ABOUT US

Shortline Moving Solutions is a leading Winnipeg-based moving and logistics company, providing local, long-distance, and specialized relocation services. We pride ourselves on professionalism, reliability, and excellent customer service.

POSITION OVERVIEW

We are seeking a motivated Inside Sales Representative / Booking Coordinator to join our growing team. In this role, you’ll be the first point of contact for customers — handling inbound calls, conducting virtual and in-home surveys, preparing quotes, and booking moves. Your goal is to convert inquiries into confirmed jobs while ensuring customers receive a professional, stress-free experience.
This is a base salary + commission role, offering stability plus strong earning potential for top performers.

QUALIFICATIONS

• Previous sales or customer service experience required; moving industry experience is an asset but not necessary.
• Strong communication skills with a confident, professional, and friendly approach.
• Energetic, self-motivated, and driven to hit and exceed sales targets.
• Organized and detail-oriented, with the ability to manage multiple leads and bookings.
• Comfortable with phone, email, and basic office software.

• Handle inbound calls, emails, and online leads from potential customers.
• Conduct virtual and in-home surveys to assess moving needs.
• Prepare and present competitive, accurate quotes for both local and long-distance moves.
• Convert leads into confirmed bookings by following up and closing sales.
• Coordinate scheduling with dispatch and operations to ensure efficient service delivery.
• Build and maintain strong customer relationships through excellent communication and follow-up.
• Support daily operations with accurate documentation of all bookings and job details.