Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food and Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Communication Skills, Teamwork, Attention To Detail, Cleanliness, Service Standards, Menu Knowledge
Specialization
Candidates should be passionate about hospitality and delivering exceptional guest experiences. Strong communication skills and flexibility with availability are essential.
Food and Beverage Attendant at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Fast Paced Environment, Responsible Service Of Alcohol
Specialization
Candidates should have a friendly, approachable, and guest-focused attitude, with previous experience in customer service or hospitality roles preferred. A current Responsible Service of Alcohol (RSA) Certification and flexibility to work a rotating roster are also required.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Concierge at Hamilton Island Enterprises Limited
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Customer Focused, Strong Communication Skills, Attention To Detail, Hospitality, Interpersonal Skills, Vehicle Operation, Vip Management, Luggage Handling, Site Inspections, Upselling
Specialization
Minimum 12 months’ experience in a front office, concierge, porter or hospitality environment is essential. A QLD driver’s licence held for at least 3 years and excellent personal presentation are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Service, Beverage Service, Barista Skills, Table Service, Buffet Service, Cleanliness, Organization, Communication, Teamwork, Passion For Food, Guest Interaction, Time Management, Attention To Detail, Hospitality, Energy
Specialization
Candidates should have a passion for developing a long-term career in hospitality and possess an RSA Certificate. Proven barista and bar experience is highly advantageous.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Director of Finance at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Planning, Analysis, Reporting, Cost Control, Inventory Management, Procurement, Leadership, Team Development, Operational Efficiency, Compliance, Process Improvement, System Enhancements, Capital Planning, Coaching, Guest Experience, Hospitality
Specialization
Proven experience in a fast-paced, multi-branded hotel environment with strong financial leadership capabilities is required. Tertiary qualifications in Accounting or Finance, ideally CPA or equivalent, are also necessary.
Experience Required
Minimum 5 year(s)
Marketing Executive at Adina Germany Holding GmbH Co KG
City of Stirling, Western Australia, Australia - Full Time
Skills Needed
Marketing, Hospitality, Creative Thinking, Organisational Skills, Communication, Stakeholder Engagement, Digital Platforms, Social Media, Ms Office, Team Player, Fast Paced Environment
Specialization
Candidates should have 2+ years of marketing experience, preferably in hospitality or travel. Strong communication skills and proficiency in digital platforms are essential.
Experience Required
Minimum 2 year(s)
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Communication, Empathy, Health And Safety, Hospitality
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and be available for night shifts.
Experience Required
Minimum 2 year(s)
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Front Office All-Rounder - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Interpersonal Skills, Teamwork, Grooming Standards, Hospitality, Problem Solving, Attention To Detail, Pms, Opera, Positive Attitude, Reliability, Flexibility, Creativity, Enthusiasm
Specialization
Candidates should have energy, enthusiasm, and previous experience in a similar hotel role. Strong communication skills and the ability to work a rotating roster are essential.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Professional Presentation, Warm Demeanor
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Sarina, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

46.73

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Immediate start available. Rotating roster across Monday to Sunday. Monday to Fridays: Shift times scheduled within 6:00am to 10:30pm. Weekends: Shift times scheduled within 9:00am to 6pm. This opportunity is located in Mackay, QLD Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm and friendly reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They act as the primary point of contact for guests throughout their stay, offering assistance and personalized recommendations.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Walkerston, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Food and Beverage Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Guest Experience, Communication Skills, Teamwork, Attention To Detail, Cleanliness, Service Standards, Menu Knowledge
Specialization
Candidates should be passionate about hospitality and delivering exceptional guest experiences. Strong communication skills and flexibility with availability are essential.
Food and Beverage Attendant at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Fast Paced Environment, Responsible Service Of Alcohol
Specialization
Candidates should have a friendly, approachable, and guest-focused attitude, with previous experience in customer service or hospitality roles preferred. A current Responsible Service of Alcohol (RSA) Certification and flexibility to work a rotating roster are also required.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Concierge at Hamilton Island Enterprises Limited
Whitsundays, Queensland, Australia - Full Time
Skills Needed
Customer Focused, Strong Communication Skills, Attention To Detail, Hospitality, Interpersonal Skills, Vehicle Operation, Vip Management, Luggage Handling, Site Inspections, Upselling
Specialization
Minimum 12 months’ experience in a front office, concierge, porter or hospitality environment is essential. A QLD driver’s licence held for at least 3 years and excellent personal presentation are also required.
Experience Required
Minimum 2 year(s)
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food Service, Beverage Service, Barista Skills, Table Service, Buffet Service, Cleanliness, Organization, Communication, Teamwork, Passion For Food, Guest Interaction, Time Management, Attention To Detail, Hospitality, Energy
Specialization
Candidates should have a passion for developing a long-term career in hospitality and possess an RSA Certificate. Proven barista and bar experience is highly advantageous.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Director of Finance at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Financial Planning, Analysis, Reporting, Cost Control, Inventory Management, Procurement, Leadership, Team Development, Operational Efficiency, Compliance, Process Improvement, System Enhancements, Capital Planning, Coaching, Guest Experience, Hospitality
Specialization
Proven experience in a fast-paced, multi-branded hotel environment with strong financial leadership capabilities is required. Tertiary qualifications in Accounting or Finance, ideally CPA or equivalent, are also necessary.
Experience Required
Minimum 5 year(s)
Marketing Executive at Adina Germany Holding GmbH Co KG
City of Stirling, Western Australia, Australia - Full Time
Skills Needed
Marketing, Hospitality, Creative Thinking, Organisational Skills, Communication, Stakeholder Engagement, Digital Platforms, Social Media, Ms Office, Team Player, Fast Paced Environment
Specialization
Candidates should have 2+ years of marketing experience, preferably in hospitality or travel. Strong communication skills and proficiency in digital platforms are essential.
Experience Required
Minimum 2 year(s)
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Front Office Experience, Customer Service, Leadership, Attention To Detail, Decision Making, Night Audit, Communication, Empathy, Health And Safety, Hospitality
Specialization
Candidates must have previous Front Office experience and a passion for hospitality. They should also have the ability to make independent decisions and be available for night shifts.
Experience Required
Minimum 2 year(s)
Assistant Night Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Leadership, Guest Service, Attention To Detail, Team Motivation, Cash Handling, Operational Performance, Health And Safety, Communication, Empathy, Problem Solving, Decision Making, Front Office Management, Customer Satisfaction, Service Delivery, Loyalty Programs
Specialization
Full working rights in Australia and leadership experience at a supervisory level or above are required. Previous Front Office or similar experience, with knowledge of the Opera system preferred.
Experience Required
Minimum 2 year(s)
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Front Office All-Rounder - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Interpersonal Skills, Teamwork, Grooming Standards, Hospitality, Problem Solving, Attention To Detail, Pms, Opera, Positive Attitude, Reliability, Flexibility, Creativity, Enthusiasm
Specialization
Candidates should have energy, enthusiasm, and previous experience in a similar hotel role. Strong communication skills and the ability to work a rotating roster are essential.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendant at Minor International
Sunshine Coast, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Reliability, Flexibility, Menu Expertise, Professional Presentation, Warm Demeanor
Specialization
Candidates should have a warm demeanor, proven customer service experience, and a current RSA certification. Flexibility to work across a rotating roster, including weekends and public holidays, is essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
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