ABOUT LILY & FOX:

Lily and Fox is a fast-growing DTC beauty brand best know for the largest selection of nail wraps in the world. We QC millions of products across thousands of SKUs for customers all over the world, powered by Shopify, Shipstation, and a highly automated PHP/Postgres backend. We have made it our mission to make beauty more affordable, and we are proud to be setting the pace for the future of the nail industry.

POSITION OVERVIEW:

We’re looking for a Quality Control Manager who can raise the bar for product excellence as we scale and lead by example. You’ll own the end-to-end Quality Control operation, manage a small growing team, and work directly with suppliers to ensure every product meets our standards. This role is both hands-on and strategic, balancing inspections and daily operations with the process improvements and supplier partnerships needed to support rapid growth. You will work closely with our Customer Service, Fulfillment, Inventory Planning, and Manufacturing teams.
This is a full-time, on-site position.

QUALIFICATIONS:

• 2+ years experience in quality control, manufacturing, or related field (DTC or e-commerce preferred)
• Strong attention to detail
• Highly organized
• Interested in learning new skills
• Experience leading teams in fast-paced, high-volume environments is a plus
• Excellent problem-solving skills and ability to priotize effectively and to stay calm under pressure
• Familiarity with quality control systems or tools
• Thrives in a hands-on role
• Excellent English communication skills, both written and verbal
• Able to work varying shifts, including weekends and holidays

Additionally, you must be:

• At least 18 years of age
• Must have a valid driver’s license
• Authorized to work in the United States
• Comfortable with basic math
• Able to lift up to 49 lbs
• Ability to move over/under/around shelves and other objects
• Able to stand for extended periods of time
• Full use of hands and fingers to perform tasks

WHAT LILY & FOX OFFERS:

• Attractive salary + equity
• Company paid insurance (medical, dental, vision, life, and disability insurance)
• 4 weeks PTO per year annually
• Coaching and training
• Huge opportunities to learn new skills and grow with the company!
• Being a part of a fast-growing international business!
• A chance to build the Quality Control function of a fast-scaling, international DTC brand

If you love the idea of working with a team who:

• Do the impossible
• Take chances
• Learn continuously
• Are team-oriented
• Strive to know the future

You’ll love working with us.
This is not a work-from-home position.
Good luck to everyone who applies!
Equal Employment Opportunity:
Lily and Fox is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Lily and Fox. Incumbents will follow any other instructions and perform any other related duties as may be required by their manager.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Lily and Fox is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Type: Full-time, on-site
Salary: $60,000 - $85,000 per yea

• Lead and expand our Quality Control team, including hiring, training, and performance management
• Own daily QC operations
• Perform inspections as needed to ensure standards are met
• Track and deliver against KPIs (product defect rate, return rate, supplier performance)
• Monitor customer feedback and translate insights into product and process improvements
• Partner cross-functionally with Customer Service, Fulfillment, Inventory Planning, and Manufacturing
• Identify and implement quality assurance systems and process improvements
• Manage supplier relationships to enforce product quality standards
• Drive continuous improvement projects to support 2–3x growth
• Ensure budget targets are met
• Complete other tasks as needed