Summary
To clean guest rooms as assigned ensuring the hotel and Thompson’s established standards of cleanliness are met. Responsible for reporting any maintenance deficiencies and handling guest’s requests or complaints. Ensures the confidentiality and security of all guest rooms.

QUALIFICATIONS/SKILLS:

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential:

• Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately a minimum of 14 credits).
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

Desirable:

• One - two years prior experience in cleaning hotel guest rooms.
• Prior guest relations training.
• Knowledge of proper chemical handling.
• High School graduate or equivalent vocational training.

ESSENTIAL PHYSICAL ABILITIES:

• Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
• Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.
• Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.

Please refer the Job description for details