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Call Center Banking Specialist- Days at Qualfon Philippines Incorporated
Highland Park, Michigan, United States - Full Time
Skills Needed
Customer Service, Banking Operations, Fraud Support, Credit Card Support, Loan Processing, Account Maintenance, Written Communication, Verbal Communication, Multitasking, Computer Troubleshooting, Typing, Conflict Resolution
Specialization
Requires at least one year of customer service experience and a high school diploma or GED. Candidates must possess strong communication skills and a typing speed of 20 WPM with 90% accuracy.
Canvas Consultant (Universal Banker) at Canvas Credit Union
Aurora, Colorado, United States - Full Time
Skills Needed
Financial Consulting, Lending Solutions, Transaction Processing, Customer Service, Relationship Banking, Compliance, Financial Product Knowledge, Ethical Lending, Dispute Resolution, Leadership
Specialization
Candidates should have experience as a Relationship or Personal Banker and be comfortable recommending financial products and loans. NMLS registration under the S.A.F.E. Act is required for this role.
Experience Required
Minimum 2 year(s)
Client Advisor (w/m/d) im Bankwesen at MatchWorks
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Finance & Banking Operations Manager at Jooble
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Head of Business Banking (SME) - PNG at PeopleConnexion Recruitment Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
N/A
Business Analyst – Business Banking at Dicetek LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Leitung Beratungscenter Bank (m/w/d) at SMC SteinMart GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
GCP Cloud Architect (Banking Domain) at 83zero Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Business Analyst – Business Banking at Sundus
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Business Analyst - Business Banking at Virtusa Middle East FZ-LLC
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Banking Credit Risk – Senior Manager at Macquarie Group Limited
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Systemadministrator Datenbankbetrieb at Land Niedersachsen
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Relationship Manager Premier Banking at Important Business
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Finance & Banking Operations Manager at Jooble
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Manager Banking & Financial Services at P3 Group GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Compliance and Fraud Prevention Bank at HR Universal
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Restaurant- & Bankettleiter (m/w/d) at Hotel Seebrise Grömitz
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Commercial Manager - Banking at Matchtech
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Commercial Manager - Banking at Matchtech
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
MANAGER CORPORATE BANKING (M/ W/ D) at crossconsulting
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Call Center Banking Specialist- Days at Qualfon Philippines Incorporated
Highland Park, Michigan, United States -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

20.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Banking Operations, Fraud Support, Credit Card Support, Loan Processing, Account Maintenance, Written Communication, Verbal Communication, Multitasking, Computer Troubleshooting, Typing, Conflict Resolution

Industry

Outsourcing and Offshoring Consulting

Description
Overview $20.00/hr | Banking Call Center Representative | Shifts: 8am-4:45pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support. You’ll be the first point of contact for members, handling inbound questions across phone, email, chat, and digital channels. Veterans and military family members are encouraged to apply Responsibilities What You’ll Do: Answer inbound customer service calls, emails and chats Assist with: Credit card and consumer loan questions Fraud-related inquiries and authorizations Checking, savings, and CD account maintenance Help members recover online credentials Complete account updates (authorized users, balance transfers, IRA changes) Document interactions clearly and accurately Escalate issues when needed and follow established procedures Meet service level, quality, and attendance expectations Qualifications What We’re Looking For: 1 year of customer service experience required: banking, financial services, call center, insurance, or fraud experience a plus Call center experience preferred but not required High School Diploma or GED Strong verbal and written communication skills Comfortable handling difficult conversations professionally Ability to multitask in multiple computer systems Typing speed: 20 WPM with 90% accuracy Reliable attendance and willingness to work scheduled shifts Basic computer and troubleshooting skills Who We Are: Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey. Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. At Qualfon, you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven team. What We Offer: We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Medical, Dental & Vision Coverage with multiple plan options Telemedicine & Mental Health Support for convenient care Paid Time Off (PTO) that grows with your tenure 401(k) with Company Match to help you plan for the future Employee Assistance Program (EAP) with free counseling and wellness resources Company-Paid Life & Disability Insurance for added peace of mind Tuition-Free Business Degrees through Rochat School of Business for employees and eligible family members Voluntary Benefits including accident, critical illness, hospital coverage, and more Additional Perks like legal assistance, identity protection, and pet insurance QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. Pay Range USD $20.00 - USD $20.00 /Hr.

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Responsibilities
Handle inbound customer inquiries via phone, email, and chat regarding banking services, credit cards, and fraud. Perform account maintenance, assist with credential recovery, and document all interactions accurately.
Call Center Banking Specialist- Days at Qualfon Philippines Incorporated
Highland Park, Michigan, United States - Full Time
Skills Needed
Customer Service, Banking Operations, Fraud Support, Credit Card Support, Loan Processing, Account Maintenance, Written Communication, Verbal Communication, Multitasking, Computer Troubleshooting, Typing, Conflict Resolution
Specialization
Requires at least one year of customer service experience and a high school diploma or GED. Candidates must possess strong communication skills and a typing speed of 20 WPM with 90% accuracy.
Canvas Consultant (Universal Banker) at Canvas Credit Union
Aurora, Colorado, United States - Full Time
Skills Needed
Financial Consulting, Lending Solutions, Transaction Processing, Customer Service, Relationship Banking, Compliance, Financial Product Knowledge, Ethical Lending, Dispute Resolution, Leadership
Specialization
Candidates should have experience as a Relationship or Personal Banker and be comfortable recommending financial products and loans. NMLS registration under the S.A.F.E. Act is required for this role.
Experience Required
Minimum 2 year(s)
Client Advisor (w/m/d) im Bankwesen at MatchWorks
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Finance & Banking Operations Manager at Jooble
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Head of Business Banking (SME) - PNG at PeopleConnexion Recruitment Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
N/A
Business Analyst – Business Banking at Dicetek LLC
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Leitung Beratungscenter Bank (m/w/d) at SMC SteinMart GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
GCP Cloud Architect (Banking Domain) at 83zero Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Business Analyst – Business Banking at Sundus
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Business Analyst - Business Banking at Virtusa Middle East FZ-LLC
Dubai, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Banking Credit Risk – Senior Manager at Macquarie Group Limited
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Systemadministrator Datenbankbetrieb at Land Niedersachsen
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Relationship Manager Premier Banking at Important Business
sydney, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Finance & Banking Operations Manager at Jooble
Dublin, Dublin County, Ireland - Full Time
Skills Needed
N/A
Manager Banking & Financial Services at P3 Group GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Compliance and Fraud Prevention Bank at HR Universal
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Restaurant- & Bankettleiter (m/w/d) at Hotel Seebrise Grömitz
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Commercial Manager - Banking at Matchtech
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Commercial Manager - Banking at Matchtech
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
MANAGER CORPORATE BANKING (M/ W/ D) at crossconsulting
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
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