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Jobs Search
Start Date
Immediate
Expiry Date
05 Jan, 27
Salary
80000.0
Posted On
07 Oct, 26
Experience
3 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Industry
Other / Unclassified
Are you a confident communicator who genuinely enjoys helping people?
Gerard Malouf & Partners is seeking a Client Services Officer to join our Client Care and Intake team. This is an important frontline role where you will often be the first point of contact for prospective clients seeking assistance with a personal injury matter.
You’ll combine empathy and excellent customer service with strong attention to detail, gathering relevant information, assessing enquiries and working closely with our solicitors to ensure every prospective client receives a professional and timely response.
As a Client Services Officer, you will:
You’ll thrive in this role if you are someone who can balance compassion with efficiency. You'll be speaking with people who may be going through a difficult or stressful period, so the ability to listen carefully and communicate with sensitivity is important.
We’re looking for someone with:
Experience in legal services, personal injury, professional services, contact centres or client intake would be highly regarded.
This is an opportunity to play an important role in the client journey and work closely with experienced legal professionals.
You’ll join a team where your ability to listen, communicate and provide an excellent client experience can make a genuine difference to people seeking legal assistance.
If you’re a motivated client services professional who combines empathy, attention to detail and a commitment to delivering a high standard of service, we’d love to hear from you.
Please visit our company website for more information
Are you a confident communicator who genuinely enjoys helping people?
Gerard Malouf & Partners is seeking a Client Services Officer to join our Client Care and Intake team. This is an important frontline role where you will often be the first point of contact for prospective clients seeking assistance with a personal injury matter.
You’ll combine empathy and excellent customer service with strong attention to detail, gathering relevant information, assessing enquiries and working closely with our solicitors to ensure every prospective client receives a professional and timely response.
As a Client Services Officer, you will:
You’ll thrive in this role if you are someone who can balance compassion with efficiency. You'll be speaking with people who may be going through a difficult or stressful period, so the ability to listen carefully and communicate with sensitivity is important.
We’re looking for someone with:
Experience in legal services, personal injury, professional services, contact centres or client intake would be highly regarded.
This is an opportunity to play an important role in the client journey and work closely with experienced legal professionals.
You’ll join a team where your ability to listen, communicate and provide an excellent client experience can make a genuine difference to people seeking legal assistance.
If you’re a motivated client services professional who combines empathy, attention to detail and a commitment to delivering a high standard of service, we’d love to hear from you.
Please visit our company website for more information
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