POSITION SUMMARY

The Loan Coordinator II is responsible for the data integrity of customer and loan information as it is populated within loan applications and product packages and is the primary associate that works alongside the Relationship Manager (RM). The coordinator collaborates with sales leaders on the generation of new loan requests, renewals, modifications or other customer requests within the Bank’s loan origination system and develops strong working relationships with the Bank’s external customer base and third-party vendors. A Loan Coordinator II will primarily handle loan requests with more complex relationships and include loans from the Bank’s niche lending groups and will also support the LC Manager or Team Lead in the training and development of other Loan Coordinators during the onboarding process.

EDUCATION & EXPERIENCE

• Knowledge of:
• Strong oral and written communication skills
• Strong organizational skills
• Excellent time management
• Strong Computer skills, including proficiency with Microsoft Office products, and other proprietary bank systems
• Ability to:
• Multi-task and work independently
• Perform duties under frequent time pressures
• Complete work with frequent interruptions
• Handle difficult problems involving multiple facets and variables in non-standardized situations
• Education and Training:
• Requires High School diploma; continued education such as Associates Degree preferred.
• Requires a minimum of 2 or more years of loan coordinating experience. Capable of handling a pipeline of 15+ loans at any given time.
• Strong knowledge of C&I, and CRE lending processes and proceduresPrevious exposure to attorney prepared documentation is preferred

• Maintains strong knowledge of the Bank’s “credit culture” and advises the Relationship Managers on deviations from standard practices
• Acts as a resource for Relationship Managers on loan operations and the processing of loan requests through the loan origination system
• Functions as a point of contact for other internal departments during the loan process, serving as a liaison between commercial lending departments such as Credit, Compliance, Deposit Operations, Loan Documentation, Loan Servicing and Post-Closing Review
• Independently manages and oversees annual renewals, new loan requests and monthly reporting tasks with little to no supervision on all loan types
• Completes daily processes and maintains pace with month end, quarter end and year end volume levels
• Enters customer and loan information into the Bank’s loan origination system with specific attention to data integrity at the point of input
• Obtains all pre-closing documentation requirements, such as flood letters, title work, appraisals, entity documents, corporate searches, credit bureau reports
• Interacts, both verbal and written, with clients per Relationship Manager’s direction on collecting data, documents, and various general customer service requests
• Reviews of closed loan packages to ensure no changes to loan documents were made at closing without approval per loan policy
• Requests Change Memos reflecting adjustments made to the loan request Post Approval
• Verifies recordation and collateral perfection if applicable
• Monitors and assist in clearing exception items
• Provides guidance and training to other Loan Coordinators in support of the Manager or Team Lead
• Monitors monthly reports for RM Team
• Assists in processing and responding to daily overdrafts per RM instructions and bank policies as needed
• Assembles and coordinates required financial information from Client to Credit Department for analysis as needed
• Provides back-up support for other Loan Coordinators during vacations and other high-volume periods
• Participates on internal committees and task forces as requested by the Manager
• Performs other duties as assigned