We are seeking an experienced, discreet, and highly organized Household/Estate Manager to oversee the daily operations of a embassy style residence in Ottawa. The ideal candidate will be a proactive problem-solver with a strong background in household or estate management, capable of maintaining the highest standards of service and professionalism.

REQUIREMENTS

• Executive Household Experience
• Technologically savvy.
• Consistent access to own reliable vehicle.
• Valid DL and passport, legally entitled to work in Canada.
• Punctual, excellent time management, pro-active, organized, efficient, attention to fine details.
• Team leader and collaborates well with other staff for a positive outcome.
• Strong respect for boundaries, diplomacy, discretion, and confidentiality.

PRIORITIES/RESPONSIBILITIES:

• Manage household schedules and calendars.
• Supervise, train and support housekeeping staff.
• Management and purchasing of household inventories in coordination with other staff.
• Ensure all household mechanical, HVAC, plumbing, and equipment fixtures are in good working order and maintain regular maintenance schedules and logbooks.
• Booking and supervision of home maintenance.
• Daily property walkthroughs.
• Ensuring Household security protocol is strictly followed.
• Troubleshoot smart home technology, WIFI and entertainment system as well as home computers.

TASKS:

• Direct and manage staff at the residence.
• Coordinate light, heavy, and seasonal cleaning, including interior of residential premises and exterior property or the supervision of others retained to perform any such cleaning activities.
• Ensure cleanliness, good repair and organization of garages or other buildings on the property including all garbage and other debris of any nature and ensuring conveyance to the roadside curb for municipal pick up.
• Coordinate and undertake miscellaneous errands.
• Coordinate light gardening, including watering of areas outside and within the interior of the residence.
• Occasional management of motor vehicles.
• Conduct regular review and inspections of the property, identifying all maintenance and repair projects of any nature at or about the residential premises including surrounding property.
• Conduct regular inspections and troubleshooting to ensure proper and efficient operations of HVAC, boiler and all mechanical systems, audio, video, smart home technology, security communications, computer and all other systems, swimming pool, irrigation, and all other installations in the residential premises and on their surrounding property.
• Procure and supervise general handymen and other service providers necessary for the repairs and maintenance to all installations and systems including but not limited to HVAC, plumbing, and any other mechanical systems, Crestron Smart Home, security communications, audio/visual, communications and all other systems installed in the residential premises and surrounding property.
• Procure, manage, and supervise all household deliveries.
• Coordinate residential premises maintenance, both interior and exterior including communications with scheduling and general management and supervision of various trades and service providers in respect to snow removal, interior and exterior repairs, maintenance, related work.
• Report of any, and all work or other related activity being undertaken within the residential premises or on the surrounding property in addition to day-to-day operations.
• Use and understand technology, household security system.
• Training and instruction of staff.
• Coordinate assistance with entertaining and functions as required.
• Ensure security of home which shall include securing of doors, windows, and alarm.
• Other duties as may be assigned from time to time.