THE ROLE AND THE TEAM

The EA&A Strategy & PMO (Project Management Office) team is responsible for driving Zalando’s IT projects in the areas of ERP, CRM, and DATA in alignment with our strategy. As a Senior Program Manager (all genders), you will be a key member of this team, responsible for ensuring the success of our most critical programs and projects. By leading projects and programs, you will support our DATA, SAP, and CRM teams in operating various data platforms, utilizing Salesforce, SAP, AWS, Google Cloud, Databricks, and other cutting-edge technologies. You will establish and maintain effective ways of working—hybrid, agile, or predictive—to ensure efficient collaboration with respective teams.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Be a project manager for cutting edge projects supporting Zalando’s growth in the area of ERP, CRM or DATA.
• Drive change and test management.
• Adjust your approach for each individual project and can play many roles; from in-house consultant to business analyst to hands-on product owner
• Advise our customers in business and guide them on their journey of digitalisation their business processes
• You instinctively identify what the critical success factors are and change complexity into clarity.
• Remove any roadblocks that stand in the way of the program.
• Effectively manage conflict and priorities.
• Proactively “drive” projects and take ownership to bring it forward
• Making Zalando’s strategic IT programs / projects a success by getting things done and challenging the status quo.