Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must maintain a professional presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Flexibility, Wellness Focus
Specialization
Previous experience in hospitality or customer service is preferred. Candidates should possess strong communication skills, a positive attitude, and flexibility to work casual shifts, including weekends and evenings.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Adaptability, Multitasking, Positive Attitude, Guest Relations, Reservation Management, Basic Housekeeping, Light Maintenance
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must maintain a professional presentation and be committed to a dynamic work schedule.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Marketing Executive at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Marketing, Content Creation, Social Media Management, Adobe Creative Cloud, Written Communication, Verbal Communication, Project Management, Video Editing, Brand Messaging, Collaboration, Creativity, Hospitality, Luxury Brands, Digital Content, Storytelling, Attention To Detail
Specialization
Candidates should have a Bachelor’s degree in Marketing, Communications, Design, or a related field, along with a minimum of 2 years’ experience in marketing, ideally within luxury hotels or hospitality. Proficiency in Adobe Creative Cloud and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
A La Carte Service, Guest Engagement, Attention To Detail, Upselling, Collaboration, Problem Solving, Hospitality, Food And Wine Knowledge
Specialization
Proven experience in a la carte dining, preferably in a luxury environment. Strong attention to detail and a passion for food and wine are essential.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Food and Beverage Attendant at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Fast Paced Environment, Responsible Service Of Alcohol
Specialization
Candidates should have a friendly, approachable, and guest-focused attitude, with previous experience in customer service or hospitality roles preferred. A current Responsible Service of Alcohol (RSA) Certification and flexibility to work a rotating roster are also required.
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Casual Food & Beverage Attendants at Minor International
Newcastle-Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Guest Service Agent at Minor International
Marian, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

46.73

Posted On

03 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Mackay Rivermarque Hotel are looking for a Casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Immediate start available. Rotating roster across Monday to Sunday. Monday to Fridays: Shift times scheduled within 6:00am to 10:30pm. Weekends: Shift times scheduled within 9:00am to 6pm. This opportunity is located in Mckay QLD* Hourly rates (excluding super): Monday - Friday: $33.38 per hour Saturday: $40.05 per hour Sunday: $46.73 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent will provide a warm reception to guests, ensuring a smooth check-in process and addressing any immediate inquiries. They will act as the primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Glenelg, South Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and varying shifts.
Guest Service Agent at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive and positive approach to addressing guest needs and maintaining a polished professional presentation.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Teamwork, Hospitality, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must maintain a professional presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Guest Service Agent at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Professional Presentation, Positive Attitude, Flexibility, Wellness Focus
Specialization
Previous experience in hospitality or customer service is preferred. Candidates should possess strong communication skills, a positive attitude, and flexibility to work casual shifts, including weekends and evenings.
Guest Service Agent at Minor International
Sarina, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to guest needs and maintain a polished professional presentation.
Guest Service Agent at Minor International
Alexandra Headland, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Adaptability, Multitasking, Positive Attitude, Guest Relations, Reservation Management, Basic Housekeeping, Light Maintenance
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must maintain a professional presentation and be committed to a dynamic work schedule.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Reservations Agent | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Reservations, Customer Service, Communication, Conflict Resolution, Attention To Detail, Stakeholder Management, Organizational Skills, Collaboration, Sales, Upselling, Revenue Management, Opera Property Management System, Hospitality, Teamwork, Guest Experience, Administrative Procedures
Specialization
The role requires a minimum of 6-12 months of experience in Front Office, Reservations, or Customer Service. Qualifications in Hotel Management or a related field are preferred, along with proficiency in relevant systems and excellent communication skills.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Marketing Executive at Accor
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Marketing, Content Creation, Social Media Management, Adobe Creative Cloud, Written Communication, Verbal Communication, Project Management, Video Editing, Brand Messaging, Collaboration, Creativity, Hospitality, Luxury Brands, Digital Content, Storytelling, Attention To Detail
Specialization
Candidates should have a Bachelor’s degree in Marketing, Communications, Design, or a related field, along with a minimum of 2 years’ experience in marketing, ideally within luxury hotels or hospitality. Proficiency in Adobe Creative Cloud and strong communication skills are essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
A La Carte Service, Guest Engagement, Attention To Detail, Upselling, Collaboration, Problem Solving, Hospitality, Food And Wine Knowledge
Specialization
Proven experience in a la carte dining, preferably in a luxury environment. Strong attention to detail and a passion for food and wine are essential.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Ppe, Time Management, Attention To Detail
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Food and Beverage Attendant at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Team Player, Fast Paced Environment, Responsible Service Of Alcohol
Specialization
Candidates should have a friendly, approachable, and guest-focused attitude, with previous experience in customer service or hospitality roles preferred. A current Responsible Service of Alcohol (RSA) Certification and flexibility to work a rotating roster are also required.
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Casual Food & Beverage Attendants at Minor International
Newcastle-Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
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