POSITION SUMMARY:

This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems at an Operating Company. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.

QUALIFICATIONS:

Education and / or Experience:

• High School diploma or general education degree (GED); one to three years operations experience with information systems; or equivalent combination of education and related experience.

Professional Skills:

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure; compute rate, ratio and percent; uses whole numbers, common fractions, and decimals; demonstrates general understanding of finance terminology and concepts.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products. (i.e. Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting, spreadsheet software, word processing software, SAP and/or other systems as identified.
• Proficient in the use of all tools of the trade.
• Working knowledge of shipping procedures and practices; inventory control processes, procedures and practices; and inventoried product line specifications (dimensions, weight, etc.)
• Demonstrate knowledge of methods, techniques and procedures involved in repairs and replacement of hardware, software and radio frequency equipment.
• Ability to successfully engage and lead individual and team discussions and meetings. Understands team dynamics and works well within a team structure. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner.
• Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.
• Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices. Complies with local, state and federal regulations.
• Ability to plan and organize own activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; and manage multiple priorities.

Certificates, Licenses and Registrations:

• Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone. The associate is frequently required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions:
The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on call. The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

RESPONSIBILITIES:

• Understands, utilizes and seeks continuous improvements in the use of all Operations information systems including, but not limited to, Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting and SAP and/or other systems as identified.
• Responsible for the accountability, inventory and maintenance of all Operations systems hardware, software and radio frequency (RF) equipment, ensuring the efficient operation of the department.
• Acts as Operating Company Operations liaison for Operation systems upgrades. Collaborate with local and corporate resources to schedule and complete system enhancements
• Trains users in Operations hardware and/or software systems.
• Recommends Operations systems hardware and software upgrades within Company guidelines.
• Reviews and manages service contracts as necessary.
• Develops and provides reports for management as directed. Typical requests consist of consolidating information from various sources to provide executive summaries, trends, metrics, etc. (labor costs, accuracy, results, etc.)
• Analyzes data, identifies opportunities and proposes actions in an effort to increase the effectiveness of the Operations departments.
• Communicates with all other areas of the Company as necessary and provides Operations information and reports as requested.
• Collaborates with the Transportation department and the Inbound and Outbound Warehouse management staffs to maximize productivity.
• Serves as essential personnel in time of catastrophic events and emergency situations (hurricane, facility malfunction, etc.) locally and/or at other Operating Companies as required.
• Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required.
• Performs other duties as assigned by Management.
• Complies with local, state and federal regulatory agencies (i.e. OSHA, FDA, USDA, etc.)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone. The associate is frequently required to stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on call. The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). The associate is occasionally exposed to high, precarious places. The associate is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate