COME JOIN THE BURNT ENDS HOSPITALITY GROUP!

Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.
We’re now growing and opening a brand new outlet in Jewel! As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.

JOB REQUIREMENTS:

• Possess 2-3 years of F&B service experience
• No minimum cert required
• Possess good communication & interpersonal skills.
• Able to work independently and as a team.
• 5 day work week (44 hours per week)

• Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
• Plan continuous improvement activities within the outlet
• Deploy customer service standards within the outlet to drive organisation’s customer experience goal
• Monitor team’s adherence to the organisation’s food waste management Standard Operating Procedures (SOPs)
• Perform audit on staff adherence with the organisation’s personal, food and beverage hygiene standards
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Greet customers as they arrive and showing them to their table
• Promote sales and be familiar with promotions and menu
• Coordinate food service between kitchen and service crew
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Supervise and train the service staff to Restaurant standards of excellence
• Any other appropriate duties and responsibilities as assigned