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State Government Of Victoria Jobs overseas

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Trust & Estate Settlement Officer III at Baird
Louisville, Kentucky, United States - Full Time
Skills Needed
Trust Administration, Estate Settlement, Client Service, File Management, Communication, Analytical Skills, Organizational Skills, Time Management, Collaboration, Problem Solving, Tax Filing, Records Management, Asset Management, Meeting Coordination, Data Management, Technology Proficiency
Specialization
Candidates should have extensive expertise in trust administration and estate settlement, with a minimum of 5-7 years of experience. A high school diploma is required, with a paralegal or post-secondary degree preferred.
Experience Required
Minimum 5 year(s)
General Manager(04754) - 799 State St. at Domino's Pizza LLC
Pottstown, Pennsylvania, United States - Full Time
Skills Needed
Equipment Operation, Inventory Management, Customer Service, Order Processing, Communication Skills, Mathematical Skills, Motor Coordination, Computer Skills, Navigation Skills, Cleaning, Product Preparation, Delivery, Verbal Skills, Written Skills, Telephone Skills, Time Management
Specialization
Candidates must possess strong communication skills and the ability to perform basic mathematical operations. They should also be capable of navigating delivery areas and handling products safely.
State Manager, Charitable Gaming, Ohio at Arrow International, Inc.
Brooklyn, Ohio, United States - Full Time
Skills Needed
Sales Leadership, Account Management, Operations, Business Growth, Strategic Planning, Analytical Skills, Communication Skills, Relationship Building, Team Development, Compliance, Gaming Regulations, Integrity, Trust, Work Ethic, Coaching, Training
Specialization
Candidates should have over 5 years of experience in sales leadership, account management, or operations, preferably in charitable gaming or related industries. Strong analytical, communication, and relationship-building skills are essential.
Experience Required
Minimum 5 year(s)
Administrative Assistant - Real Estate at Al Marwan Group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Administrative Support, Communication Skills, Organizational Skills, Interpersonal Skills, Attention To Detail, Multitasking, Bilingual, Google Workspace, Real Estate Experience, Document Management, Meeting Coordination, Report Preparation, Client Liaison, Contract Management, Proactive Attitude, Flexibility
Specialization
Candidates should have a bachelor's degree or relevant qualification and 2-3 years of experience in the real estate industry. Fluency in English and Arabic, along with strong organizational and communication skills, is required.
Experience Required
Minimum 2 year(s)
ADA/Leaves Coordinator - Cal State LA at Another Source
, California, United States - Full Time
Skills Needed
Ada Interactive Process, Employee Leave Programs, Disability Accommodations, Leave Administration, Regulatory Compliance, Policy Interpretation, Data Analysis, Report Preparation, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Microsoft Office Proficiency, Case Management, Stakeholder Partnership
Specialization
Candidates must possess a Bachelor's degree or equivalent experience, along with administrative experience involving policy analysis and improvement. Required knowledge includes the ADA interactive process and federal/state leave laws, supported by strong analytical, organizational, and communication skills.
Experience Required
Minimum 2 year(s)
General Manager (01070) 825 S State Rd at Domino's Pizza LLC
Davison, Michigan, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability, Communication Skills, Driving, Teamwork
Specialization
Candidates should possess skills in judgment, math, and multitasking. Responsibilities include staffing, paperwork, customer service, and maintaining store cleanliness.
State Tested Nursing Assistant (STNA) at Legacy Health Services
Wickliffe, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Communication, Relationship Building
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this position.
Assistant Manager(03992) - 61 State Rd at Domino's Pizza LLC
Princeton, New Jersey, United States - Full Time
Skills Needed
Customer Service, Supervision, Food Preparation, Complaint Handling, Team Management
Specialization
Experience in customer service and food preparation is likely beneficial. Ability to manage a team and resolve complaints is essential.
Accounting Manager, Real Estate Funds at BNY
Los Angeles, California, United States - Full Time
Skills Needed
Accounting, Financial Reporting, Internal Controls, Client Interaction, Audit Assistance, Gaap, Ifrs, Public Accounting, Yardi
Specialization
A bachelor's degree or equivalent experience is required, along with 5+ years of experience in financial services. Knowledge of GAAP, IFRS, and public accounting experience is preferred, along with prior experience using YARDI.
Experience Required
Minimum 5 year(s)
Assistant Manager(03992) - 61 State Rd at Domino's Pizza LLC
Princeton, New Jersey, United States - Full Time
Skills Needed
Supervision, Customer Service, Food Preparation, Complaint Handling
Specialization
The position requires the ability to manage and oversee both customer-facing staff and delivery personnel. A key requirement is the capacity to handle food preparation tasks and address customer dissatisfaction professionally.
Experience Required
Minimum 2 year(s)
Lettings Negotiator - Harrods Estates at Harrods Limited
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Lettings Negotiation, Customer Service, Market Knowledge, Relationship Building, Negotiation Skills, Communication Skills, Interpersonal Skills, Property Management, Tenancy Processes, High Net Worth Client Interaction, Local Trends Awareness, Sales Skills, Team Collaboration, Attention To Detail, Fluency In Arabic
Specialization
Candidates should have a minimum of three years’ experience in Prime Central London lettings and possess excellent communication and negotiation skills. A detailed understanding of lettings legislation and a full UK Driving License are also required.
Experience Required
Minimum 5 year(s)
Relocation and Estate Sale Team Member at Caring Transitions
Roseville, Minnesota, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Independence, Teamwork, Compassion, Communication, Organization, Attention To Detail, Flexibility, Prioritization, Adaptability, Time Management, Physical Stamina, Clutter Management, Safety Awareness
Specialization
Candidates must demonstrate compassion and respect for clients, possess strong communication skills, and be able to work in fast-paced environments. A valid driver's license and the ability to undergo a background check are also required.
State Tested Nursing Assistant (STNA) at Legacy Health Services
Oregon, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Communication, Relationship Building, Respect, Kindness, Collaboration
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this role.
H&M Sales Advisor - Staten Island Mall at H&M Group
New York, New York, United States - Full Time
Skills Needed
Customer Service, Sales, Fashion Knowledge, Team Collaboration, Communication, Creativity, Flexibility, Decisiveness, Action Orientation
Specialization
Candidates should be passionate about fashion and motivated to provide great customer experiences. Previous sales or customer service experience in retail or related industries is preferred.
Content Manager (Remote) - Real Estate at MIRA CONSTRUCTION L.L.C
, , Serbia - Full Time
Skills Needed
Content Management, Content Briefs, Video Scripting, Copywriting, Social Media Content, Email Marketing, Whatsapp Campaigns, Advertising Content, Offline Marketing Materials, Product Understanding, Marketing Funnels, Customer Journeys, Automation Flows, Real Estate Market, English Proficiency
Specialization
Candidates must possess experience in the Dubai real estate market, strong copywriting skills, and a solid understanding of marketing funnels and customer journeys. A minimum English level of B2 is required for this fully remote role.
Experience Required
Minimum 2 year(s)
Content Manager (Remote) - Real Estate at MIRA CONSTRUCTION L.L.C
, , Kazakhstan - Full Time
Skills Needed
Content Management, Social Media Content, Email Marketing, Copywriting, Video Scripting, Content Briefs, Automation Flows, Marketing Funnels, Product Understanding, Customer Journeys, Real Estate Market
Specialization
Candidates must have experience in the Dubai real estate market, strong copywriting skills, and a solid understanding of marketing funnels and customer journeys. A minimum English level of B2+ is required for this fully remote role.
Experience Required
Minimum 2 year(s)
Delivery Driver (2537) - 854 State St at Domino's Pizza LLC
Newburgh, Indiana, United States - Full Time
Skills Needed
Customer Service, Delivery, Navigational Skills, Basic Math Skills, Teamwork, Safe Driving Record
Specialization
Candidates must be 18 or older with a valid driver's license and a safe driving record. A dependable, insured vehicle is required, along with navigational and basic math skills.
Experience Required
Minimum 2 year(s)
Post-mortem trust and estate paralegal at Marketing Pros
Greenville, South Carolina, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Written Communication, Verbal Communication, Estate Administration, Probate Law, Client Communication, Document Management, Electronic Filing, Meeting Coordination, Microsoft Office Suite, Team Collaboration, Trust Administration, Case File Management, Probate Document Preparation, Trust/Estate Inventories, Accountings Management
Specialization
Candidates must have an associate degree or paralegal certificate and a minimum of three years of paralegal experience in estate planning or probate law. Strong organizational skills, attention to detail, and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
State Tested Nursing Assistant (STNA) at Legacy Health Services
Parma, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Nursing Assistance, Relationship Building, Healthcare Collaboration
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this position.
State Tested Nursing Assistant (STNA) at Advanced Health Care of Henderson
Sharonville, Ohio, United States - Full Time
Skills Needed
Compassion, Patient Care, Clinical Skills, Communication, Teamwork, Mobility Assistance, Vital Signs Monitoring, Documentation, Infection Control, Training, Resident Engagement, Dining Services, Emotional Resilience, Safety Techniques, Organizational Skills, Time Management
Specialization
Candidates must have a current Ohio STNA license and CPR certification, with some experience in a healthcare setting preferred. Strong clinical skills and a commitment to high-quality, resident-centered care are essential.
Trust & Estate Settlement Officer III at Baird
Louisville, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Trust Administration, Estate Settlement, Client Service, File Management, Communication, Analytical Skills, Organizational Skills, Time Management, Collaboration, Problem-Solving, Tax Filing, Records Management, Asset Management, Meeting Coordination, Data Management, Technology Proficiency

Industry

Financial Services

Description
About the Role: At Baird Trust, our Estate Settlement Professionals play a vital role in guiding families through one of life’s most challenging transitions. We manage every aspect of settling a decedent’s personal and financial affairs—from collecting and safeguarding assets to paying estate expenses, filing tax returns, and distributing assets in accordance with the estate plan. Our team also serves as a central point of coordination among beneficiaries and the decedent’s financial, legal, and tax advisors. Throughout the process, we prioritize clear, transparent communication to ensure clients and beneficiaries feel informed and supported every step of the way. The Impact You’ll Make: Manages a book of client accounts including investment agent accounts, irrevocable trusts, IRAs, estate, administrative trust, and other account types, providing high quality estate and trust administration and service for high-net-worth clients. Leads client meetings and travels within a multi-state region. Knowledge of: tax filing for estates/trusts, recipient records, gifting of cash/securities, meeting material preparation, distribution processing (wires, checks, ACH), bill payment, records management, and assisting with online access. Intermediate knowledge of: asset transfers, account opening/closing, special assets, discretionary distributions, annual reviews. Participates in projects and/or provides oversight of new initiatives, systems, products/services and processes. Prompt attention to open items and tasks to be performed. Gather and utilize appropriate information and take urgent action in correcting problems and concerns. Schedules appointments, maintains calendar, and schedules and coordinates meetings, events and/or travel arrangements. Establishes, updates, and maintains files, and implements and maintains data management systems, as required. Secure and manage real and personal property assets of estates and/or trusts. Collaborate with attorneys, accountants, appraisers, realtors and other professionals. Assist in the preparation and review of federal and state estate and inheritance tax returns, gift tax returns, personal income tax returns, and fiduciary income tax returns. What You’ll Bring to Baird: Extensive expertise in trust administration and estate settlement, with practical experience working with trust documents, Wills, Codicils, and advanced trust accounting systems such as TrustDesk (preferred). Proficient in efficient file management and highly skilled in the Microsoft Office Suite. Demonstrated ability to consistently deliver outstanding client service and effectively utilize office technology and software for communication, organization, and collaboration. Strong customer care focus, with strengths in building positive relationships, creative problem-solving, and excelling in both planning and administrative tasks. Clear and articulate communicator—both written and verbal—capable of preparing impactful reports and correspondence for colleagues, clients, service providers, and families. Sharp analytical and research skills enable swift and accurate resolution of questions. Exceptional organizational abilities and time management skills support effective prioritization and consistent deadline achievement. Collaborative team player who drives shared goals and fosters a supportive work environment. Ensures all activities comply with legal, regulatory, and company standards, while handling data and numbers with precision. Educational/Previous Experience: High School diploma required. Paralegal or Post-secondary degree preferred. 5-7 years minimum experience in estate and/or trust administration. Licenses/Certifications: CTFA or JD a plus #LI-TA1 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law. Baird is an employee-owned, international financial services firm specializing in wealth management, capital markets, private equity and asset management. Our mission is straightforward. We strive “to provide the best financial advice and service to our clients and be the best place to work for all.” Our culture is like no other with extraordinary people who make Baird great for our clients and one another. Nationally recognized as a great place to work since 2004, we invite you to learn more about Baird, our culture and our people. Baird is committed to inclusion & diversity for our clients, our associates and the communities where we live and work. This commitment stems from our culture of integrity, genuine concern for others and respect for the individual. We view inclusion & diversity as an ongoing journey – one of shared responsibility, continuous improvement and a focus on progress. We invite you to join us as we work together to foster an environment where diversity unites rather than divides us.
Responsibilities
The Trust & Estate Settlement Officer III manages a book of client accounts, providing high-quality estate and trust administration for high-net-worth clients. They also collaborate with various professionals and assist in the preparation and review of tax returns.
Trust & Estate Settlement Officer III at Baird
Louisville, Kentucky, United States - Full Time
Skills Needed
Trust Administration, Estate Settlement, Client Service, File Management, Communication, Analytical Skills, Organizational Skills, Time Management, Collaboration, Problem Solving, Tax Filing, Records Management, Asset Management, Meeting Coordination, Data Management, Technology Proficiency
Specialization
Candidates should have extensive expertise in trust administration and estate settlement, with a minimum of 5-7 years of experience. A high school diploma is required, with a paralegal or post-secondary degree preferred.
Experience Required
Minimum 5 year(s)
General Manager(04754) - 799 State St. at Domino's Pizza LLC
Pottstown, Pennsylvania, United States - Full Time
Skills Needed
Equipment Operation, Inventory Management, Customer Service, Order Processing, Communication Skills, Mathematical Skills, Motor Coordination, Computer Skills, Navigation Skills, Cleaning, Product Preparation, Delivery, Verbal Skills, Written Skills, Telephone Skills, Time Management
Specialization
Candidates must possess strong communication skills and the ability to perform basic mathematical operations. They should also be capable of navigating delivery areas and handling products safely.
State Manager, Charitable Gaming, Ohio at Arrow International, Inc.
Brooklyn, Ohio, United States - Full Time
Skills Needed
Sales Leadership, Account Management, Operations, Business Growth, Strategic Planning, Analytical Skills, Communication Skills, Relationship Building, Team Development, Compliance, Gaming Regulations, Integrity, Trust, Work Ethic, Coaching, Training
Specialization
Candidates should have over 5 years of experience in sales leadership, account management, or operations, preferably in charitable gaming or related industries. Strong analytical, communication, and relationship-building skills are essential.
Experience Required
Minimum 5 year(s)
Administrative Assistant - Real Estate at Al Marwan Group
Sharjah, Sharjah Emirate, United Arab Emirates - Full Time
Skills Needed
Administrative Support, Communication Skills, Organizational Skills, Interpersonal Skills, Attention To Detail, Multitasking, Bilingual, Google Workspace, Real Estate Experience, Document Management, Meeting Coordination, Report Preparation, Client Liaison, Contract Management, Proactive Attitude, Flexibility
Specialization
Candidates should have a bachelor's degree or relevant qualification and 2-3 years of experience in the real estate industry. Fluency in English and Arabic, along with strong organizational and communication skills, is required.
Experience Required
Minimum 2 year(s)
ADA/Leaves Coordinator - Cal State LA at Another Source
, California, United States - Full Time
Skills Needed
Ada Interactive Process, Employee Leave Programs, Disability Accommodations, Leave Administration, Regulatory Compliance, Policy Interpretation, Data Analysis, Report Preparation, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Microsoft Office Proficiency, Case Management, Stakeholder Partnership
Specialization
Candidates must possess a Bachelor's degree or equivalent experience, along with administrative experience involving policy analysis and improvement. Required knowledge includes the ADA interactive process and federal/state leave laws, supported by strong analytical, organizational, and communication skills.
Experience Required
Minimum 2 year(s)
General Manager (01070) 825 S State Rd at Domino's Pizza LLC
Davison, Michigan, United States - Full Time
Skills Needed
Judgment, Math, Multitasking, Customer Service, Staffing, Inventory Control, Cash Control, Food Management, Attendance, Punctuality, Store Cleanliness, Marketing, Profitability, Communication Skills, Driving, Teamwork
Specialization
Candidates should possess skills in judgment, math, and multitasking. Responsibilities include staffing, paperwork, customer service, and maintaining store cleanliness.
State Tested Nursing Assistant (STNA) at Legacy Health Services
Wickliffe, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Communication, Relationship Building
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this position.
Assistant Manager(03992) - 61 State Rd at Domino's Pizza LLC
Princeton, New Jersey, United States - Full Time
Skills Needed
Customer Service, Supervision, Food Preparation, Complaint Handling, Team Management
Specialization
Experience in customer service and food preparation is likely beneficial. Ability to manage a team and resolve complaints is essential.
Accounting Manager, Real Estate Funds at BNY
Los Angeles, California, United States - Full Time
Skills Needed
Accounting, Financial Reporting, Internal Controls, Client Interaction, Audit Assistance, Gaap, Ifrs, Public Accounting, Yardi
Specialization
A bachelor's degree or equivalent experience is required, along with 5+ years of experience in financial services. Knowledge of GAAP, IFRS, and public accounting experience is preferred, along with prior experience using YARDI.
Experience Required
Minimum 5 year(s)
Assistant Manager(03992) - 61 State Rd at Domino's Pizza LLC
Princeton, New Jersey, United States - Full Time
Skills Needed
Supervision, Customer Service, Food Preparation, Complaint Handling
Specialization
The position requires the ability to manage and oversee both customer-facing staff and delivery personnel. A key requirement is the capacity to handle food preparation tasks and address customer dissatisfaction professionally.
Experience Required
Minimum 2 year(s)
Lettings Negotiator - Harrods Estates at Harrods Limited
City of Westminster, England, United Kingdom - Full Time
Skills Needed
Lettings Negotiation, Customer Service, Market Knowledge, Relationship Building, Negotiation Skills, Communication Skills, Interpersonal Skills, Property Management, Tenancy Processes, High Net Worth Client Interaction, Local Trends Awareness, Sales Skills, Team Collaboration, Attention To Detail, Fluency In Arabic
Specialization
Candidates should have a minimum of three years’ experience in Prime Central London lettings and possess excellent communication and negotiation skills. A detailed understanding of lettings legislation and a full UK Driving License are also required.
Experience Required
Minimum 5 year(s)
Relocation and Estate Sale Team Member at Caring Transitions
Roseville, Minnesota, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Independence, Teamwork, Compassion, Communication, Organization, Attention To Detail, Flexibility, Prioritization, Adaptability, Time Management, Physical Stamina, Clutter Management, Safety Awareness
Specialization
Candidates must demonstrate compassion and respect for clients, possess strong communication skills, and be able to work in fast-paced environments. A valid driver's license and the ability to undergo a background check are also required.
State Tested Nursing Assistant (STNA) at Legacy Health Services
Oregon, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Communication, Relationship Building, Respect, Kindness, Collaboration
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this role.
H&M Sales Advisor - Staten Island Mall at H&M Group
New York, New York, United States - Full Time
Skills Needed
Customer Service, Sales, Fashion Knowledge, Team Collaboration, Communication, Creativity, Flexibility, Decisiveness, Action Orientation
Specialization
Candidates should be passionate about fashion and motivated to provide great customer experiences. Previous sales or customer service experience in retail or related industries is preferred.
Content Manager (Remote) - Real Estate at MIRA CONSTRUCTION L.L.C
, , Serbia - Full Time
Skills Needed
Content Management, Content Briefs, Video Scripting, Copywriting, Social Media Content, Email Marketing, Whatsapp Campaigns, Advertising Content, Offline Marketing Materials, Product Understanding, Marketing Funnels, Customer Journeys, Automation Flows, Real Estate Market, English Proficiency
Specialization
Candidates must possess experience in the Dubai real estate market, strong copywriting skills, and a solid understanding of marketing funnels and customer journeys. A minimum English level of B2 is required for this fully remote role.
Experience Required
Minimum 2 year(s)
Content Manager (Remote) - Real Estate at MIRA CONSTRUCTION L.L.C
, , Kazakhstan - Full Time
Skills Needed
Content Management, Social Media Content, Email Marketing, Copywriting, Video Scripting, Content Briefs, Automation Flows, Marketing Funnels, Product Understanding, Customer Journeys, Real Estate Market
Specialization
Candidates must have experience in the Dubai real estate market, strong copywriting skills, and a solid understanding of marketing funnels and customer journeys. A minimum English level of B2+ is required for this fully remote role.
Experience Required
Minimum 2 year(s)
Delivery Driver (2537) - 854 State St at Domino's Pizza LLC
Newburgh, Indiana, United States - Full Time
Skills Needed
Customer Service, Delivery, Navigational Skills, Basic Math Skills, Teamwork, Safe Driving Record
Specialization
Candidates must be 18 or older with a valid driver's license and a safe driving record. A dependable, insured vehicle is required, along with navigational and basic math skills.
Experience Required
Minimum 2 year(s)
Post-mortem trust and estate paralegal at Marketing Pros
Greenville, South Carolina, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Written Communication, Verbal Communication, Estate Administration, Probate Law, Client Communication, Document Management, Electronic Filing, Meeting Coordination, Microsoft Office Suite, Team Collaboration, Trust Administration, Case File Management, Probate Document Preparation, Trust/Estate Inventories, Accountings Management
Specialization
Candidates must have an associate degree or paralegal certificate and a minimum of three years of paralegal experience in estate planning or probate law. Strong organizational skills, attention to detail, and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
State Tested Nursing Assistant (STNA) at Legacy Health Services
Parma, Ohio, United States - Full Time
Skills Needed
Compassion, Team Spirit, Caregiving, Nursing Assistance, Relationship Building, Healthcare Collaboration
Specialization
An STNA license in the State of Ohio is required. A caring heart and team spirit are essential for this position.
State Tested Nursing Assistant (STNA) at Advanced Health Care of Henderson
Sharonville, Ohio, United States - Full Time
Skills Needed
Compassion, Patient Care, Clinical Skills, Communication, Teamwork, Mobility Assistance, Vital Signs Monitoring, Documentation, Infection Control, Training, Resident Engagement, Dining Services, Emotional Resilience, Safety Techniques, Organizational Skills, Time Management
Specialization
Candidates must have a current Ohio STNA license and CPR certification, with some experience in a healthcare setting preferred. Strong clinical skills and a commitment to high-quality, resident-centered care are essential.