Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities, you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Loss Prevention, Bankruptcy or Customer Service experience in the financial industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Inbound and Outbound Call Center Phone experience preferred.
• Desire to provide high quality of customer service via call interactions with customers.
• Reliable and dependable.
• Strong analytical skills with high attention to detail and accuracy
• Intermediate Microsoft Office skills
• Good verbal, written, and interpersonal communication skills
• Experience working with the following lines of business: Retail, Dillard’s, Non-Prime and Prime credit, Education Financial Services (EFS), PL, Deposits
• Experience using ECAR, FD

Wells Fargo is seeking a Bankruptcy Processor as part of Transactions & Processing. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Monitor complex accounts to ensure they are properly coded, documented, and in compliance with guidelines
• Identify opportunities to streamline procedural processes
• Perform moderately complex administrative, transactional and operational tasks relating to bankruptcy, foreclosure and repossession
• Receive guidance from Lead or Management and escalate issues
• Interact with immediate team, mid-level management, attorneys, debtors and court personnel
• Assist with taking calls via the bankruptcy inbound phone line.

Required Qualifications:

• 2+ years of Loss Prevention, Bankruptcy or Customer Service experience in the financial industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Inbound and Outbound Call Center Phone experience preferred.
• Desire to provide high quality of customer service via call interactions with customers.
• Reliable and dependable.
• Strong analytical skills with high attention to detail and accuracy
• Intermediate Microsoft Office skills
• Good verbal, written, and interpersonal communication skills
• Experience working with the following lines of business: Retail, Dillard’s, Non-Prime and Prime credit, Education Financial Services (EFS), PL, Deposits
• Experience using ECAR, FDR

Job Expectations:

• Monday through Friday 8-5 pm with an hour lunch schedule.Hybrid Schedule 1 week in the office and 1 week remote
• Being readily available to assist customer, attorney’s or trustees who call into our bankruptcy department.
• Partnering well with your peers to assist in completing bankruptcy reporting and processes.
• Being a reliable and trustworthy team member.