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Manager, IT Services at Medic Management Group LLC
Beachwood, Ohio, United States - Full Time
Skills Needed
Vendor Management, Project Management, Office 365 Administration, Data Analytics, Power Bi Reporting, Sql, Cybersecurity, Cloud Based Technologies, Help Desk Management, Automation, Compliance, Disaster Recovery, Business Continuity, Problem Solving, Analytical Skills, Communication Skills
Specialization
Candidates must have a bachelor's degree in a related field and at least 10 years of IT experience, including 5 years in a leadership role. Strong skills in Office 365, SQL, project management, and vendor management are essential.
Experience Required
Minimum 10 year(s)
Office Services Aide at NEW MEXICO HIGHLANDS UNIVERSITY
, , - Full Time
Skills Needed
Customer Service, Communication Skills, First Aid Certification, Cpr Certification, Defensive Driving Certification, Fitness Equipment Oversight, Safety Procedures, Emergency Response, Organization, Team Support
Specialization
Candidates must be currently enrolled as an NMHU student and possess or be willing to obtain First Aid and CPR/AED certification. Strong customer service and communication skills are essential, along with the ability to lift fitness equipment up to 100 lbs.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Hotel Front Office Operations, Communication Skills, Fluency In English, Shift Work, Weekend Work, Public Holiday Work, Computer Skills, Ms Office, Property Management Systems
Specialization
A strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Guest Services Agent at HIND Management
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Guest Service, Teamwork, Attention To Detail, Flexibility, Communication, Problem Solving, Clerical Skills, Customer Relations, Time Management, Multitasking, Maintenance Skills, Organizational Skills, Professional Development, Hospitality Knowledge, Reception Skills, Tour Booking Assistance
Specialization
Candidates should have at least two years of relevant experience or NZQF level 2 or 3 qualifications. They must demonstrate exceptional attention to detail, a positive attitude, and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Guest Services Agent at HIND Management
Kaikōura, Canterbury, New Zealand - Full Time
Skills Needed
Guest Service, Team Work, Attention To Detail, Flexibility, Customer Service, Problem Solving, Communication, Time Management, Maintenance Skills, Tour Booking Assistance, Approachability, Professional Development, Vehicle Parking, Public Area Inspection, Guest Relations, Yield Management
Specialization
Candidates should have a minimum of one year of customer service or hospitality experience and a full driver's license. They must also demonstrate a commitment to professional development and possess exceptional attention to detail.
Credit Services Lead at Bega Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Accounts Receivable, Collections, Credit Assessment, Stakeholder Management, Problem Solving, Communication, Organizational Skills, Continuous Improvement, Credit Insurance, Fmcg Experience, Retail Experience
Specialization
Experienced leader with managing Credit or Accounts Receivable teams in a complex environment. Strong knowledge of credit-related laws and policies is essential.
Experience Required
Minimum 5 year(s)
Services Architect 3 at Datadog
Singapore, , Singapore - Full Time
Skills Needed
Devops Monitoring, Technical Solutions, Cloud Platforms, Aws, Azure, Gcp, Compute Technologies, Docker, Kubernetes, Config Management, Iac, Ci/Cd Tools, Programming, Scripting, Java, Python, Terraform
Specialization
Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems is required. Candidates should have hands-on experience with cloud platforms and programming/scripting languages.
Experience Required
Minimum 5 year(s)
Food Services Leader at Pilot Company
Haubstadt, Indiana, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivation, Communication, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Monroe, Michigan, United States - Full Time
Skills Needed
Customer Service, Supervising Employees, General Operations, Self Motivated, Store Operations Knowledge, Quality Assurance, Calculator Proficiency, Computer Proficiency, Teamwork, Flexible Scheduling
Specialization
Candidates must possess incredible customer service skills and be self-motivated to assist management in keeping facilities well-maintained and running smoothly. Required qualifications include previous restaurant operations knowledge, proficiency with basic equipment like calculators and computers, and the ability to work a flexible schedule including nights, days, weekends, and holidays.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Reservations, Guest Registration, Guest Enquiries, Communication Skills, English Fluency, Shift Work, Computer Skills, Ms Office, Property Management Systems
Specialization
Candidates must possess a strong focus on customer service and excellent communication skills, with fluency in English being mandatory. Prior experience in hotel front office operations and computer skills in MS Office are preferred.
Guest Services Agent at Filinvest Group
Lapu-Lapu, Central Visayas, Philippines - Full Time
Skills Needed
Guest Services, Communication Skills, Tech Savvy, Team Collaboration, Customer Satisfaction, Problem Solving
Specialization
Candidates must have a bachelor's degree and at least 1-2 years of work-related experience. Good communication skills and being tech-savvy are also required.
Guest Services Agent at Pyramid Global Hospitality
Raleigh, North Carolina, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, Engagement, Hospitality, Attention To Detail, Multitasking, Positive Attitude, Time Management, Guest Relations, Adaptability, Interpersonal Skills, Organizational Skills, Service Orientation, Cultural Awareness
Specialization
Candidates should have at least one year of customer service experience with high guest interaction and a valid driver's license. A pleasant personality, problem-solving skills, and the ability to work in a team are essential.
Food Services Leader at Pilot Company
Childress, Texas, United States - Full Time
Skills Needed
Supervising Employees, General Operations, Customer Service, Self Motivated, Store Operations Knowledge, Quality Assurance, Teamwork, Calculator Proficiency, Computer Proficiency, Flexible Scheduling
Specialization
Candidates must possess incredible customer service skills and be self-motivated, ready to assist management. Required qualifications include previous experience or knowledge of restaurant operations and proficiency with a calculator and computer.
Guest Services Agent at Resolute Road Hospitality
Tigard, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Mathematical Aptitude, Emergency Procedures, Time Management, Multicultural Communication, Sales, Inventory Management, Complaint Resolution, Professionalism, Attention To Detail
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not required.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Reservations, Guest Service, Problem Solving, Computer Skills, Property Management Systems, Shift Work
Specialization
A strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Food Services Leader at Pilot Company
Stratford, Texas, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Communication, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Winnsboro, South Carolina, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Agent at Resolute Road Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Multitasking, Emergency Procedures, Time Management, Attention To Detail, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
Candidates should have knowledge of front desk operations and guest services, with proficiency in English. A high school diploma or GED is required, and previous hospitality experience is preferred but not mandatory.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Mathematical Aptitude, Emergency Procedures, Time Management, Multicultural Communication, Attention To Detail, Sales Promotion, Inventory Management, Professional Appearance
Specialization
A high school diploma or GED is required, along with TIPS certification. Previous hospitality experience is preferred but not required.
Manager, IT Services at Medic Management Group LLC
Beachwood, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vendor Management, Project Management, Office 365 Administration, Data Analytics, Power BI Reporting, SQL, Cybersecurity, Cloud-Based Technologies, Help Desk Management, Automation, Compliance, Disaster Recovery, Business Continuity, Problem Solving, Analytical Skills, Communication Skills

Industry

Hospitals and Health Care

Description
Description Description: The IT Manager will oversee and manage relationships with IT vendors delivering critical services such as managed network, Office 365 administration, data analytics, automation, and Power BI reporting. This role also includes direct management of internal IT staff to ensure efficient support for end-users. Strong project management skills are essential to drive technology initiatives, optimize vendor performance, and align IT operations with organizational strategic goals and initiatives. Responsibilities: Vendor Management: Source, evaluate, negotiate, select, and manage contracts with IT vendors providing managed network, Office 365, and analytics services. Monitor and manage vendor performance against SLAs and ensure compliance with security and regulatory standards. Conduct regular vendor reviews and risk assessments to optimize cost and service quality. Help Desk Management: Manage internal help desk staff to include, but not limited to; providing guidance, training, mentorship, and performance management. Ensure timely resolution of user issues and maintain high customer satisfaction. Implement policies and best practices for ticketing, escalation, and reporting. Technology Oversight: Manage internal IT data system staff to include, but not limited to; providing guidance, training, mentorship and performance management. Oversee implementation and maintenance of Office 365, Teams, and related collaboration tools. Responsible for oversight of the integration of data analytics and automation platforms, including Power BI reporting solutions. Ensure network infrastructure operates securely and efficiently. Write and optimize SQL code to prepare, join, and validate data from multiple sources, ensuring accuracy and performance in reporting models. Leverage Power BI to design dashboards and automate data workflows for operational reporting Project Management: Lead IT projects from planning through execution to include; project action items, ownership, ensuring timelines, budgets, and quality standards are met. Develop project plans, track milestones, manage project teams, and communicate progress to stakeholders. Strategic Initiative: Identify opportunities for automation and process improvement across IT and RCM operations. Collaborate with business units to align technology solutions with organizational objectives. Define KPI’s/targets and monitor actions coming out of operational reviews to ensure continuous improvement in initiatives designed to drive company profitability. Compliance & Security: Maintain adherence to compliance frameworks (HIPAA, SOC 2) and implement risk management protocols. Oversee disaster recovery and business continuity planning and execution. Other: Lead, mentor, and manage IT staff to deliver high quality technical support and solutions. Develop, implement, and maintain all IT policies, security protocols, and disaster recovery/business continuity plans. Manage IT budgets and procurement of technology resources. Stay up to date on emerging technologies to recommend improvements, innovations, and best practices. Manage and uphold accountability across all internal and external technical resources. Uphold company core values to drive a positive culture across teams. Perform all other functionally related duties as needed. Requirements Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field. 10+ years of IT experience, with 5+ years in a leadership role, including vendor management and project leadership experience. Proven expertise in Office 365 administration, network management, and Power BI reporting. Strong understanding of SQL. Strong working knowledge of cybersecurity and cloud-based technologies. Strong project management skills (PMP certification preferred). Experience managing held desk teams and IT support operations. Excellent problem solving, analytical, and critical thinking skills. Excellent communication, negotiation skills, with ability to collaborate across various levels. Experience with automation tools and data analytics platforms, with the ability to comprehend, manipulate, and interpret statistical data. Familiarity with healthcare IT environments and compliance requirements. Ability to manage multiple vendors and complex technology ecosystems. Ability to multi-task and shift priorities to meet company goals and timelines. Must be able to commute via reliable personal vehicle to and from Beachwood, Ohio Corporate Office in a hybrid work capacity 3 days per week. Travel may also include to and from client and vendor locations as needed or required. Physical Demands: Work may require sitting for long periods of time. Occasionally lifting files, paper, or IT equipment. Operating a computer, keyboard, telephone, copier, fax, scanner or other such office equipment through a normal business day. Vision must be correctable to 20/20 for viewing information on computer screen and reading information in a paper format. Hearing must be in the normal range for telephone contacts. Will require viewing computer screen and typing on a keyboard for prolonged periods of time.
Responsibilities
The IT Manager will oversee vendor relationships and manage internal IT staff to ensure efficient support for end-users. Responsibilities include vendor management, help desk management, technology oversight, project management, and ensuring compliance with security standards.
Manager, IT Services at Medic Management Group LLC
Beachwood, Ohio, United States - Full Time
Skills Needed
Vendor Management, Project Management, Office 365 Administration, Data Analytics, Power Bi Reporting, Sql, Cybersecurity, Cloud Based Technologies, Help Desk Management, Automation, Compliance, Disaster Recovery, Business Continuity, Problem Solving, Analytical Skills, Communication Skills
Specialization
Candidates must have a bachelor's degree in a related field and at least 10 years of IT experience, including 5 years in a leadership role. Strong skills in Office 365, SQL, project management, and vendor management are essential.
Experience Required
Minimum 10 year(s)
Office Services Aide at NEW MEXICO HIGHLANDS UNIVERSITY
, , - Full Time
Skills Needed
Customer Service, Communication Skills, First Aid Certification, Cpr Certification, Defensive Driving Certification, Fitness Equipment Oversight, Safety Procedures, Emergency Response, Organization, Team Support
Specialization
Candidates must be currently enrolled as an NMHU student and possess or be willing to obtain First Aid and CPR/AED certification. Strong customer service and communication skills are essential, along with the ability to lift fitness equipment up to 100 lbs.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Hotel Front Office Operations, Communication Skills, Fluency In English, Shift Work, Weekend Work, Public Holiday Work, Computer Skills, Ms Office, Property Management Systems
Specialization
A strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Guest Services Agent at HIND Management
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Guest Service, Teamwork, Attention To Detail, Flexibility, Communication, Problem Solving, Clerical Skills, Customer Relations, Time Management, Multitasking, Maintenance Skills, Organizational Skills, Professional Development, Hospitality Knowledge, Reception Skills, Tour Booking Assistance
Specialization
Candidates should have at least two years of relevant experience or NZQF level 2 or 3 qualifications. They must demonstrate exceptional attention to detail, a positive attitude, and a commitment to professional development.
Experience Required
Minimum 2 year(s)
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Medical Terminology, Data Entry, Multi Line Phone System, Basic Computer Skills, Mathematics Skills, Office Equipment Operation
Specialization
A high school diploma or equivalent is preferred, along with exceptional interpersonal skills and at least one year of customer service experience in a healthcare setting. Familiarity with medical terminology and office equipment is also beneficial.
Guest Services Agent at HIND Management
Kaikōura, Canterbury, New Zealand - Full Time
Skills Needed
Guest Service, Team Work, Attention To Detail, Flexibility, Customer Service, Problem Solving, Communication, Time Management, Maintenance Skills, Tour Booking Assistance, Approachability, Professional Development, Vehicle Parking, Public Area Inspection, Guest Relations, Yield Management
Specialization
Candidates should have a minimum of one year of customer service or hospitality experience and a full driver's license. They must also demonstrate a commitment to professional development and possess exceptional attention to detail.
Credit Services Lead at Bega Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Accounts Receivable, Collections, Credit Assessment, Stakeholder Management, Problem Solving, Communication, Organizational Skills, Continuous Improvement, Credit Insurance, Fmcg Experience, Retail Experience
Specialization
Experienced leader with managing Credit or Accounts Receivable teams in a complex environment. Strong knowledge of credit-related laws and policies is essential.
Experience Required
Minimum 5 year(s)
Services Architect 3 at Datadog
Singapore, , Singapore - Full Time
Skills Needed
Devops Monitoring, Technical Solutions, Cloud Platforms, Aws, Azure, Gcp, Compute Technologies, Docker, Kubernetes, Config Management, Iac, Ci/Cd Tools, Programming, Scripting, Java, Python, Terraform
Specialization
Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems is required. Candidates should have hands-on experience with cloud platforms and programming/scripting languages.
Experience Required
Minimum 5 year(s)
Food Services Leader at Pilot Company
Haubstadt, Indiana, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivation, Communication, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Monroe, Michigan, United States - Full Time
Skills Needed
Customer Service, Supervising Employees, General Operations, Self Motivated, Store Operations Knowledge, Quality Assurance, Calculator Proficiency, Computer Proficiency, Teamwork, Flexible Scheduling
Specialization
Candidates must possess incredible customer service skills and be self-motivated to assist management in keeping facilities well-maintained and running smoothly. Required qualifications include previous restaurant operations knowledge, proficiency with basic equipment like calculators and computers, and the ability to work a flexible schedule including nights, days, weekends, and holidays.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Reservations, Guest Registration, Guest Enquiries, Communication Skills, English Fluency, Shift Work, Computer Skills, Ms Office, Property Management Systems
Specialization
Candidates must possess a strong focus on customer service and excellent communication skills, with fluency in English being mandatory. Prior experience in hotel front office operations and computer skills in MS Office are preferred.
Guest Services Agent at Filinvest Group
Lapu-Lapu, Central Visayas, Philippines - Full Time
Skills Needed
Guest Services, Communication Skills, Tech Savvy, Team Collaboration, Customer Satisfaction, Problem Solving
Specialization
Candidates must have a bachelor's degree and at least 1-2 years of work-related experience. Good communication skills and being tech-savvy are also required.
Guest Services Agent at Pyramid Global Hospitality
Raleigh, North Carolina, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Teamwork, Communication, Engagement, Hospitality, Attention To Detail, Multitasking, Positive Attitude, Time Management, Guest Relations, Adaptability, Interpersonal Skills, Organizational Skills, Service Orientation, Cultural Awareness
Specialization
Candidates should have at least one year of customer service experience with high guest interaction and a valid driver's license. A pleasant personality, problem-solving skills, and the ability to work in a team are essential.
Food Services Leader at Pilot Company
Childress, Texas, United States - Full Time
Skills Needed
Supervising Employees, General Operations, Customer Service, Self Motivated, Store Operations Knowledge, Quality Assurance, Teamwork, Calculator Proficiency, Computer Proficiency, Flexible Scheduling
Specialization
Candidates must possess incredible customer service skills and be self-motivated, ready to assist management. Required qualifications include previous experience or knowledge of restaurant operations and proficiency with a calculator and computer.
Guest Services Agent at Resolute Road Hospitality
Tigard, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Mathematical Aptitude, Emergency Procedures, Time Management, Multicultural Communication, Sales, Inventory Management, Complaint Resolution, Professionalism, Attention To Detail
Specialization
A high school diploma or GED is required, along with knowledge of front desk operations and customer service. Previous hospitality experience is preferred but not required.
Guest Services Agent at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Communication Skills, Reservations, Guest Service, Problem Solving, Computer Skills, Property Management Systems, Shift Work
Specialization
A strong focus on customer service and prior experience in hotel front office operations is preferred. Excellent communication skills and fluency in English are required, along with the ability to work shifts, weekends, and public holidays.
Food Services Leader at Pilot Company
Stratford, Texas, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Communication, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Food Services Leader at Pilot Company
Winnsboro, South Carolina, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Self Motivated, Problem Solving, Communication, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of restaurant operations and possess excellent customer service skills. They must be proficient with a calculator, computer, and other equipment, and be able to work a flexible schedule.
Guest Services Agent at Resolute Road Hospitality
Bozeman, Montana, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Multitasking, Emergency Procedures, Time Management, Attention To Detail, Sales, Inventory Management, Conflict Resolution, Professionalism
Specialization
Candidates should have knowledge of front desk operations and guest services, with proficiency in English. A high school diploma or GED is required, and previous hospitality experience is preferred but not mandatory.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Customer Service, Cash Handling, Problem Solving, Communication, Teamwork, Computer Skills, Mathematical Aptitude, Emergency Procedures, Time Management, Multicultural Communication, Attention To Detail, Sales Promotion, Inventory Management, Professional Appearance
Specialization
A high school diploma or GED is required, along with TIPS certification. Previous hospitality experience is preferred but not required.
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