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Manager, Information Management at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Information Management, Gipa, Privacy Legislation, Records Management, Internal Review Decisions, Leadership, Regulatory Compliance, Policy Design, Risk Assessment, Stakeholder Management, Strategic Advice, Operational Maturity

Specialization
Requires a subject matter expert in information management with demonstrated experience applying GIPA, privacy, and records legislation. Must possess strong leadership capabilities and the ability to navigate complex regulatory environments.

Experience Required
Minimum 10 year(s)

Manager Practice Development and Continuous Improvement at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Continuous Improvement, Operational Practice Development, Stakeholder Engagement, Co Design, Regulatory Compliance, Process Improvement, Leadership, Service Delivery Modeling, Quality Frameworks, Change Management, Strategic Planning, Knowledge Sharing

Specialization
Requires tertiary qualifications in business, public administration, or a related field, or equivalent professional experience. Candidates must demonstrate significant experience in continuous improvement, regulatory frameworks, and leading co-design initiatives in complex environments.

Experience Required
Minimum 10 year(s)

Project Support Officer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Project Coordination, Analysis, Reporting, Administrative Support, Records Management, Stakeholder Management, Process Improvement, Event Coordination, Communication, Collaboration, Problem Solving, Excel Reporting

Specialization
Candidates must possess strong communication, collaboration, and problem-solving skills with a growth mindset. The ability to be flexible and adapt quickly to shifting priorities is essential for success in this role.

Experience Required
Minimum 2 year(s)

Principal Lawyer (Litigation) at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Civil Litigation, Administrative Law, Legislative Interpretation, Legal Drafting, Advocacy, Stakeholder Management, Negotiation, Problem Solving, Analytical Thinking, Court Representation, Case Management, Legal Advice

Specialization
Must hold or be eligible for a valid New South Wales practising certificate. Requires significant experience in civil legal proceedings and a strong background in interpreting legislative regulatory frameworks.

Experience Required
Minimum 10 year(s)

Manager Data Architecture & Engineering at myCareer - NSW Government

, , Australia - Full Time

Skills Needed
Data Architecture, Data Engineering, Data Governance, Snowflake, Databricks, Api Management, Data Pipeline Design, Stakeholder Management, Team Leadership, Data Quality Management, Scalable Data Solutions, Technical Authority

Specialization
Requires a highly technical data leader with hands-on expertise in modern platforms like Snowflake and Databricks. Must demonstrate experience in building data capabilities from the ground up and translating complex technical concepts for executive leadership.

Experience Required
Minimum 10 year(s)

Accountant at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Management Accounting, Financial Analysis, Financial Reporting, Finance Business Partnering, Budgeting, Forecasting, Stakeholder Engagement, Analytical Capability, Communication Skills, Sap, Bw, Tm1

Specialization
Requires a CPA or CA qualification (or near-qualified) with experience in finance business partnering and budgeting. Proficiency in analytical tools and experience with SAP, BW, and TM1 is highly desirable.

Experience Required
Minimum 2 year(s)

Customer Service Representative at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Communication Skills, Attention To Detail, Digital Literacy, Privacy And Confidentiality, Conflict Resolution, Empathy, Collaboration, Adaptability, Professionalism

Specialization
Candidates must possess strong communication skills, intermediate digital proficiency, and a commitment to maintaining privacy and confidentiality. No prior public sector experience is required as training is provided.

Policy Manager at myCareer - NSW Government

Mangrove Mountain, New South Wales, Australia - Full Time

Skills Needed
Policy Development, Legislative Analysis, Stakeholder Management, Government Advocacy, Strategic Planning, Briefing Writing, Negotiation, Regulatory Reform, Cabinet Submissions, Intergovernmental Relations

Specialization
Requires strong experience in policy development and legislative reform, preferably within the telecommunications or infrastructure sectors. Must possess excellent communication skills and a proven ability to influence outcomes across different levels of government.

Experience Required
Minimum 5 year(s)

Partner Culture & Engagement at myCareer - NSW Government

, , Australia - Full Time

Skills Needed
Project Management, Program Management, Employee Engagement, Organizational Development, Stakeholder Management, Written Communication, Verbal Communication, Employee Onboarding, People Matter Employee Survey, Results Analysis, Action Planning, Culture Embedding

Specialization
Requires tertiary qualifications in human resources, organizational psychology, or organizational development. Candidates must have strong project management capabilities and experience coordinating deliverables in dynamic environments.

Experience Required
Minimum 5 year(s)

Principal Investigator at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Building Surveying, Regulatory Investigations, Compliance Auditing, Legislative Interpretation, Report Writing, Evidence Gathering, Procedural Fairness, People Leadership, Risk Management, Stakeholder Management

Specialization
Candidates must have substantial experience in building certification or conducting investigations of registered certifiers. Required qualifications include a tertiary building surveying qualification and a Certificate IV in Government Investigations.

Experience Required
Minimum 10 year(s)

Principal Investigator at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Building Surveying, Regulatory Investigations, Compliance Auditing, Legislative Interpretation, Evidence Gathering, Report Writing, Procedural Fairness, Stakeholder Management, People Leadership, Risk Assessment, Case Management, Legal Compliance

Experience Required
Minimum 10 year(s)

Senior Revenue and Debt Management Lead at myCareer - NSW Government

Orange, New South Wales, Australia - Full Time

Skills Needed
Accounts Receivable, Debt Management, Workforce Planning, Sap, Myworkzone, Financial Governance, Stakeholder Management, Performance Management, Financial Controls, Audit Compliance, Operational Reporting, Team Leadership, Billing, Reconciliations, Collections, Continuous Improvement

Specialization
Requires extensive experience leading Accounts Receivable operations in complex or shared services environments with strong proficiency in SAP. Must demonstrate proven ability in team mentoring, analytical problem solving, and maintaining financial governance standards.

Experience Required
Minimum 10 year(s)

Policy Advisor - Energy and Climate at myCareer - NSW Government

, , Australia - Full Time

Skills Needed
Energy Policy, Climate Change Policy, Strategic Advice, Stakeholder Engagement, Speech Writing, Briefing Preparation, Legislative Support, Political Astuteness, Relationship Management, Government Liaison, Policy Reform, Written Communication, Verbal Communication, Organization, Problem Solving, Public Sector Experience

Specialization
Requires a strong understanding of energy or climate change policy and excellent communication skills, including speech writing. Experience in government, public service, or politics is highly regarded, along with the ability to work in a fast-paced, politically sensitive environment.

Experience Required
Minimum 2 year(s)

Senior Risk and Business Continuity Advisor at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Enterprise Risk Management, Business Continuity Planning, Business Impact Analysis, Risk Assessment, Control Assessment, Stakeholder Engagement, Governance, Compliance, Emergency Management, Analytical Thinking, Problem Solving, Reporting, Legislative Interpretation, Strategic Risk Monitoring, Organizational Resilience, Risk Culture Embedding

Specialization
Requires relevant qualifications or equivalent experience in risk management, business continuity, or a related discipline. Candidates must demonstrate strong capability in applying risk frameworks, interpreting legislation, and engaging stakeholders to influence outcomes.

Experience Required
Minimum 5 year(s)

Senior Cyber Security Engineer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Aws, Azure, Windows, Unix, Hypervisors, Cyber Security, Infrastructure Security, Problem Solving, Stakeholder Engagement, Project Management, Technical Documentation, Vulnerability Mitigation

Specialization
Candidates must be able to obtain Baseline Security clearance and hold certifications in IT, Cyber Security, or cloud systems. Strong technical expertise in Azure, AWS, and various operating systems, combined with excellent stakeholder management skills, is required.

Experience Required
Minimum 5 year(s)

Director Policy, Engagement and Places at myCareer - NSW Government

, , Australia - Full Time

Skills Needed
Strategic Leadership, Policy Development, Stakeholder Engagement, Grants Management, Program Management, Executive Communication, Financial Management, Risk Management, People Leadership, Governance, Performance Monitoring, Strategic Planning, Evidence Based Advice, Ecosystem Engagement, Evaluation, Collaboration

Specialization
Requires demonstrated experience in leading complex policy initiatives, managing grants/funding programs, and providing high-level advice to senior executives and Ministers. Must be a collaborative leader capable of managing high-performing teams in fast-paced, sensitive environments.

Experience Required
Minimum 10 year(s)

Project Officer at myCareer - NSW Government

Parramatta, New South Wales, Australia - Full Time

Skills Needed
Project Coordination, Stakeholder Engagement, Administration, Program Support, Report Writing, Communication, Governance Processes, Problem Solving, Sharepoint, Project Tracking, Detail Orientation, Time Management

Specialization
Requires experience in project coordination or administration with strong organizational and communication skills. Proficiency in SharePoint and the ability to manage competing priorities in a fast-paced environment are essential.

Experience Required
Minimum 2 year(s)

Senior Corporate Governance, Policy & Risk Officer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Risk Management, Corporate Governance, Compliance, Audit, Cyber Security, Fraud Control, Gipa Act, Privacy Information Disclosure Act, Stakeholder Engagement, Analytical Skills, Framework Design, Assurance Processes, Communication, Strategic Planning, Data Interpretation, Reporting

Specialization
Requires extensive experience in risk management, governance, and compliance within complex environments, specifically regarding GIPA and Privacy processes. Must possess strong analytical skills and the ability to influence stakeholders to drive governance practices.

Experience Required
Minimum 5 year(s)

Quick Lube Technician - State of the Art - Brand New Facility at Techfaya Innovations Pvt Ltd

Sheboygan, Wisconsin, United States - Full Time

Skills Needed
Multi Point Inspection, Fluid Level Inspection, Tire Pressure Checks, Tire Replacement, 4 Wheel Alignment, Fluid Flushes, Hunter Equipment Operation, Multitasking, Safety Mindset, Work Ethic

Specialization
Candidates must possess a valid driver's license and a satisfactory driving record. Previous lube technician experience is valued, but the position is open to entry-level applicants.

Service Administrator- Youth Residential Services (Statewide, MT) at Aware Inc.

Missoula, Montana, United States - Full Time

Skills Needed
Administrative Supervision, Staff Supervision, Billing Management, Case Management, Licensing Compliance, Medicaid Standards, Policy Development, Outcome Data Reporting, Community Liaison, Human Resources Management, Crisis Management, Electronic Health Records, Critical Thinking, Problem Solving, Interpersonal Communication, Goal Setting

Specialization
Requires a Master's degree in Business or Human Services, or a Bachelor's degree with three years of documented supervisory experience. Must possess a strong administrative understanding of mental health and social service programs.

Experience Required
Minimum 2 year(s)

Manager, Information Management at myCareer - NSW Government

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

173174.0

Posted On

07 Jul, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Management, GIPA, Privacy Legislation, Records Management, Internal Review Decisions, Leadership, Regulatory Compliance, Policy Design, Risk Assessment, Stakeholder Management, Strategic Advice, Operational Maturity

Industry

Government Administration

Description

MANAGER, INFORMATION MANAGEMENT Clerk Grade: 11/12 Employment Type: Temporary – 12 months opportunity Base salary: $149,739 – $173,174 per annum plus superannuation Located in Sydney CBD – Gosford or Sydney (hybrid work available) An exciting temporary opportunity has arisen in NSW Fair Trading for a Manager Information Management, within the Governance, Assurance and Performance Branch. Be Part of the Future of Fair Trading NSW Fair Trading is working to ensure safe marketplaces for goods, services and homes across New South Wales. At NSW Fair Trading, we’ve been on an exciting journey of transformation - reimagining how we deliver for the people and communities of NSW. Through our recent organizational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive. We’re creating a more modern, responsive and risk‑based Fair Trading - one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve. This next phase brings new and exciting opportunities to join us in shaping the new way - where you can help design smarter regulation, improve customer experiences, and make a real difference for the people of NSW. If you’re someone who: Thinks deeply about the needs of people and communities Is motivated by great outcomes, not just processes Wants to be part of an organization that’s transforming how consumer protection regulation works …then there’s a place for you in our future. Join us as we build a Fair Trading that’s fit for the future - one that’s customer‑centred, evidence‑driven, and proudly focused on public value. About the Role As Manager, Information Management, you will lead the NSW Fair Trading team responsible for: - GIPA (information access) - Privacy and records management - Internal review decisions (under the Administrative Decisions Review Act). This is a hands-on leadership role. You will maintain a deep understanding of all functions and step in when required to ensure quality, compliance and delivery. You will provide trusted, practical advice to senior leaders on navigating regulatory obligations, including in complex, sensitive and high-risk matters. You will translate complex legislative requirements into clear, operational practices, designing and embedding policies, procedures and guidance to support consistent and compliant delivery. Success in this role means: - Meeting legislative timeframes - Lifting capability and confidence across the business - Ensuring information management enables, rather than delays, delivery - Balancing regulatory integrity with customer-focused outcomes. About the Team The Information Management team enables Fair Trading to operate confidently, responsibly and with impact. The team partners with executives and business units across right to information, privacy, records and reviewable decisions. You will lead a high-performing team of specialists, building capability and strengthening delivery confidence across the organisation. Your responsibilities will include - Lead the team to deliver high-quality outcomes on complex, sensitive and non-routine matters - Manage all statutory obligations across GIPA, privacy, records and reviewable decisions, including making determinations and internal review decisions - Oversee privacy breaches and risk assessments, and lead incident and escalation frameworks to proactively manage compliance risks - Drive continuous improvement, using insights and data to strengthen systems, capability and operational maturity About You You are a subject matter expert in information management with strong leadership capability. You bring: - Demonstrated experience applying GIPA, privacy and records legislation - Strong judgement and the ability to navigate complexity and competing priorities - Credibility with senior leaders and the ability to provide clear, practical advice - You know when to hold the line and when to help the business find pragmatic solutions. - As a leader, you build capability, confidence and critical thinking in your team, and operate with integrity and calm judgement under pressure. - You believe information management should enable better outcomes, not slow them down, and you know how to make that real. Salary Grade 11/12, with the base salary for this role starting at $160,771 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Francis Wen via francis.wen@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Tuesday 21st of July, 2026 (at 9:59am) Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

Responsibilities

Lead the Information Management team overseeing GIPA, privacy, records management, and internal review decisions. Provide practical advice to senior leaders and translate complex legislative requirements into operational practices.

Manager, Information Management at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Manager Practice Development and Continuous Improvement at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Project Support Officer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Principal Lawyer (Litigation) at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Manager Data Architecture & Engineering at myCareer - NSW Government

, , Australia - Full Time

Experience Required
Minimum 10 year(s)

Accountant at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Customer Service Representative at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Communication Skills, Attention To Detail, Digital Literacy, Privacy And Confidentiality, Conflict Resolution, Empathy, Collaboration, Adaptability, Professionalism

Policy Manager at myCareer - NSW Government

Mangrove Mountain, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Partner Culture & Engagement at myCareer - NSW Government

, , Australia - Full Time

Experience Required
Minimum 5 year(s)

Principal Investigator at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Principal Investigator at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Senior Revenue and Debt Management Lead at myCareer - NSW Government

Orange, New South Wales, Australia - Full Time

Experience Required
Minimum 10 year(s)

Policy Advisor - Energy and Climate at myCareer - NSW Government

, , Australia - Full Time

Experience Required
Minimum 2 year(s)

Senior Risk and Business Continuity Advisor at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Senior Cyber Security Engineer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Director Policy, Engagement and Places at myCareer - NSW Government

, , Australia - Full Time

Experience Required
Minimum 10 year(s)

Project Officer at myCareer - NSW Government

Parramatta, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Senior Corporate Governance, Policy & Risk Officer at myCareer - NSW Government

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Quick Lube Technician - State of the Art - Brand New Facility at Techfaya Innovations Pvt Ltd

Sheboygan, Wisconsin, United States - Full Time

Specialization
Candidates must possess a valid driver's license and a satisfactory driving record. Previous lube technician experience is valued, but the position is open to entry-level applicants.

Service Administrator- Youth Residential Services (Statewide, MT) at Aware Inc.

Missoula, Montana, United States - Full Time

Experience Required
Minimum 2 year(s)