Full job description

About us:

Fire and Safety Industries is a privately-owned Australian Company specialising in the manufacture, supply, and servicing of Fire Suppression Systems. Our head office is in Brisbane, and we have branches and a distributor network across Australia and a growing network globally.

The position:

We are looking for an organised, proactive and motivated Inventory & Logistics Coordinator to join our Inventory team at Mansfield.

This is a hands-on and varied role where you will play an important part in keeping our inventory, customer orders and logistics operations running smoothly. You’ll work closely with our customers, suppliers, transport providers and internal teams, making sure the right products get to the right place, at the right time.

If you enjoy being organised, solving problems, taking ownership and working in a supportive team environment, we’d love to hear from you.

What you’ll be doing

Your days will be varied and will include:

• Processing customer orders accurately and efficiently
• Accurately receipting incoming stock into our ERP system
• Monitoring stock deliveries and following up suppliers regarding lead times, delays and outstanding orders
• Coordinating domestic and international freight
• Booking freight and arranging courier pickups
• Preparing shipping and export documentation
• Tracking shipments and resolving delivery issues
• Liaising with freight and transport providers to ensure deliveries are completed on time
• Responding to customer and supplier enquiries via email and phone
• Providing general administration support to the Inventory team
• Assisting other members of the Inventory team when required
• Looking for opportunities to improve processes and keep things running efficiently

About You:

We’re looking for someone who is reliable, organised and takes pride in getting things right. Ideally, you will have:

• Previous experience in inventory, logistics, warehousing or a similar coordination role
• Experience in manufacturing, mining, engineering or another heavy industry environment is highly regarded
• A strong customer service focus
• Excellent communication and interpersonal skills
• The ability to manage multiple priorities and keep on top of deadlines
• Strong attention to detail and accuracy
• Good organisational and time-management skills
• A positive attitude and strong work ethic
• The ability to work independently while also being a great team player
• Sound computer skills and confidence learning new systems
• A willingness to learn and take on new responsibilities
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