administration Support, Work Allocation, Quality Control, Audit, Waste Management, Health & Safety, Coshh Compliance, Equipment Maintenance, Accident Reporting, Budget Control
Specialization
Candidates must have previous experience as a Cleaning Manager, with experience in the education sector being desirable. Successful applicants will undergo an enhanced Disclosure with Child Barring check as part of the background verification process.
Experience Required
Minimum 2 year(s)
Cleaner at Robertson Group
Ingleby Barwick, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety Compliance, Coshh Awareness, Initiative, Prioritization, Communication, Interpersonal Skills, Reliability
Specialization
Candidates should possess general cleaning experience and the ability to exercise initiative and prioritize duties effectively. A knowledge of Health & Safety best practices and awareness of COSHH regulations are required, and a successful candidate must pass a DBS/Disclosure Check.
Planner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Planning, Health & Safety, Quality Assurance, Programme Control, Risk Management, Logistics Solutions, Client Presentations, Construction Management, Procurement Processes, Commercial Processes, Strategic Development, Team Collaboration, Bid Support, Programme Intelligence, Resource Management, Output Calculations
Specialization
Candidates should have experience in a planning role or significant experience in front-end construction project management. Knowledge of design, procurement, and commercial processes is essential, along with the ability to operate at a strategic level.
Experience Required
Minimum 5 year(s)
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices. Strong communication skills and the ability to prioritize duties are also essential.
Cleaner at Robertson Group
, Scotland, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices. They must also be able to exercise initiative and prioritize duties effectively.
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to prioritize duties are also essential.
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to prioritize duties are essential.
Cleaner at Robertson Group
Ingleby Barwick, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to take initiative are also important.
Apprentice Heating & Ventilation Engineer at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Practical Skills, Confidence With Power Tools, Technical Drawing Analysis, Attention To Detail, Focus, Instruction Following, Methodical Approach, Problem Solving, Health And Safety Awareness, Communication Skills, Interpersonal Skills, Customer Service, Administrative Skills, It Skills, Teamwork, Independence
Specialization
Candidates are required to have 4 GCSEs, including English and Maths. Desired skills include practical abilities, attention to detail, and a general understanding of health and safety.
RFM - Cleaner at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices. A DBS/Disclosure Check is required before starting the job.
Facilities Officer at Robertson Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety, Customer Care, Team Management, Problem Solving, Client Engagement, Service Delivery, Compliance, Record Keeping, Contract Growth, Communication, Adaptability, Professionalism, Collaboration, Accountability, Safety
Specialization
Candidates should have experience managing multi-disciplined teams in a Facilities Management environment and possess relevant health and safety qualifications. A full valid UK Driving Licence is required for this multi-site role.
Experience Required
Minimum 2 year(s)
Facilities Support Centre - Planning Manager at Robertson Group
Glasgow, Scotland, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervisory Experience, Interpersonal Skills, Written Communication, Oral Communication, Team Motivation, Problem Solving, Analytical Skills, Prioritization, Performance Management, Customer Service Focus

Industry

Construction

Description
Overview Care. Initiative. Pride. We see more than just high standards. Facilities Support Centre Helpdesk-Planning Manager Location: The Albus, 110 Brook Street, Glasgow, G40 3AP Working hours: Monday - Friday (Alt weeks 8am-4pm or 9am-5pm) Contract Full Time - Fixed Term until - May 2027 Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Facilities Support Centre Helpdesk-Planning Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future. Your new role What you’ll do: Drive the delivery of service in line with SLA requirements of contracts being managed within their remit and ensure that team share this understanding Ensure robust management of records in compliance with ISO9001, ISO14001, ISO27001 and company policies and procedure. Work collaboratively to establish systems of governance, monitoring and control, designed to ensure appropriate control over all critical service points, to maximise customer satisfaction, minimise customer complaints and other adverse feedback. Manage and develop the Quality of the throughput of their team using tools and methods provided Accountable for planning and organising team resource to ensure maximising service capabilities Actively manage the allocation of daily workload attributed to the Team to ensure the achievement of SLA’s Support Head of Services as required and to support development of the FSC Own and drive engagement with Internal Customers and stakeholders (Contract Managers etc), to maximise support in the execution of service Accountable for ensuring robust reporting as appropriate that captures and demonstrates Team Performance including customer reporting tools for monthly stakeholder reviews Maximise FSC support function by reporting at Op’s meetings the monthly performance, SLA requirements & opportunities across regions of both handling and call progression to completion. Working collaboratively with colleagues providing inputs to bid proposals in relation to the Facilities Support Centre. Manage budgets and resources to meet business requirements including sickness. Undertake monthly auditing of OOH sub-contracting helpdesk. Ensure standardisation of Helpdesk and planning functions across the operation portfolio where contracts have local arrangements To develop their team as individuals and as a team Undertake end to end management of the team through ensuring regular Monthly One to One Sessions with each member of their team and hosting monthly Team forums What you’ll need: Can demonstrate direct Supervisory/managerial experience in a similar role Excellent interpersonal skills Strong written and oral communications Ability to motivate and direct team members Proven ability in problem-solving and utilisation of analytical skills Effective prioritisation Understands and implements an organisation's goals and objectives Performance Management Skills Ability to create and present ideas Can demonstrate strong focus on delivery of Customer Service Who we’re looking for: People are at the heart of everything we do and achieve at Robertson. To fit right into the team, you’ll be committed to understanding the needs of our customers and work collaboratively towards our shared goals; get the best from teams and individuals, be confident in your decisions, and calm and quick to adjust to unexpected challenges; and help us make progress towards a sustainable future for ourselves and our communities. What's in it for me Working the Robertson Way Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… We listen Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. We are professional Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. We take responsibility Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. We are determined to succeed Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We are one team We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. What’s in it for you? In addition to the hourly rate, we offer a wide range of rewards and benefits: 33 days annual leave Private Healthcare Private pension Life assurance Cycle to Work scheme Rewards platform for discounts with retailers, supermarkets, restaurants and more Annual flu vaccine Free Health & Wellbeing advice When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. Apply now If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.
Responsibilities
The Planning Manager will drive service delivery in line with SLA requirements and ensure robust management of records. They will also manage team resources and engage with internal customers to maximize service execution.
Facilities Support Centre - Planning Manager at Robertson Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Supervisory Experience, Interpersonal Skills, Written Communication, Oral Communication, Team Motivation, Problem Solving, Analytical Skills, Prioritization, Performance Management, Customer Service Focus
Specialization
Candidates should have direct supervisory or managerial experience in a similar role and possess excellent interpersonal and communication skills. A strong focus on customer service and the ability to motivate team members are essential.
Experience Required
Minimum 5 year(s)
Catering Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices. They must also be able to exercise initiative and work reliably.
Heating Engineer at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Heating Services, Ventilation Services, Installation, Safety Compliance, Teamwork, Communication Skills, Plant Equipment, Pipework Systems, Gas Pipework, Layout Drawings
Specialization
Candidates should have experience in installation and maintenance of heating and ventilation systems. Good communication skills and the ability to work as part of a team are essential.
Experience Required
Minimum 2 year(s)
Apprentice Joiner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Communication Skills, Teamwork, Health And Safety Awareness, Problem Solving, Initiative, Methodical Approach, Numeracy, Computer Literacy
Specialization
Candidates should have Nat 5/Nat 4/GCSE in Maths and English. A genuine interest in the construction industry and the ability to work independently and as part of a team are essential.
Apprentice Joiner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Maths, English, Communication Skills, Teamwork, Initiative, Methodical Approach, Health And Safety Awareness, Problem Solving
Specialization
Candidates should have Nat 5/Nat 4/GCSE in Maths and English. A genuine interest in the construction industry and the ability to work independently and as part of a team are essential.
Trade Apprentice Joiner at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Teamwork, Communication Skills, Health And Safety Awareness, Problem Solving, Initiative, Methodical Approach, Dedication, Ambition, Numeracy, Computer Literacy
Specialization
Candidates are required to have GCSEs in English and Maths. Desired skills include the ability to work independently, excellent communication skills, and a dedication to personal development.
Apprentice Bricklayer at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Bricklaying, Communication Skills, Health And Safety Awareness, Teamwork, Problem Solving, Initiative, Methodical Approach, Time Management
Specialization
The ideal candidate should have a genuine interest in bricklaying and demonstrate the ability to work independently. Excellent written and verbal communication skills, along with dedication and ambition to develop in the role, are essential.
FM Mechanical Engineer at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Mechanical Engineering, Hvac Systems, Electrical Systems, Generators, Bms Controls, Lighting Systems, Power Distribution, It Infrastructure, Boiler Management, Fire Alarm Systems, Security Systems, Water Treatment, Lift Maintenance, Communication Skills, Interpersonal Skills, Supervisory Experience
Specialization
Candidates should have NVQ Level 3 in a relevant discipline and experience in a supervisory role. Cross-trade experience and good communication skills are advantageous.
Experience Required
Minimum 2 year(s)
Cleaning Assistant at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety Knowledge, Coshh Awareness, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and be able to prioritize duties effectively. Knowledge of Health & Safety best practices and COSHH regulations is also required.
Cleaning Manager at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning Management, Staff Performance Management, Kpi Compliance, Training Oversight, Duty Rotas, Liaison, Administration Support, Work Allocation, Quality Control, Audit, Waste Management, Health & Safety, Coshh Compliance, Equipment Maintenance, Accident Reporting, Budget Control
Specialization
Candidates must have previous experience as a Cleaning Manager, with experience in the education sector being desirable. Successful applicants will undergo an enhanced Disclosure with Child Barring check as part of the background verification process.
Experience Required
Minimum 2 year(s)
Cleaner at Robertson Group
Ingleby Barwick, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety Compliance, Coshh Awareness, Initiative, Prioritization, Communication, Interpersonal Skills, Reliability
Specialization
Candidates should possess general cleaning experience and the ability to exercise initiative and prioritize duties effectively. A knowledge of Health & Safety best practices and awareness of COSHH regulations are required, and a successful candidate must pass a DBS/Disclosure Check.
Planner at Robertson Group
, , United Kingdom - Full Time
Skills Needed
Planning, Health & Safety, Quality Assurance, Programme Control, Risk Management, Logistics Solutions, Client Presentations, Construction Management, Procurement Processes, Commercial Processes, Strategic Development, Team Collaboration, Bid Support, Programme Intelligence, Resource Management, Output Calculations
Specialization
Candidates should have experience in a planning role or significant experience in front-end construction project management. Knowledge of design, procurement, and commercial processes is essential, along with the ability to operate at a strategic level.
Experience Required
Minimum 5 year(s)
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices. Strong communication skills and the ability to prioritize duties are also essential.
Cleaner at Robertson Group
, Scotland, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices. They must also be able to exercise initiative and prioritize duties effectively.
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general cleaning experience and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to prioritize duties are also essential.
Cleaner at Robertson Group
Tameside, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to prioritize duties are essential.
Cleaner at Robertson Group
Ingleby Barwick, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfecting, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Communication, Interpersonal Skills, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices, including COSHH regulations. Strong communication skills and the ability to take initiative are also important.
Apprentice Heating & Ventilation Engineer at Robertson Group
Gateshead, England, United Kingdom - Full Time
Skills Needed
Practical Skills, Confidence With Power Tools, Technical Drawing Analysis, Attention To Detail, Focus, Instruction Following, Methodical Approach, Problem Solving, Health And Safety Awareness, Communication Skills, Interpersonal Skills, Customer Service, Administrative Skills, It Skills, Teamwork, Independence
Specialization
Candidates are required to have 4 GCSEs, including English and Maths. Desired skills include practical abilities, attention to detail, and a general understanding of health and safety.
RFM - Cleaner at Robertson Group
, England, United Kingdom - Full Time
Skills Needed
Cleaning, Disinfection, Dusting, Vacuuming, Mopping, Health & Safety, Coshh Regulations, Initiative, Reliability
Specialization
Candidates should have general experience in cleaning and knowledge of Health & Safety best practices. A DBS/Disclosure Check is required before starting the job.
Facilities Officer at Robertson Group
Stockport, England, United Kingdom - Full Time
Skills Needed
Facilities Management, Health And Safety, Customer Care, Team Management, Problem Solving, Client Engagement, Service Delivery, Compliance, Record Keeping, Contract Growth, Communication, Adaptability, Professionalism, Collaboration, Accountability, Safety
Specialization
Candidates should have experience managing multi-disciplined teams in a Facilities Management environment and possess relevant health and safety qualifications. A full valid UK Driving Licence is required for this multi-site role.
Experience Required
Minimum 2 year(s)