Job no: 550028
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

POSITION SUMMARY

The Fowler College of Business at San Diego State University is hiring an Academic Advisor Assistant to support undergraduate student success in our Center for Student Success. This entry-level role offers hands-on experience in academic advising within a collaborative, student-focused team.

Key Responsibilities:

• Advise Students: Provide academic guidance through appointments, group sessions, and virtual platforms.
• Manage Caseload: Support a group of prospective and current business students from entry to graduation.
• Support At-Risk Students: Help students facing academic challenges and connect them with campus resources.
• Collaborate: Contribute to advising policies and SDSU’s Coordinated Care network.
• Engage in Events: Assist with orientations, workshops, and college-wide programs.
• Flexible Schedule: Some evening and weekend hours required.

Why Join Us?

• Meaningful Impact: Help students navigate their academic journey and achieve their goals.
• Growth Opportunity: Build a strong foundation in academic advising with comprehensive training.
• Inclusive Culture: Work in a diverse, student-centered environment.
• Team Environment: Join a supportive and collaborative advising team.
• Campus Life: Experience the energy and resources of SDSU’s vibrant campus.

DEPARTMENT SUMMARY

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing). The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Center for Student Success, the Graduate Advising Office, the Partrick-Clayes Center for Career Development,the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.
The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 2,000 students/9,900 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.
Size of the Employing Unit-Center for Student Success in FCB:
One full-time Assistant Dean for Student Affairs
One full-time Director
Two full-time Co-Lead Academic Advisors
One full-time Academic Advisor for BSBA Online Degree Completion Program
Fourteen full-time Academic Advisors
One full-time Administrative Assistant
2-3 part-time Student Assistants
For more information regarding the Center for Student Success Department in Fowler College of Business, click here.

EDUCATION AND EXPERIENCE

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience.

KEY QUALIFICATIONS

• Comfortable presenting to groups of different sizes and with a range of backgrounds or perspectives.
• Experience working with a student population.
• Experience with MS Office (Word, Excel, and PowerPoint), and Google Workspace (Gmail, Chat, Drive, Docs, Sheets, Slides, Forms, etc.).
• Effective interpersonal and customer service skills to build and maintain positive working relationships with a wide range of individuals and groups.
• Ability to make and act on decisions that affect multiple programs.
• Understanding of general education and degree completion requirements at colleges or universities is preferred.
• Experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office is preferred.
• Familiarity in higher education systems such as student information systems, degree evaluation tools, and advising or student support platforms—or a willingness to learn similar systems is preferred.

EQUAL OPPORTUNITY AND EXCELLENCE IN EDUCATION AND EMPLOYMENT

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

• Advise Students: Provide academic guidance through appointments, group sessions, and virtual platforms.
• Manage Caseload: Support a group of prospective and current business students from entry to graduation.
• Support At-Risk Students: Help students facing academic challenges and connect them with campus resources.
• Collaborate: Contribute to advising policies and SDSU’s Coordinated Care network.
• Engage in Events: Assist with orientations, workshops, and college-wide programs.
• Flexible Schedule: Some evening and weekend hours required