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Consultant Jobs in Australia

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Member Response Consultant at Allianz Global Corporate & Specialty SE
Adelaide, South Australia, Australia - Full Time
Skills Needed
Dispute Resolution, Negotiation, Mediation, Empathy, Communication, Interpersonal Skills, Customer Service, Time Management, Critical Thinking, Policy Interpretation, Legislation Review, Insurance Qualifications, Emerging Technologies
Specialization
Candidates should have experience in managing home or motor claims, ideally with a background in dispute resolution. Strong communication skills and the ability to interpret policies and legislation are essential.
Experience Required
Minimum 2 year(s)
Data Governance Consultant at Intelligen Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Governance, Data Management, Information Management, Data Quality Management, Metadata Management, Data Cataloguing, Data Lineage, Communication Skills, Facilitation Skills, Stakeholder Engagement, Strategic Thinking, Hands On Experience, Cultural Change, Regulatory Compliance, Business Performance, Collaboration
Specialization
Candidates should have 3–7 years of experience in data governance or related fields. A strong understanding of data governance principles and familiarity with relevant tools is essential.
Experience Required
Minimum 5 year(s)
Data Governance Consultant at Intelligen Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Data Governance, Data Management, Information Management, Data Quality Management, Metadata Management, Data Cataloguing, Data Lineage, Communication Skills, Facilitation Skills, Stakeholder Engagement, Strategic Thinking, Hands On Experience, Cultural Change, Collaboration, Problem Solving, Curiosity
Specialization
Candidates should have 3-7 years of experience in data governance or related fields. A strong understanding of data governance principles and familiarity with relevant tools is essential.
Experience Required
Minimum 5 year(s)
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Training, Implementation, Account Management
Specialization
Candidates should have a service-oriented approach and strong communication skills. Education experience and knowledge of the Compass platform are desirable.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at Rentokil Initial Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Database Management, Communication, Teamwork, Punctuality, Reliability, Sales Conversion, Data Entry, Pressure Management, Compliance, Appointment Scheduling, Customer Experience, Support
Specialization
Candidates must have experience in customer service or call center environments and demonstrated phone sales skills. Proficiency in communication and the ability to work under pressure while multitasking are essential.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at Rentokil Initial Group
Byron Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Teamwork, Data Entry, Communication, Sales Conversion
Specialization
Candidates must have experience in customer service or administration and demonstrated phone sales skills. They should be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Customer Success Consultant at REA Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Stakeholder Management, Negotiation, Analytical Mindset, Digital Media, Digital Marketing, Property Advertising, Commercial Acumen, Strategic Planning, Data Analysis, Product Development, Customer Engagement, Retention Strategies, Upselling, Cross Selling
Specialization
Candidates should have experience in Customer Success or Account Management, preferably in a technology or media environment. A bachelor's degree in Business or Marketing is preferred, along with familiarity with SaaS products.
Experience Required
Minimum 2 year(s)
Inception Claims Consultant at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Conflict Resolution, Time Management, Computer Literacy, Attention To Detail, Decision Making
Specialization
You should thrive in a fast-paced call centre environment and possess strong customer service and conflict resolution skills. Additionally, you need to have intermediate computer literacy and excellent attention to detail.
Sales Consultant - Polestar at Sime Darby
, , Australia - Full Time
Skills Needed
Automotive Sales Experience, Customer Service Skills, Sales Targets, Strong Work Ethic, Communication Skills, Interpersonal Skills
Specialization
Previous automotive sales experience and a current driver's license are required. The candidate should have exceptional customer service skills and a proven track record of achieving sales targets.
Experience Required
Minimum 2 year(s)
Senior Technical Consultant at AlayaCare
Brisbane, Queensland, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dot Net Framework, Dot Net 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive, Communication, Project Delivery, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience, and knowledge of both Waterfall and Agile methodologies. Proficiency in .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Adelaide, South Australia, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive Communication, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in a client-facing technical role with a focus on requirements gathering and knowledge of both Waterfall and Agile methodologies. Proficiency in .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Membership Sales Consultant at Next Gen Health Lifestyle Clubs
Ryde NSW 2112, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Consultant - Used Car at Sime Darby
, , Australia - Full Time
Skills Needed
Sales Experience, Communication Skills, Time Management, Team Player, Work Ethic, Customer Relationship Management, Luxury Market Understanding, Proactive Approach, Positive Attitude, Professionalism
Specialization
Candidates should have previous automotive sales experience, preferably with luxury brands, and possess excellent communication and time management skills. A commitment to personal growth and a professional appearance are also essential.
Experience Required
Minimum 2 year(s)
Membership Sales Consultant at Next Gen Health Lifestyle Clubs
Kings Park WA 6005, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Technical Consultant at AlayaCare
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Facing, Interpersonal Skills, Technical Competencies, Requirements Gathering, Custom Features Development, Integrations, Configurations, C#, Microsoft Azure, Software Development Life Cycle, Agile Methodologies, Waterfall Methodologies, Power Platform, Proactive Communication, Time Based Project Delivery, Ownership
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience and knowledge of .NET Framework and Microsoft Azure. Familiarity with the aged or disability care sector is a bonus.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive, Communicative, Time Based Project Delivery
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience and knowledge of both Waterfall and Agile methodologies. Advanced knowledge of .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Melbourne, Victoria, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive Communication, Time Based Project Delivery, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in client-facing technical roles, particularly in requirements gathering, and be familiar with both Waterfall and Agile methodologies. In-depth knowledge of the .NET Framework and Microsoft Azure is essential, along with a thorough understanding of the software development life cycle.
Experience Required
Minimum 5 year(s)
Customer Success Consultant at REA Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Success, Account Management, Stakeholder Management, Negotiation, Analytical Mindset, Digital Media, Digital Marketing, Property Advertising, Commercial Acumen, Strategic Planning, Data Analysis, Collaboration, Product Development, Customer Engagement, Retention Strategies, Upselling
Specialization
Candidates should have demonstrated experience in Customer Success or Account Management, preferably within a technology or media environment. A bachelor's degree in Business or Marketing is preferred, along with experience in SaaS products and real estate.
Experience Required
Minimum 2 year(s)
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Creativity
Specialization
Candidates should have a service-oriented approach and be self-motivated. Strong communication skills and the ability to build positive relationships with clients are essential.
Experience Required
Minimum 2 year(s)
Consultant, Sales & Service at IAG AUS
Perth, Western Australia, Australia - Full Time
Skills Needed
Communication, Empathy, Resilience, Tech Savvy, Decision Making, Rapport Building, Active Listening, Attention To Detail, Customer Service, Reliability, Accountability, Initiative
Specialization
Candidates should possess strong communication, empathy, and resilience skills. A tech-savvy individual with the ability to work autonomously and a strong customer service background is preferred.
Member Response Consultant at Allianz Global Corporate & Specialty SE
Adelaide, South Australia, Australia -
Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Dispute Resolution, Negotiation, Mediation, Empathy, Communication, Interpersonal Skills, Customer Service, Time Management, Critical Thinking, Policy Interpretation, Legislation Review, Insurance Qualifications, Emerging Technologies

Industry

Financial Services

Description
Member Response Consultant | RAA | Adelaide RAA has proudly served South Australians communities since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future. To continue providing the high level of service our members know and trust, RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited- part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members About the role Review and manage complaints through the RAA Insurance (RAAI) internal dispute resolution (IDR) process. Adopt a proactive attitude toward prompt resolution, including and following up on enquiries and upholding service level agreements with complainants and key stakeholders. Prepare all documentation in a professional and timely manner and in accordance with the organisations IDR framework. Adhere to documented processes detailed in the knowledge management system to deliver consistent quality complaint outcomes. Use knowledge and experience to make sound customer service and commercial decisions that achieve acceptable outcomes for the Member and for RAA. Manage all complex and sensitive interactions, including but not limited to family violence, financial hardship and vulnerability, in accordance with organisational standards. About You Experienced in managing Home or motor claims. With ideally a solid background in Dispute resolution, negotiation or mediation. Ability to display empathy and a sensitive approach in the management of complaints Exceptional communication and interpersonal skills, both verbal and written, with a strong customer service focus and the ability to conduct challenging negotiations effectively. Time management skills and the ability to work autonomously and/or collaboratively as part of a team under limited direction. Ability to use multiple pieces of information and apply knowledge, experience and critical thinking to form a position to make considered decisions or recommendations Ability to interpret and review policies, relevant legislations and/or standard. Ideally, you will hold ANZIIF Insurance qualifications. A passion for leveraging emerging technologies to stay ahead in a fast -changing digital world Benefits and perks Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! For more details about our benefits, visit the Allianz Careers site. About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Responsibilities
Review and manage complaints through the internal dispute resolution process while ensuring prompt resolution and adherence to service level agreements. Prepare documentation in accordance with the organization's framework and manage complex interactions sensitively.
Member Response Consultant at Allianz Global Corporate & Specialty SE
Adelaide, South Australia, Australia - Full Time
Skills Needed
Dispute Resolution, Negotiation, Mediation, Empathy, Communication, Interpersonal Skills, Customer Service, Time Management, Critical Thinking, Policy Interpretation, Legislation Review, Insurance Qualifications, Emerging Technologies
Specialization
Candidates should have experience in managing home or motor claims, ideally with a background in dispute resolution. Strong communication skills and the ability to interpret policies and legislation are essential.
Experience Required
Minimum 2 year(s)
Data Governance Consultant at Intelligen Group
Melbourne, Victoria, Australia - Full Time
Skills Needed
Data Governance, Data Management, Information Management, Data Quality Management, Metadata Management, Data Cataloguing, Data Lineage, Communication Skills, Facilitation Skills, Stakeholder Engagement, Strategic Thinking, Hands On Experience, Cultural Change, Regulatory Compliance, Business Performance, Collaboration
Specialization
Candidates should have 3–7 years of experience in data governance or related fields. A strong understanding of data governance principles and familiarity with relevant tools is essential.
Experience Required
Minimum 5 year(s)
Data Governance Consultant at Intelligen Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Data Governance, Data Management, Information Management, Data Quality Management, Metadata Management, Data Cataloguing, Data Lineage, Communication Skills, Facilitation Skills, Stakeholder Engagement, Strategic Thinking, Hands On Experience, Cultural Change, Collaboration, Problem Solving, Curiosity
Specialization
Candidates should have 3-7 years of experience in data governance or related fields. A strong understanding of data governance principles and familiarity with relevant tools is essential.
Experience Required
Minimum 5 year(s)
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Training, Implementation, Account Management
Specialization
Candidates should have a service-oriented approach and strong communication skills. Education experience and knowledge of the Compass platform are desirable.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at Rentokil Initial Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Database Management, Communication, Teamwork, Punctuality, Reliability, Sales Conversion, Data Entry, Pressure Management, Compliance, Appointment Scheduling, Customer Experience, Support
Specialization
Candidates must have experience in customer service or call center environments and demonstrated phone sales skills. Proficiency in communication and the ability to work under pressure while multitasking are essential.
Experience Required
Minimum 2 year(s)
Customer Service Consultant at Rentokil Initial Group
Byron Bay, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Phone Sales, Problem Solving, Multi Tasking, Teamwork, Data Entry, Communication, Sales Conversion
Specialization
Candidates must have experience in customer service or administration and demonstrated phone sales skills. They should be capable of working with multiple database systems and possess strong communication and problem-solving skills.
Customer Success Consultant at REA Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Stakeholder Management, Negotiation, Analytical Mindset, Digital Media, Digital Marketing, Property Advertising, Commercial Acumen, Strategic Planning, Data Analysis, Product Development, Customer Engagement, Retention Strategies, Upselling, Cross Selling
Specialization
Candidates should have experience in Customer Success or Account Management, preferably in a technology or media environment. A bachelor's degree in Business or Marketing is preferred, along with familiarity with SaaS products.
Experience Required
Minimum 2 year(s)
Inception Claims Consultant at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Conflict Resolution, Time Management, Computer Literacy, Attention To Detail, Decision Making
Specialization
You should thrive in a fast-paced call centre environment and possess strong customer service and conflict resolution skills. Additionally, you need to have intermediate computer literacy and excellent attention to detail.
Sales Consultant - Polestar at Sime Darby
, , Australia - Full Time
Skills Needed
Automotive Sales Experience, Customer Service Skills, Sales Targets, Strong Work Ethic, Communication Skills, Interpersonal Skills
Specialization
Previous automotive sales experience and a current driver's license are required. The candidate should have exceptional customer service skills and a proven track record of achieving sales targets.
Experience Required
Minimum 2 year(s)
Senior Technical Consultant at AlayaCare
Brisbane, Queensland, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dot Net Framework, Dot Net 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive, Communication, Project Delivery, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience, and knowledge of both Waterfall and Agile methodologies. Proficiency in .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Adelaide, South Australia, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive Communication, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in a client-facing technical role with a focus on requirements gathering and knowledge of both Waterfall and Agile methodologies. Proficiency in .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Membership Sales Consultant at Next Gen Health Lifestyle Clubs
Ryde NSW 2112, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sales Consultant - Used Car at Sime Darby
, , Australia - Full Time
Skills Needed
Sales Experience, Communication Skills, Time Management, Team Player, Work Ethic, Customer Relationship Management, Luxury Market Understanding, Proactive Approach, Positive Attitude, Professionalism
Specialization
Candidates should have previous automotive sales experience, preferably with luxury brands, and possess excellent communication and time management skills. A commitment to personal growth and a professional appearance are also essential.
Experience Required
Minimum 2 year(s)
Membership Sales Consultant at Next Gen Health Lifestyle Clubs
Kings Park WA 6005, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Technical Consultant at AlayaCare
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Facing, Interpersonal Skills, Technical Competencies, Requirements Gathering, Custom Features Development, Integrations, Configurations, C#, Microsoft Azure, Software Development Life Cycle, Agile Methodologies, Waterfall Methodologies, Power Platform, Proactive Communication, Time Based Project Delivery, Ownership
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience and knowledge of .NET Framework and Microsoft Azure. Familiarity with the aged or disability care sector is a bonus.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Sydney, New South Wales, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive, Communicative, Time Based Project Delivery
Specialization
Candidates should have experience in a client-facing technical role with requirements gathering experience and knowledge of both Waterfall and Agile methodologies. Advanced knowledge of .NET, Azure, and the software development life cycle is essential.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant at AlayaCare
Melbourne, Victoria, Australia - Full Time
Skills Needed
Client Facing, Requirements Gathering, Waterfall Methodology, Agile Methodology, Dotnet Framework, Dotnet 6+, C#, Microsoft Azure, Software Development Life Cycle, Proactive Communication, Time Based Project Delivery, Power Platform, Power Apps, Power Automate, Power Bi
Specialization
Candidates should have experience in client-facing technical roles, particularly in requirements gathering, and be familiar with both Waterfall and Agile methodologies. In-depth knowledge of the .NET Framework and Microsoft Azure is essential, along with a thorough understanding of the software development life cycle.
Experience Required
Minimum 5 year(s)
Customer Success Consultant at REA Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Success, Account Management, Stakeholder Management, Negotiation, Analytical Mindset, Digital Media, Digital Marketing, Property Advertising, Commercial Acumen, Strategic Planning, Data Analysis, Collaboration, Product Development, Customer Engagement, Retention Strategies, Upselling
Specialization
Candidates should have demonstrated experience in Customer Success or Account Management, preferably within a technology or media environment. A bachelor's degree in Business or Marketing is preferred, along with experience in SaaS products and real estate.
Experience Required
Minimum 2 year(s)
Customer Success Consultant at Compass Education
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Attention To Detail, Relationship Building, Creativity
Specialization
Candidates should have a service-oriented approach and be self-motivated. Strong communication skills and the ability to build positive relationships with clients are essential.
Experience Required
Minimum 2 year(s)
Consultant, Sales & Service at IAG AUS
Perth, Western Australia, Australia - Full Time
Skills Needed
Communication, Empathy, Resilience, Tech Savvy, Decision Making, Rapport Building, Active Listening, Attention To Detail, Customer Service, Reliability, Accountability, Initiative
Specialization
Candidates should possess strong communication, empathy, and resilience skills. A tech-savvy individual with the ability to work autonomously and a strong customer service background is preferred.