ABOUT THE POSITION

Our Bar and Gaming team play an important part to our Club operations. Wests New Lambton currently have a full time opportunity available for a customer focused individual. Wests Bar and Gaming operations provide quality service to our members and guests in both indoor areas and thoughtfully appointed outdoor spaces, including designated smoking areas. Wests are seeking a Gaming Attendant to join their New Lambton club operations team on a permanent part time basis. As well as performing the inherent responsibilities of a gaming attendant, this position will also involve acting as a relief Assistant Duty Manager when needed (Training provided). Key responsibilities include:

• Provide friendly customer service
• Gaming machine service
• Drink orders and delivery to machines
• Reset and payout jackpot wins
• Operation of Tab and Keno terminals
• Cleaning of work station and equipment
• Operation of tills and cash handling
• Collect glasses from the floor and return to bar areas for cleaning
• Assist the Duty Management team to coordinate shifts.
• Provide training and mentoring to develop team members.
• Promote a positive and supportive team culture.
• Ensure compliance with the Registered Clubs Act, Liquor Act, ILGR Regulations and Gaming Machine Act.

This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
This position is ideal for an experienced candidate seeking a pathway into a management position within our clubs. We provide career development and traineeship opportunities to shape our employees into the leaders and customer service superstars they aim to be.
Certifications required: RSA, RCG, Tab Basics
As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

• Provide friendly customer service
• Gaming machine service
• Drink orders and delivery to machines
• Reset and payout jackpot wins
• Operation of Tab and Keno terminals
• Cleaning of work station and equipment
• Operation of tills and cash handling
• Collect glasses from the floor and return to bar areas for cleaning
• Assist the Duty Management team to coordinate shifts.
• Provide training and mentoring to develop team members.
• Promote a positive and supportive team culture.
• Ensure compliance with the Registered Clubs Act, Liquor Act, ILGR Regulations and Gaming Machine Act