We are seeking a proactive and detail-oriented Governance and Compliance Senior Administrator to provide high-quality administrative and coordination support across our governance, risk, and quality functions. Reporting to the Governance & Compliance Officer, you will play a pivotal role in ensuring the organisations compliance with data protection legislation, regulatory frameworks, and quality standards. This role is key to supporting patient safety, embedding effective governance processes, and fostering a culture of continuous improvement. Main Duties and Responsibilities: Provide high-level administrative support to governance projects and strategic initiatives, ensuring deadlines and quality standards are consistently met.
Actively contribute to the patient safety agenda by independently coordinating governance meetings, preparing agendas, producing high-quality minutes, tracking actions, and supporting data reporting functions. Collect and analyse present sensitive and complex data to produce accurate reports, dashboards, and summaries for governance, assurance, and leadership decision-making. Input quality and safety data to support continuous improvement, compliance, and assurance activities. Ensure administrative processes support organisational compliance with relevant legislation and regulatory frameworks, including GDPR, clinical governance policies, and Care Quality Commission (CQC) standards.
Provide proactive support for audits, including tracking actions, coordinating service responses, and facilitating evidence collection. Co-ordinate complex workflows related to incidents, complaints, audits, and regulatory submissions, ensuring timely progress against multiple concurrent deadlines. Support the ongoing development and administration of the Event Management Software (Vatix), identifying opportunities for improvement and assisting with system configuration and reporting. Co-ordinate complaints; including tracking deadlines, setting up relevant meetings, and issue communications on behalf of investigating leads.
Coordinate and support learning events via Nimbuscares Vatix platform, including incident logging, triaging, action tracking, and reporting to ensure timely learning and accountability. Collate and assist in the analysis of patient experience data; contribute to the production of reports and presentations to inform organisational learning and service improvement. Support the administration and tracking of information governance compliance requirements, including Subject Access Requests and Freedom of Information requests, liaising with the Governance and Compliance Officer (GCO) as required. Support organisational risk mitigations by monitoring compliance trackers, and document repositories, prompting timely updates and escalating concerns in accordance with governance protocols.
Monitor and triage communications received via shared governance inboxes; respond to routine enquiries, signpost appropriately, and escalate complex issues as needed. Provide logistical and administrative support for internal and external assessments and inspections, including CQC visits and other accreditation or assurance programmes. Act as a point of expertise for administrative processes within the governance team, offering guidance and informal mentorship to junior colleagues and contributing to continuous service improvement. This list of duties is not exhaustiv

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