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Customer Support Analyst - Help Desk at SAIC
Quantico, Virginia, United States - Full Time
Skills Needed
Customer Support, Technical Support, It Service Delivery, Emerging Technologies, Data Input/Output Devices, Network Interface Devices, Service Desk, Change Management, Knowledge Management, Incident Resolution, It Security, Performance Tracking, Process Improvement, Service Catalog, Automation, Customer Satisfaction
Specialization
Candidates must have 6 years of experience with an Associate's degree or 9 years with a high school diploma, along with a Top Secret clearance and IAT-II certification. Relevant certifications include CCNA-Security, CySA+, Security+ CE, and/or CND.
Experience Required
Minimum 5 year(s)
USDA Program Opportunities: Pending Award at SAIC
, , - Full Time
Skills Needed
It Operations, Usda Programs, Public Trust Clearance
Specialization
Minimum requirements will vary based on role, level, education, and experience. Candidates must be able to successfully obtain and maintain a Public Trust clearance.
Hosting Services Manager (SETA) at SAIC
Chantilly, Virginia, United States - Full Time
Skills Needed
Technical Liaison, Market Research, Customer Requirements, Technical Exchange Meetings, Design Recommendations, Microsoft Operating Systems, Unix Operating Systems, Oral Communication, Written Communication, Requirements Definition, Risk Management Framework, Program Planning, Requirements Analysis, Schedule Reviews, Cost Estimations, Risk Assessments
Specialization
Candidates must have a Bachelor's degree in a STEM field with at least nine years of relevant experience, or a Master's degree with at least five years of experience. An active Top Secret/Sensitive Compartmented Information clearance with a current Poly is also required.
Experience Required
Minimum 10 year(s)
Air Traffic Control Instructor, FAA Regional Training Site, Elgin, IL at SAIC
Elgin, Illinois, United States - Full Time
Skills Needed
Air Traffic Control, Training, Instructional Services, Faa, Tracon, Public Trust Clearance, Tsew, Level 11 12 Experience
Specialization
Candidates must have a high school diploma and a minimum of 3 years of CPC ATCS experience in a FAA TRACON. US Citizenship is required with the ability to obtain and maintain a Public Trust clearance.
Experience Required
Minimum 5 year(s)
Acquisition Systems Engineer Senior Principal at SAIC
Chantilly, Virginia, United States - Full Time
Skills Needed
Systems Engineering, Technical Advisory, Acquisition Processes, Space Acquisition, Research And Development, Acquisition Planning, Communication Skills, Coordination Skills, Budget Planning, Earned Value Management, Contract Execution, Governance Processes, Technical Analysis, Collaboration, Program Management, Compliance Review
Specialization
Candidates must possess an active TS/SCI clearance and have significant experience in acquisition processes, particularly within the Federal, DoD, and IC sectors. A bachelor's degree with 14 years of experience or equivalent is required.
Experience Required
Minimum 10 year(s)
TFDM Adaptation Engineer at SAIC
Atlantic City, New Jersey, United States - Full Time
Skills Needed
Adaptation Data Management, Air Traffic Control, Data Analysis, Configuration Management, Algorithm Calibration, Faa Tools, Technical Documentation, User Feedback Collection, Operational Interoperability, Site Validation, Collaboration, Performance Monitoring, Surface Traffic Management, Stakeholder Coordination, Version Control, Testing
Specialization
A Bachelor of Arts/Science degree and 2 years of experience as an ATC Specialist are required. Candidates must be US citizens and able to obtain an FAA Public Trust clearance.
Experience Required
Minimum 2 year(s)
Data Scientist at SAIC
Washington, District of Columbia, United States - Full Time
Skills Needed
Python, R, Jupyter, Tensorflow, Pytorch, Statistical Analysis, Data Mining, Predictive Modeling, Ai, Ml, Writing Skills, Presentation Skills
Specialization
Candidates must have an active Secret Clearance or the ability to acquire one, along with a bachelor's degree in a relevant field and at least two years of related experience. Proficiency in Python, R, and AI/ML tools is required.
Experience Required
Minimum 2 year(s)
Senior JOPES Specialist at SAIC
Halawa, Hawaii, United States - Full Time
Skills Needed
Jopes, Military Operations Planning, Deployment Coordination, Technical Expertise, Process Improvement, Global Force Management, Joint Planning Support, Technical Advisory, Database Management, Crisis Action Planning, Communication Skills, Systems Development, Technology Assessment, Data Processing, Command Control Procedures, Emergent Requirements Management
Specialization
Candidates must have a bachelor's degree in a relevant field and a minimum of 5 years of experience in military operations planning or related roles. A TS/SCI clearance is required, along with demonstrated expertise in JOPES and a strong understanding of DoD contingency planning processes.
Experience Required
Minimum 5 year(s)
Service Desk Agent at SAIC
, , - Full Time
Skills Needed
Windows, Office 365, Customer Support, Troubleshooting, Communication Skills, It Policies, Network Connectivity, Vpn Software, Knowledge Base, Ticketing System, Self Motivated, Fast Paced Environment, Technical Service, Hdi Certification, Microsoft Office, End User Support
Specialization
An associate degree in IT or related field is preferred, or a high school diploma with up to two years of technical service experience. Candidates must be U.S. citizens and able to obtain Federal Government Public Trust Clearance.
Procurement Analyst at SAIC
Oak Ridge, Tennessee, United States - Full Time
Skills Needed
Procurement, Negotiation, Data Analysis, Time Management, Communication, Team Player, Critical Thinking, Analytical Skills, Microsoft Office, Excel, Word, Outlook, Government Contracting, Supplier Management, Risk Mitigation, Process Improvement
Specialization
Candidates must have a bachelor's degree and three years of related experience in Supply Chain Management or a technical field, or four additional years in lieu of a degree. US Citizenship is required, along with excellent communication and time management skills.
Experience Required
Minimum 2 year(s)
Senior Radio Communication Engineer at SAIC
Hampton, Virginia, United States - Full Time
Skills Needed
Radio Frequency, Configuration Management, Mission Planning, Technical Expertise, Troubleshooting, Installation, Upgrade, Sustainment, Datalink, Risk Mitigation, Training Support, Performance Recommendations, Security Issues, Fielding Objectives, Lessons Learned, Verification And Validation
Specialization
Candidates must have a Bachelor’s degree with 7 years of experience or a Master’s degree with 5 years of experience, along with a current DoD Secret security clearance and IAT Level 2 Certification. Familiarity with military RF communication and Datalinks, as well as experience with various hardware/software platforms, is desired.
Experience Required
Minimum 5 year(s)
Shipping/Receiving Clerk at SAIC
Hanahan, South Carolina, United States - Full Time
Skills Needed
Shipping, Receiving, Inventory Management, Material Handling, Inspection, Record Keeping, Damage Reporting, Physical Stamina, Lifting, Bending, Stooping, Walking, Pushing, Pulling, Carrying, Driving
Specialization
Candidates must have a High School Diploma or GED and at least two years of experience. They must also be a U.S. Citizen with the ability to obtain a public trust clearance and possess a valid driver's license.
Experience Required
Minimum 2 year(s)
Quality Assurance Analyst Senior at SAIC
Houston, Texas, United States - Full Time
Skills Needed
Quality Assurance, Agile Methodologies, Scrum Master Certification, Cmmi Standards, Process Improvement, Auditing, Documentation Management, Metrics Reporting, Collaboration, Communication, Azure Devops, Change Management, Continuous Improvement, Government Contracts, Sharepoint, Quality Dashboards
Specialization
Candidates must have a Bachelor's degree and five years of experience or a Master's degree with three years of experience. A Certified Scrum Master and proven experience in Agile methodologies are required.
Experience Required
Minimum 5 year(s)
SCA Engineering Technician III at SAIC
Bedford, Indiana, United States - Full Time
Skills Needed
Soldering, Splicing, Cable Management, Troubleshooting, Attention To Detail, Communication, Data Compilation, Electrical Testing, Mechanical Testing, Design Modification, Cable Assembly, Cable Molding, Reading Schematics, Using Service Manuals, Following Test Procedures, Logical Troubleshooting Techniques
Specialization
A high school diploma or equivalent is required, along with the ability to read schematics and follow procedures. Candidates must be U.S. citizens and able to obtain a secret clearance.
Fundamental Research Analyst at SAIC
Arlington, Texas, United States - Full Time
Skills Needed
Fundamental Research, Industrial Security, Due Diligence Reviews, Supply Chain Risk Management, Research Grants, Technology Transfer, Open Source Analysis, Presentation Skills, Analytical Skills, Collaboration, Policy Knowledge, Regulatory Risk, Intelligence Strategies, Threat Analysis, Foreign Ownership Concerns, Risk Mitigation
Specialization
Candidates must have a bachelor's degree with ten years of experience or a master's degree with eight years of experience in relevant fields. A TS/SCI clearance and US citizenship are required, along with experience in Fundamental Research and related areas.
Experience Required
Minimum 10 year(s)
Document and Security Specialist at SAIC
Atlantic City, New Jersey, United States - Full Time
Skills Needed
Technical Documentation, Security Documentation, Configuration Control, Risk Assessment, Cybersecurity Compliance, Vulnerability Management, Training Development, Collaboration, Documentation Standards, System Design, User Manuals, System Maintenance, Change Requests, Impact Analysis, Audit Support, Document Classification
Specialization
Candidates must have a Bachelor of Arts/Science degree or a related technical field and 5-9 years of relevant engineering or aviation experience, preferably with FAA systems. US Citizenship and the ability to obtain and maintain an FAA Public Trust are required.
Experience Required
Minimum 5 year(s)
Service Desk Team Manager at SAIC
Fort Huachuca, Arizona, United States - Full Time
Skills Needed
Leadership, Analytical Skills, Reasoning Skills, Communication Skills, Customer Service Skills, Service Desk Practices, Itil, Iso 9000, Operational Metrics, Domain Administration, Technical Writing, Desktop Support, Networking Support, Vpn, Quality Assurance, Financial Management
Specialization
Candidates must have a bachelor's degree and two years of experience, or four years of experience in lieu of a degree. Required certifications include ITIL Foundation V4 and CompTIA Security+.
Experience Required
Minimum 2 year(s)
Principal Data and Storage Integration Engineer at SAIC
Charleston, South Carolina, United States - Full Time
Skills Needed
Data Integration, Storage Systems, Data Science, Scripting, Data Analytics, Cloud Integration, Performance Optimization, Api Development, Etl Pipelines, Statistical Modeling, Disaster Recovery, Capacity Planning, Virtualization Technologies, Netapp Technologies, Operating Systems, Networking
Specialization
Candidates must have a Bachelor's Degree and at least 14 years of relevant experience, with proficiency in NetApp tools and operating systems. CompTIA Storage+ certification and US citizenship with security clearance eligibility are required.
Experience Required
Minimum 10 year(s)
Principal Data and Storage Integration Engineer at SAIC
Charleston, South Carolina, United States - Full Time
Skills Needed
Data Integration, Storage Systems, Data Science, Scripting, Data Analytics, Cloud Platforms, Performance Optimization, Apis, Etl, Netapp, Linux, Windows Server, Networking, Disaster Recovery, Virtualization, Statistical Modeling, Technical Documentation
Specialization
Candidates must have a Bachelor's Degree and at least 14 years of relevant experience, with proficiency in NetApp tools and operating systems. CompTIA Storage+ certification and US citizenship with security clearance eligibility are also required.
Experience Required
Minimum 10 year(s)
Systems Engineer Team Manager at SAIC
, , - Full Time
Skills Needed
Electrical Engineering, Computer Science, Information Technology, Networking, Circuit To Packet Devices, Firewalls, Intrusion Detection Systems, Windows, Cisco Systems, Unix, Linux, Network Management Software, Visio Software, Ehf Satellite Communications, Disn Interface, Gw Networking Equipment
Specialization
Candidates must have a bachelor's degree in a relevant field and significant experience in systems engineering and networking. An active Secret Clearance and U.S. citizenship are also required.
Experience Required
Minimum 10 year(s)
Customer Support Analyst - Help Desk at SAIC
Quantico, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Technical Support, IT Service Delivery, Emerging Technologies, Data Input/Output Devices, Network Interface Devices, Service Desk, Change Management, Knowledge Management, Incident Resolution, IT Security, Performance Tracking, Process Improvement, Service Catalog, Automation, Customer Satisfaction

Industry

Defense and Space Manufacturing

Description
SAIC is seeking a Customer Support Analyst candidate to support a new DCSA program out of Quantico, VA. This is an onsite position which requires a TS/SCI and (min) a Sec+ certification. Project Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst (Quantico, VA) to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation’s information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT). Job Description Supports customer service requests and IT service delivery within the IT environment and for mission applications, as part of the overall strategic objective of the DCSA IT modernization and One IT initiatives to provide an improved flexible and evolving enterprise IT environment to support the DCSA mission IAW with DCSA and DoD policies and procedures and commonly utilized industry best practices. Researches, maintains, and applies expertise in emerging technologies, and industry developments, trends, best practices, and principles of IT customer support. Provides on-site and remote technical support to approved seat service DCSA end users. Part of a call center of mission-ready technicians to assist staff with data input/output devices issues with laptops/tablets/workstations, mobile devices, VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users. Coordinates, resolves, and closes service requests beyond first call resolution. Handles customer interactions across multiple communication channels and business lines, with customized interfaces and information delivery mechanisms. Supports currency and accuracy of IT Service Catalog, adding missing services and/or making recommendations for services not offered. Executes plans for practices, technologies, automation and solutions to achieve operational efficiencies, improve self-service options, modernize service management, and improve the customer experience. Tracks customer satisfaction benchmarks and metrics. Provides weekly, monthly, and customer service ad-hoc reports. Executes change management to perform smoother transition migrations. Supports information sharing and knowledge management capabilities, continuous process improvement, and performance tracking and monitoring capabilities. Updates and maintains a knowledge base for investigating, diagnosing, and resolving incidents as applicable. Ensures laptops, PCs, and other access devices are built and maintained to expected standards of performance and security, ensuring patching and updates are carried out promptly and effectively. Required Qualifications It is required that the Customer Support Analyst have the following qualifications: 6 years and Associates, 9 years and HS Diploma or relevant years of experience in lieu of degree US Citizen and Active Top Secret clearance with SCI eligibility. IAT-II Certification in on of the following areas: CCNA-Security, CySA+, Security+ CE and/or CND.
Responsibilities
The Customer Support Analyst will support customer service requests and IT service delivery within the IT environment for mission applications. They will provide on-site and remote technical support, coordinate service requests, and ensure the accuracy of the IT Service Catalog.
Customer Support Analyst - Help Desk at SAIC
Quantico, Virginia, United States - Full Time
Skills Needed
Customer Support, Technical Support, It Service Delivery, Emerging Technologies, Data Input/Output Devices, Network Interface Devices, Service Desk, Change Management, Knowledge Management, Incident Resolution, It Security, Performance Tracking, Process Improvement, Service Catalog, Automation, Customer Satisfaction
Specialization
Candidates must have 6 years of experience with an Associate's degree or 9 years with a high school diploma, along with a Top Secret clearance and IAT-II certification. Relevant certifications include CCNA-Security, CySA+, Security+ CE, and/or CND.
Experience Required
Minimum 5 year(s)
USDA Program Opportunities: Pending Award at SAIC
, , - Full Time
Skills Needed
It Operations, Usda Programs, Public Trust Clearance
Specialization
Minimum requirements will vary based on role, level, education, and experience. Candidates must be able to successfully obtain and maintain a Public Trust clearance.
Hosting Services Manager (SETA) at SAIC
Chantilly, Virginia, United States - Full Time
Skills Needed
Technical Liaison, Market Research, Customer Requirements, Technical Exchange Meetings, Design Recommendations, Microsoft Operating Systems, Unix Operating Systems, Oral Communication, Written Communication, Requirements Definition, Risk Management Framework, Program Planning, Requirements Analysis, Schedule Reviews, Cost Estimations, Risk Assessments
Specialization
Candidates must have a Bachelor's degree in a STEM field with at least nine years of relevant experience, or a Master's degree with at least five years of experience. An active Top Secret/Sensitive Compartmented Information clearance with a current Poly is also required.
Experience Required
Minimum 10 year(s)
Air Traffic Control Instructor, FAA Regional Training Site, Elgin, IL at SAIC
Elgin, Illinois, United States - Full Time
Skills Needed
Air Traffic Control, Training, Instructional Services, Faa, Tracon, Public Trust Clearance, Tsew, Level 11 12 Experience
Specialization
Candidates must have a high school diploma and a minimum of 3 years of CPC ATCS experience in a FAA TRACON. US Citizenship is required with the ability to obtain and maintain a Public Trust clearance.
Experience Required
Minimum 5 year(s)
Acquisition Systems Engineer Senior Principal at SAIC
Chantilly, Virginia, United States - Full Time
Skills Needed
Systems Engineering, Technical Advisory, Acquisition Processes, Space Acquisition, Research And Development, Acquisition Planning, Communication Skills, Coordination Skills, Budget Planning, Earned Value Management, Contract Execution, Governance Processes, Technical Analysis, Collaboration, Program Management, Compliance Review
Specialization
Candidates must possess an active TS/SCI clearance and have significant experience in acquisition processes, particularly within the Federal, DoD, and IC sectors. A bachelor's degree with 14 years of experience or equivalent is required.
Experience Required
Minimum 10 year(s)
TFDM Adaptation Engineer at SAIC
Atlantic City, New Jersey, United States - Full Time
Skills Needed
Adaptation Data Management, Air Traffic Control, Data Analysis, Configuration Management, Algorithm Calibration, Faa Tools, Technical Documentation, User Feedback Collection, Operational Interoperability, Site Validation, Collaboration, Performance Monitoring, Surface Traffic Management, Stakeholder Coordination, Version Control, Testing
Specialization
A Bachelor of Arts/Science degree and 2 years of experience as an ATC Specialist are required. Candidates must be US citizens and able to obtain an FAA Public Trust clearance.
Experience Required
Minimum 2 year(s)
Data Scientist at SAIC
Washington, District of Columbia, United States - Full Time
Skills Needed
Python, R, Jupyter, Tensorflow, Pytorch, Statistical Analysis, Data Mining, Predictive Modeling, Ai, Ml, Writing Skills, Presentation Skills
Specialization
Candidates must have an active Secret Clearance or the ability to acquire one, along with a bachelor's degree in a relevant field and at least two years of related experience. Proficiency in Python, R, and AI/ML tools is required.
Experience Required
Minimum 2 year(s)
Senior JOPES Specialist at SAIC
Halawa, Hawaii, United States - Full Time
Skills Needed
Jopes, Military Operations Planning, Deployment Coordination, Technical Expertise, Process Improvement, Global Force Management, Joint Planning Support, Technical Advisory, Database Management, Crisis Action Planning, Communication Skills, Systems Development, Technology Assessment, Data Processing, Command Control Procedures, Emergent Requirements Management
Specialization
Candidates must have a bachelor's degree in a relevant field and a minimum of 5 years of experience in military operations planning or related roles. A TS/SCI clearance is required, along with demonstrated expertise in JOPES and a strong understanding of DoD contingency planning processes.
Experience Required
Minimum 5 year(s)
Service Desk Agent at SAIC
, , - Full Time
Skills Needed
Windows, Office 365, Customer Support, Troubleshooting, Communication Skills, It Policies, Network Connectivity, Vpn Software, Knowledge Base, Ticketing System, Self Motivated, Fast Paced Environment, Technical Service, Hdi Certification, Microsoft Office, End User Support
Specialization
An associate degree in IT or related field is preferred, or a high school diploma with up to two years of technical service experience. Candidates must be U.S. citizens and able to obtain Federal Government Public Trust Clearance.
Procurement Analyst at SAIC
Oak Ridge, Tennessee, United States - Full Time
Skills Needed
Procurement, Negotiation, Data Analysis, Time Management, Communication, Team Player, Critical Thinking, Analytical Skills, Microsoft Office, Excel, Word, Outlook, Government Contracting, Supplier Management, Risk Mitigation, Process Improvement
Specialization
Candidates must have a bachelor's degree and three years of related experience in Supply Chain Management or a technical field, or four additional years in lieu of a degree. US Citizenship is required, along with excellent communication and time management skills.
Experience Required
Minimum 2 year(s)
Senior Radio Communication Engineer at SAIC
Hampton, Virginia, United States - Full Time
Skills Needed
Radio Frequency, Configuration Management, Mission Planning, Technical Expertise, Troubleshooting, Installation, Upgrade, Sustainment, Datalink, Risk Mitigation, Training Support, Performance Recommendations, Security Issues, Fielding Objectives, Lessons Learned, Verification And Validation
Specialization
Candidates must have a Bachelor’s degree with 7 years of experience or a Master’s degree with 5 years of experience, along with a current DoD Secret security clearance and IAT Level 2 Certification. Familiarity with military RF communication and Datalinks, as well as experience with various hardware/software platforms, is desired.
Experience Required
Minimum 5 year(s)
Shipping/Receiving Clerk at SAIC
Hanahan, South Carolina, United States - Full Time
Skills Needed
Shipping, Receiving, Inventory Management, Material Handling, Inspection, Record Keeping, Damage Reporting, Physical Stamina, Lifting, Bending, Stooping, Walking, Pushing, Pulling, Carrying, Driving
Specialization
Candidates must have a High School Diploma or GED and at least two years of experience. They must also be a U.S. Citizen with the ability to obtain a public trust clearance and possess a valid driver's license.
Experience Required
Minimum 2 year(s)
Quality Assurance Analyst Senior at SAIC
Houston, Texas, United States - Full Time
Skills Needed
Quality Assurance, Agile Methodologies, Scrum Master Certification, Cmmi Standards, Process Improvement, Auditing, Documentation Management, Metrics Reporting, Collaboration, Communication, Azure Devops, Change Management, Continuous Improvement, Government Contracts, Sharepoint, Quality Dashboards
Specialization
Candidates must have a Bachelor's degree and five years of experience or a Master's degree with three years of experience. A Certified Scrum Master and proven experience in Agile methodologies are required.
Experience Required
Minimum 5 year(s)
SCA Engineering Technician III at SAIC
Bedford, Indiana, United States - Full Time
Skills Needed
Soldering, Splicing, Cable Management, Troubleshooting, Attention To Detail, Communication, Data Compilation, Electrical Testing, Mechanical Testing, Design Modification, Cable Assembly, Cable Molding, Reading Schematics, Using Service Manuals, Following Test Procedures, Logical Troubleshooting Techniques
Specialization
A high school diploma or equivalent is required, along with the ability to read schematics and follow procedures. Candidates must be U.S. citizens and able to obtain a secret clearance.
Fundamental Research Analyst at SAIC
Arlington, Texas, United States - Full Time
Skills Needed
Fundamental Research, Industrial Security, Due Diligence Reviews, Supply Chain Risk Management, Research Grants, Technology Transfer, Open Source Analysis, Presentation Skills, Analytical Skills, Collaboration, Policy Knowledge, Regulatory Risk, Intelligence Strategies, Threat Analysis, Foreign Ownership Concerns, Risk Mitigation
Specialization
Candidates must have a bachelor's degree with ten years of experience or a master's degree with eight years of experience in relevant fields. A TS/SCI clearance and US citizenship are required, along with experience in Fundamental Research and related areas.
Experience Required
Minimum 10 year(s)
Document and Security Specialist at SAIC
Atlantic City, New Jersey, United States - Full Time
Skills Needed
Technical Documentation, Security Documentation, Configuration Control, Risk Assessment, Cybersecurity Compliance, Vulnerability Management, Training Development, Collaboration, Documentation Standards, System Design, User Manuals, System Maintenance, Change Requests, Impact Analysis, Audit Support, Document Classification
Specialization
Candidates must have a Bachelor of Arts/Science degree or a related technical field and 5-9 years of relevant engineering or aviation experience, preferably with FAA systems. US Citizenship and the ability to obtain and maintain an FAA Public Trust are required.
Experience Required
Minimum 5 year(s)
Service Desk Team Manager at SAIC
Fort Huachuca, Arizona, United States - Full Time
Skills Needed
Leadership, Analytical Skills, Reasoning Skills, Communication Skills, Customer Service Skills, Service Desk Practices, Itil, Iso 9000, Operational Metrics, Domain Administration, Technical Writing, Desktop Support, Networking Support, Vpn, Quality Assurance, Financial Management
Specialization
Candidates must have a bachelor's degree and two years of experience, or four years of experience in lieu of a degree. Required certifications include ITIL Foundation V4 and CompTIA Security+.
Experience Required
Minimum 2 year(s)
Principal Data and Storage Integration Engineer at SAIC
Charleston, South Carolina, United States - Full Time
Skills Needed
Data Integration, Storage Systems, Data Science, Scripting, Data Analytics, Cloud Integration, Performance Optimization, Api Development, Etl Pipelines, Statistical Modeling, Disaster Recovery, Capacity Planning, Virtualization Technologies, Netapp Technologies, Operating Systems, Networking
Specialization
Candidates must have a Bachelor's Degree and at least 14 years of relevant experience, with proficiency in NetApp tools and operating systems. CompTIA Storage+ certification and US citizenship with security clearance eligibility are required.
Experience Required
Minimum 10 year(s)
Principal Data and Storage Integration Engineer at SAIC
Charleston, South Carolina, United States - Full Time
Skills Needed
Data Integration, Storage Systems, Data Science, Scripting, Data Analytics, Cloud Platforms, Performance Optimization, Apis, Etl, Netapp, Linux, Windows Server, Networking, Disaster Recovery, Virtualization, Statistical Modeling, Technical Documentation
Specialization
Candidates must have a Bachelor's Degree and at least 14 years of relevant experience, with proficiency in NetApp tools and operating systems. CompTIA Storage+ certification and US citizenship with security clearance eligibility are also required.
Experience Required
Minimum 10 year(s)
Systems Engineer Team Manager at SAIC
, , - Full Time
Skills Needed
Electrical Engineering, Computer Science, Information Technology, Networking, Circuit To Packet Devices, Firewalls, Intrusion Detection Systems, Windows, Cisco Systems, Unix, Linux, Network Management Software, Visio Software, Ehf Satellite Communications, Disn Interface, Gw Networking Equipment
Specialization
Candidates must have a bachelor's degree in a relevant field and significant experience in systems engineering and networking. An active Secret Clearance and U.S. citizenship are also required.
Experience Required
Minimum 10 year(s)