About the role

We are looking for a responsible, reliable and customer-focused Sales Assistant to join our Chadstone store. This is not a sales-only position. You will support the complete day-to-day operation of the store, including customer service, product demonstrations, sales, POS transactions, stock management, visual merchandising, store presentation, after-sales service and opening or closing duties when required. The right person will take ownership of their work, notice what needs to be done and act without waiting to be reminded. Every team member is expected to contribute to keeping the store professional, organised and ready for customers.

Key responsibilities

• Welcome customers and understand their needs through thoughtful questions
• Recommend suitable products based on the customer's lifestyle, devices and intended use
• Clearly explain product features, benefits, compatibility and differences between models
• Conduct engaging, hands-on product demonstrations
• Support customers with product setup, troubleshooting and basic technical enquiries
• Work towards individual and store sales targets without compromising the customer experience
• Process sales, refunds and exchanges accurately through Shopify POS
• Receive, unpack, label and organise incoming stock
• Replenish shelves and displays throughout the day
• Keep the store, displays, counters and customer areas clean and presentable

About you

• A strong sense of responsibility and personal ownership
• Reliable attendance and punctuality
• A proactive attitude and the ability to identify tasks without constant supervision
• A genuine interest in technology and learning new products
• Strong communication and customer-service skills
• Confidence explaining and demonstrating products
• Attention to detail when handling payments, stock and store records
• The ability to work both independently and as part of a team
• A calm, practical approach to solving customer and operational issues
• Availability to work across weekdays, evenings, weekends and public holidays according to the roster

About us

Anker is a global technology brand known for creating innovative, reliable and thoughtfully designed products that improve everyday life. At the Anker Chadstone store, customers can experience the wider Anker ecosystem in one place, including Anker charging solutions, soundcore audio, eufy Security, eufy Baby, eufy Clean, Nebula projectors, Anker SOLIX portable power and eufyMake. This is a hands-on retail environment where customers can see, test and compare products with support from a knowledgeable team.

Benefits

• The opportunity to represent a respected global technology brand
• Hands-on experience across multiple innovative product categories
• Structured product and sales training
• A modern, interactive retail environment
• Opportunities to develop skills in sales, customer service, technology and end-to-end store operations
• A supportive team focused on delivering a high-quality customer experience
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